Customer Advisor
Boots —Newcastle upon Tyne
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service
Console Doctor —Newcastle upon Tyne
- £23,000 - £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Service Advisor
Jellyfish Energy —Newcastle upon Tyne
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Google Suite
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Quick apply
Customer Service/Sales Assistant
AE Recruiters Ltd —Newcastle upon Tyne
- £600 - £750 a week
- Full-time
- Hospitality
- Sales
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Quick apply
13d
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
12d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Service Representative
Affordable Waste Management Ltd —Gateshead
- £30,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
6d
Part-time Sales Assistant
The Brogue Trader LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
Quick apply
Customer Support Associate (Specialist Support Team)
Nationwide Building Society —Newcastle upon Tyne
- From £26,500 a year
- Full-time
- Communication skills
Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
5d
Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
8d
Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
5d
Customer Experience Advisor - Sales - ( Newcastle based)
guitarguitar Limited —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
CX Team Member
Foot Locker —Newcastle upon Tyne
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Sales Assistant
Vendora Inc LTD —Newcastle upon Tyne
- £25,500 - £28,500 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Customer Service Expert - Gateshead onsite (Government Contract)
Teleperformance —Gateshead
- £24,784.50 a year
- Full-time
- Customer service
- Contracts
- Typing
- Employee discount
- Referral programme

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Customer Advisor

Boots -
Newcastle upon Tyne

Apply Now

Job details

Part-time | Full-time
£16 an hour
3 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service

Full job description

277983BR

Customer Advisor

Newcastle, Eldon Square

Job Description

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. The hourly rate will increase after 6 months in role.

Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge, this could be the start of a new career with us.

About the role

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:

Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
You will be provided with award winning training accredited by the Institute of Customer Service

What you’ll need to have

These are the essential skills or experience needed to succeed in this role:

Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:

Experience providing customer care and delivering great customer service, but this is not essential.

Our benefits

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots?

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.

What's next?

If your application is successful, you will be invited to attend an in-store interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Retail

Function

Store Colleagues

Keywords

Retail, Stores, Customer, Customer Service, FMCG, Store, Sales, Retail Sales, Cash Handling, Photo, Photo Processing, Counter Sales, Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, Electrical, Consultant, Fragrance, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Dispenser, Trainee Dispenser, No7, Part time, Sales Assistant, Retail Assistant

Hours per week

31.5

Latitude,longitude 1

54.975042799,-1.615078403

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Hours per week

25 to 34 hours per week

Company

UK Stores

Division

16 - United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

4 - North East

Area

655 - Sto 680 Newcstle Eldn Sq

Store

680 - NEWCASTLE UPON TYNE

County

Tyne and Wear

Country

Address 1

Hotspur Way

Address 2

Newcastle Upon Tyne

Address 3

Tyne And Wear

Post Code

NE1 7XE

Source

Boots

Need To Know (New)

This role includes evening shifts;, This role includes weekend shifts;, This role includes night shifts;, Night Shift Only;, We can only consider candidates who are over 18 due to age restrictions for this role;

Are night shifts required as part of this shift pattern?

Yes

Do you require a second shift pattern to be advertised?

Please select the required shift pattern for Fridays