Full time Work, Jobs in Needham Market, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
13d
Care Assistant - Make a Real Difference. My Care at Home Based in Stowmarket | £15/h
My Care at Home Ltd —Stowmarket
- £15 an hour
- Part-time
- Care plans
- Store discount
- Paid training
Quick apply
Forklift Operator (Waste & Recycling) (Full time , 5 days per week)
Bolton Bros. Ltd —Ipswich
- £679.10 a week
- Overtime
- Maintenance
- English
- Forklift
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Administrator
We Prep Ship Global Fowarding —Stowmarket
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
Quick apply
7d
Support Worker
Mavam Supported Housing —Stowmarket
- £27,791.70 - £28,181.70 a year
- 8 hour shift
- Administrative experience
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
Health Care Assistant
Kinly Care Homes —Ipswich
- £12.85 - £13.65 an hour
- Full-time
- English
- Rehabilitation centre
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Mental Health Relief Support Worker
Together for Mental Wellbeing —Stowmarket
- £12.76 an hour
- In-person
- Free parking
- Store discount
Quick apply
10d
Broker Admin Assistant
Fleximize Ltd —Ipswich
- £22,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Store discount
Quick apply
Financial Administrator
Bupa —Stowmarket
- £27,590 - £35,162 a year
- Full-time
- Customer service
- Employee discount
- Referral programme
Quick apply
Refuse Driver (Class 2) – Commercial Waste & Recycling Collections (Full-Time, 5 day per week)
Bolton Bros. Ltd —Ipswich
- From £742.90 a week
- Overtime
- English
- Driving
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Office Manager
Sapphire Cooling Services Ltd —Woodbridge
- From £32,240 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Guillotine Operator
M&C Colours Ltd —Ipswich
- £26,436 - £27,352 a year
- Full-time
- Heavy lifting
- Assembly
- Warehouse experience
- Free parking
Quick apply
Forklift Driver/Warehouse Operative - Days
Eagle Freight Terminal LTD —Ipswich
- From £30,000 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
Quick apply
Transport Planner
Kersey Freight Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
People Relations Advisor
Drax Group —Ipswich
- £35,000 - £43,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Human resources
Assistant Branch Manager
Timber Services UK —Stowmarket
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Prisoner Escort & Custody Driver
Serco Plc —Colchester
- £2,400 - £31,063 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Accounts Assistant – Full Time - Job summary
C J Association Management —Colchester
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
5d
People & Culture Systems & Support Admin
IPRS Health —Claydon
- £28,000 - £29,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Human resources
- Annual leave
- Work from home
Quick apply
Warehouse Operative
Omnia Resourcing —Stowmarket
- £12 - £16 an hour
- Temporary
- No experience needed
- English
- Warehouse experience
- Referral programme

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
13 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

full time jobs in needham market, sfk

Customer Success Executive

Care Assistant - Make a Real Difference. My Care at Home Based in Stowmarket | £15/h

Forklift Operator (Waste & Recycling) (Full time , 5 days per week)

Customer Service Administrator

Support Worker

Health Care Assistant

Mental Health Relief Support Worker

Broker Admin Assistant

Financial Administrator

Refuse Driver (Class 2) – Commercial Waste & Recycling Collections (Full-Time, 5 day per week)

Office Manager

Guillotine Operator

Forklift Driver/Warehouse Operative - Days

Transport Planner

People Relations Advisor

Assistant Branch Manager

Prisoner Escort & Custody Driver

Accounts Assistant – Full Time - Job summary

People & Culture Systems & Support Admin

Warehouse Operative

I want to receive the latest job alerts for full time in needham market, sfk

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