Customer operations administrator Work, Jobs in Mansfield (with Salaries)

Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Communication skills
Quick apply
Operational Administrator
NAPIT —Mansfield
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Annual leave
4d
Systems Administrator
Thrive —Mansfield
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
Quick apply
8d
Administrator
Van Elle Ltd —Kirkby in Ashfield
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Customer Operations Administrator
The Sofa Delivery Company —Nottingham
- Weekend availability
- Google Suite
- Customer service
- Data entry
Quick apply
Logistics & Planning Administrator
DJL Petfoods Ingredients Ltd —Newark-on-Trent
- £25,888.56 a year
- Full-time
- In-person
Quick apply
9d
Office Services Administrator
Bhandal Care Group —Mansfield
- £12.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
8d
Customer Service Administrator - Apprentice
Boneham & Turner Ltd —Nottingham
- Microsoft Word
- Microsoft Outlook
- Front desk
Warehouse Administrator - Nights
Frasers Group —Shirebrook
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Gatehouse Administrator
Great Bear —Harworth
- Up to £27,206 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Commercial Support Administrator
Armani Gulf Commercial Services Ltd. —Sheffield
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
21h
Office Administrator – Part time
H W Martin Fencing and Forestry Ltd —Alfreton
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
- Employee assistance programme
6d
Mortgage Administrator
Almond Financial Ltd —Lincoln
- From £25,000 a year
- Full-time
- CRM software
- Basic maths
- Administrative experience
- Life insurance
Quick apply
Hire Desk Administrator
LGH Group —Alfreton
- £25,000 - £28,000 a year
- Full-time
- Computer literacy
- English
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Wealth Administrator
Royal Bank of Canada —Nottingham
- Full-time
Operational Account Administrator
BCA —Nottingham
- £26,926.65 a year
- Monday to Friday
- Microsoft Powerpoint
- Administrative experience
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
11d
Purchasing & Stock Controller, Compliance Officer
Jepson & Co Ltd —Sheffield
- £34,000 a year
- Full-time
- Microsoft Powerpoint
- ERP systems
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
5d
Service Support - EHS Coordinator
Videojet —Nottingham
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Transport Administrator
DX Group —Nottingham
- Computer literacy
- Warehouse experience
- Employee assistance programme
Business Support Administrator
Exemplar Health Care Services Limited —Sheffield
- £26,436.80 a year
- Full-time
- Microsoft Outlook
- Front desk
- In-person
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for customer operations administrator in mansfield

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Administrator

OCS Group -
Nottingham

Quick apply

Job details

Permanent

Qualifications

Reactive maintenance implementation
Contract management
Customer service call handling
Inbound customer enquiry call handling
Maximo
CAFM software
Stakeholder liaison
Facilities management
Microsoft Office Suite
Complaint handling
Planned Preventative Maintenance (PPM) implementation
Customer interaction
Fault diagnosis and repair
Communication skills
Planned maintenance
Rota coordination

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Days: Monday to Friday 8am to 5pm

The Administrator will be responsible for managing incoming calls, high levels of Planned maintenance and reactive maintenance work coming through from external clients.

Reporting to the Operations Delivery Supervisor, to work as part of the Contract Management Team, carrying out the duties below

Key Responsibilities:

Administer PPM’s to Engineers.
Administer work orders with engineers
Administer for all responsive repairs; liaising with tenants, client, contractors and external parties.
Scheduling work across all stated contracts
Reacting to emergencies raised by the client and overseeing engineer's attendance
Plan efficiencies of location and response time improvements
Administer PPM’s / WAF’s to Subcontractors.
Taking ownership of workload daily
Diagnose technical abilities and fault reported to determine “P” code is correctly applied.
Handling customer complaints or queries via telephone, email or letter.
Manage completion of PPM’s on Maximo.
Manage completion of reactive tasks on Maximo.
Manage “Soft Service” Contractors; Window Cleaning, Security, Grounds and Gardens, Pest Control.
Control and issue engineer’s uniform.
Client liaison
Occasion support to ACM, CM
Production of monthly performance report.
Management of Contract performance schedule.
Chasing subcontractors’ reports/schedules
To achieve the teams agreed performance targets and ensure that SLA’s are met

Essential Hiring Criteria:

IT Knowledge –
- MS Office
- CAFM Systems
Facilities Management experience
Experience of working in financial performance penalties
Strong organisation skills and a high attention to detail
General knowledge of Intranet services
Happy to work as part of a team or under own initiative.
Good communication skills.

Preferred:

PFI Experience
Technical Knowledge/Experience
Previous experience in a customer facing role (Customer Services, Admin, PA, Project Management)
Excellent communication skills and ability to work well as part of a team
Ability to work in a fast-paced environment, multitask and make effective decisions quickly
Experience of working in financial performance penalties

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

customer operations administrator jobs in mansfield

Operations Administrator

Operational Administrator

Systems Administrator

Administrator