Senior software Work, Jobs in Morley, Wyk (with Salaries)

Head of Software Support
System C —Leeds
- Full-time
- Continuous improvement
- Team management
- Leadership
Senior Internal Communications Executive
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Employee discount
Healthcare Analytics & Insights Associate
ReportedHealth —Leeds
- Up to £38,000 a year
- Part-time
- Microsoft Powerpoint
- Data analysis skills
- Business development
Quick apply
7d
Senior Project Manager
CGI —Leeds
- Full-time
- Travel
- Agile
Quick apply
Head of Engineering
Radar Healthcare —Leeds
- Hybrid work
- AI
- SDLC
- Work from home
- Employee assistance programme
Quick apply
Deputy Director of Delivery
NHS England —Leeds
- £112,782 - £129,783 a year
- Full-time
- Communication skills
- Annual leave
8d
Head of Digital, Data and Technology
Yorkshire Cancer Research —Harrogate
- £75,000 a year
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
Quick apply
11d
Senior Data Engineer
HippoDigital —Leeds
- £57,500 - £72,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
Frontend Software Engineer
Vintage.com —Leeds
- Full-time
- Hybrid work
- Travel
- Agile
- AI
Quick apply
Lead Delivery Manager
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Agile
- AI
- Annual leave
Marketing & Communications Manager (B2B IT Services)
Bluesmith Information Systems —Leeds
- £35,000 - £40,000 a year
- Part-time
- Social media management
- Presentation skills
- Free parking
- Profit sharing
Quick apply
1d
Senior Business Analyst - Hybrid/Flexible/Leeds
Answer Digital —Leeds
- Hybrid work
- Analysis skills
- SDLC
- Free parking
- Annual leave
External Developer Support Manager (Service Desk Manager)
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
16h
Senior Delivery Manager
NHS England —Leeds
- £66,582 - £77,368 a year
- Full-time
- Annual leave
Senior Manager - Performance & Talent
Shoosmiths —Leeds
- Data analysis skills
- Training & development
- Leadership
22h
Senior Test Engineer
Entain —Leeds
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- AWS
10d
Senior Software Developer
The Dalesman Group —Bradford
- £40,000 - £45,000 a year
- Full-time
- Maintenance
- Software development
- In-person
- Free parking
- Bereavement leave
Quick apply
14d
Business Analyst
DWF —Leeds
- Full-time
- Travel
- Organisational skills
- SharePoint
Senior Solution Architect
NHS England —Leeds
- £95,404 - £109,930 a year
- Full-time
- AI
- Annual leave
Senior Delivery Manager
Informed Solutions —Leeds
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Gym membership
- Referral programme
Quick apply

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Head of Software Support

System C -
Leeds

Apply Now

Job details

Full-time

Qualifications

Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
Technical support
Change management
Continuous improvement
Continuous improvement cycles oversight
Team management
Change leadership
Major incident coordination
Management reporting
Customer support
Information technology team management
Leadership
Communication skills
Analytics

Full job description

Description

At System C, we build technology that helps health, social care, and education organisations deliver better outcomes. We are now looking for a Head of Software Support to lead our Support and Success function, ensuring our customers receive reliable, high-quality service every day.

About the role

This is a strategic level senior leadership role with responsibility for multiple support teams across healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact.

What you will be doing

Lead multi-disciplinary support teams, building a culture of accountability, collaboration, and continuous improvement
Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health
Take responsibility for major incidents, ensuring timely resolution, clear communication, and measurable follow-up actions
Strengthen incident, problem, and change management processes
Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence
Drive improvements in knowledge management and self-service
Act as a senior point of escalation for customers and internal stakeholders
Use data and insight to identify trends, risks, and opportunities for improvement including those involving AI

What we are looking for

Proven leadership experience across software or application support teams
Strong understanding of IT service management principles
Experience managing complex incidents and customer environments
Confidence working with data, KPIs, and service reporting
Excellent communication and stakeholder management skills
A continuous improvement mindset and the ability to lead through change
Someone who can be part of a strong management team and contribute ideas

Experience in healthcare, social care, education, or other regulated sectors is highly beneficial.

Why join us

You will lead services that truly matter, supporting organisations that make a real difference to people's lives. This is an opportunity to shape strategy, develop talented teams, and deliver meaningful improvement in a fast-moving environment.

Apply today and help us deliver technology that improves lives.

Apply Now

Refine Your Search

senior software jobs in morley, wyk

Head of Software Support

Senior Internal Communications Executive

Healthcare Analytics & Insights Associate

Senior Project Manager

Head of Engineering

Deputy Director of Delivery

Head of Digital, Data and Technology

Senior Data Engineer

Frontend Software Engineer

Lead Delivery Manager

Marketing & Communications Manager (B2B IT Services)

Senior Business Analyst - Hybrid/Flexible/Leeds

External Developer Support Manager (Service Desk Manager)

Senior Delivery Manager

Senior Manager - Performance & Talent

Senior Test Engineer

Senior Software Developer

Business Analyst

Senior Solution Architect

Senior Delivery Manager

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