Customer service team Work, Jobs in North Thoresby, Lin (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Louth
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Payroll Adminstrator/Manager
Appleleaf Accountancy —Grimsby
- £29,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Level 1 & Level 2 Service Desk Analyst
GBA Group of Companies —Grimsby
- Full-time
- Azure
- Customer service
- Windows
Quick apply
14d
Events Lead
Centre4 —Grimsby
- £32,312 a year
- Full-time
- Sick pay
Quick apply
6d
SIA Security Guard
Humber Security Services Ltd —Kingston upon Hull
- £12.71 - £13.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Tenancy Support Advisor
Lincolnshire Housing Partnership —Grimsby
- £26,520 a year
- Driving
- IT
- In-person
10d
Sales/Lettings Negotiator
Belvoir Grimsby —Grimsby
- From £25,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Delivery Support Advisor
Wren —Barton-upon-Humber
- £27,021.60 a year
- Customer service
- Microsoft Office
- IT
- Employee discount
- Gym membership
Quick apply
13d
Customer Delivery Driver - Cleethorpes Extra
Tesco UK —Cleethorpes
- £14.18 - £15.45 an hour
- Full-time
- School
4d
Neighbourhood Officer
Lincolnshire Housing Partnership —Grimsby
- £33,149.71 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
9d
Logistics Coordinator
DSV —South Killingholme
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Store Assistant
Aldi —Little Coates
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Trainee Bus Driver
Stagecoach —Grimsby
- £29,900 a year
- Weekend availability
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Graduate Management Trainee - Grimsby / Scunthorpe
Enterprise Mobility —Grimsby
- Full-time
- Sales
- Customer service
- Bachelor's degree
Freight Forwarder
DSV —South Killingholme
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Junior Account Manager
Nothing But Padlocks - part of the John Good Group —Hessle
- £28,000 a year
- Full-time
- Business development
- In-person
- AI
- Free parking
- Annual leave
Quick apply
Kiosk Team Member
YO! Retail —Cleethorpes
- £13 - £21 an hour
- Full-time
- Sales
- Employee discount
Quick apply
11d
Trainee Bus Driver Hull (including Apprenticeship qualification)
Stagecoach —Kingston upon Hull
- £30,886 - £33,500 a year
- Overtime
- No experience needed
- Driving
- School
- Paid training
- Employee assistance programme
Neighbourhood Officer (East Lindsey, Lincolnshire)
Platform Housing —Mablethorpe
- Up to £38,096 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
11d
IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
- £30,000 - £34,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply

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Customer Service Consultant

HSBC Global Services Limited -
Louth

Apply Now

Job details

Full-time
From £28,800 a year
12 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.

Apply Now

Refine Your Search

customer service team jobs in north thoresby, lin

Customer Service Consultant

Payroll Adminstrator/Manager

Level 1 & Level 2 Service Desk Analyst

Events Lead

SIA Security Guard

Tenancy Support Advisor

Sales/Lettings Negotiator

Delivery Support Advisor

Customer Delivery Driver - Cleethorpes Extra

Neighbourhood Officer

Logistics Coordinator

Store Assistant

Trainee Bus Driver

Graduate Management Trainee - Grimsby / Scunthorpe

Freight Forwarder

Junior Account Manager

Kiosk Team Member

Trainee Bus Driver Hull (including Apprenticeship qualification)

Neighbourhood Officer (East Lindsey, Lincolnshire)

IT Support Team Leader

I want to receive the latest job alerts for customer service team in north thoresby, lin

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