Client support administrator Work, Jobs in St Helens (with Salaries)

Operational Support Team - Administrator
Waste Investigations Support & Enforcement Limited —St Helens
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Payroll Administrator
Duni Poppies Limited —St Helens
- Temporary
- Analysis skills
- Human resources
- Data entry
- Referral programme
Quick apply
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Court of Protection Administrator
Jackson Lees Group —Liverpool
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
- Employee assistance programme
- Referral programme
Office Administrator
MGN Repairs Management Ltd. —Liverpool
- £25,420.00 - £39,356.82 a year
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
5d
Onboarding Administrator
Chafes Hague Lambert LLP —Wilmslow
- £12.71 - £13.73 an hour
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Sick pay
Quick apply
4d
Customer Service Administrator
Equiniti —Liverpool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Key Accounts Administrator - Maternity Cover
Rubax Lifts Limited —Warrington
- From £27,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Precious Metals Administrator
ALS —Prescot
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
Office Administrator
Impact Control Systems Ltd —Liverpool
- £25,000 - £31,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Receptionist/Administrator
PAM Group Ltd —Warrington
- £14,870.70 a year
- Part-time
- Customer service
- Microsoft Office
- Hotel
- Annual leave
- Employee assistance programme
10d
Business Support Administrator
Xeinadin —Chester
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Lettings Administrator (Maternity Cover - 12 Months)
M&A Properties —Wigan
- £25,000 a year
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Free parking
Quick apply
3d
Facilities Contract Support Administrator
Apleona —Liverpool
- £26,500 - £28,500 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Administrative Assistant
Jevids Care Ltd —Warrington
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
8d
Client Administrator - Chester
Atomos —Chester
- Hybrid work
- Communication skills
11d
Lettings Administrator
Andrew J Dawson Estate Agents —Cheadle
- From £13.50 an hour
- Part-time
- Customer service
- Data entry
- Organisational skills
Quick apply
5d
Wealth Management Administrator
RGH‑Global Limited —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
- Flexible schedule
6d
Client Support Administrator
Swiss Life Global Solutions —Manchester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Office Administrator
Williams Lea —Manchester
- £26,227.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
10d

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Operational Support Team - Administrator

Waste Investigations Support & Enforcement Limited -
St Helens

Quick apply

Job details

Full-time
£13.45 an hour
1 day ago

Benefits

Annual leave

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
IT
Communication skills

Full job description

Operational Support Team - Administrator

Based at our Head Office in St Helens, Merseyside, WA9 1UA

£13.45 per hour, Monday - Friday, 45 hours per week, 9 hours per day (Ocassional Saturday)

About us

Waste Investigations Support & Enforcement (WISE) is a leading provider of enforcement services, partnering with Local Authorities across the UK to tackle environmental offences including littering, fly-tipping, dog fouling, and anti-social behaviour. Our use of advanced technology, in-depth legal knowledge (PACE legislation), and decades of experience makes us one of the most trusted suppliers in the industry.

Main Purpose of the Role

As an Operational Support Team Administrator, you will be working within a busy office environment dealing with multiple projects in which you will receive extensive training for by experienced members of the team. You will be speaking with customers on the telephone, who at times may be irate. You will be answering e-mail queries, working closely with our many clients and taking accountability for your own work.

What You’ll Do

Use strong customer service skills to handle inbound telephone queries
Respond to client emails regarding complaints or requests for further information
Use state-of-the-art systems to quality-assure Fixed Penalty Notices (FPNs)
Audit body-worn camera footage to support enforcement accuracy
Compile and quality-check prosecution packs for submission to legal teams
Work regularly with Microsoft Office (Excel, Outlook, Word) to complete daily tasks
Communicate with on-the-ground Enforcement Officers who may need assistance
Update and maintain a daily 'hot spot' sheet highlighting problem areas (e.g. littering, dog fouling, fly tipping)
Take ownership of assigned contracts, including:
- Answering emails professionally and promptly
- Handling customer representations within 10 working days
- Managing queries with a high level of accuracy and attention to detail

What We’re Looking For

Excellent communication skills and the ability to remain calm and professional under pressure
Resilient and confident when interacting with the public, including in demanding situations
Ability to work independently using initiative, as well as thrive in a team environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Strong multitasking skills and the ability to manage your own workload
Clear and concise written communication skills
Awareness or understanding of commercial waste disposal processes and related legislation

Ability to commute/relocate:

St Helens, WA9 1UA: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (required)
IT skills: 2 years (required)

This is a full-time role, whereby you will be required to work 5 days out of 7 at a total of 45 hours per week. You may be required to work the occasional Saturday, however you will receive a rest day mid-week to compensate this and plenty of notice.

The successful candidate will be paid £13.45 per hour, access to 28 day's annual leave (including bank holidays) and be part of one of the fastest growing companies within this industry!

Please note: All successful candidates will be vetted accordingly, so it is imperative you are co-operative during the screening process to avoid any delays.

Quick apply

Refine Your Search

client support administrator jobs in st helens

Operational Support Team - Administrator

Payroll Administrator

Support Office Coordinator

Court of Protection Administrator

Office Administrator

Onboarding Administrator

Customer Service Administrator

Key Accounts Administrator - Maternity Cover

Precious Metals Administrator

Office Administrator

Receptionist/Administrator

Business Support Administrator

Lettings Administrator (Maternity Cover - 12 Months)

Facilities Contract Support Administrator

Administrative Assistant

Client Administrator - Chester

Lettings Administrator

Wealth Management Administrator