Service delivery manager Work, Jobs in Stannington, Nl (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
14d
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Delivery Team Trainer
Evri —Sheffield
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
5d
Outlet Van Driver (Multi-drop collection & Delivery)
Greggs —Sheffield
- Annual leave
- Employee assistance programme
Quick apply
Building Services Manager
Urbanbubble —Sheffield
- £38,000 - £47,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
5d
People Advisor
The Sheffield College —Sheffield
- £33,160 - £37,283 a year
- Full-time
- Management
- Free parking
- Annual leave
5d
Health Hub Coordinator
The Sheffield College —Sheffield
- £36,193.40 - £41,800.02 a year
- Full-time
- Management
- Free parking
- Annual leave
Recruitment Coordinator
Regulux Transport —Rotherham
- From £125 a day
- Temporary
- Customer service
- Organisational skills
- IT
Quick apply
7d
Business Manager - Corporate Services, Yorkshire and the Humber Probation Service, Full Time, Various Locations
HM Prison & Probation Service —Barnsley
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
Receptionist/Administration Assistant
Dransfield Properties Limited —Sheffield
- £22,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Gym membership
Quick apply
6d
Multi-Department Support Agent
One Call Insurance —Doncaster
- From £24,937 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
- Free parking
Quick apply
Regional Sports Services Officer (UK Sports Institute)
UK Sports Institute —Sheffield
- £37,951 a year
- Full-time
Sheffield FA - Deputy Designated Safeguarding Officer and Behaviour Improvement Coordinator
The Football Association —Sheffield
- £23,920 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
7d
Accommodation Manager
MCR Property Group Ltd —Sheffield
- £38,000 - £40,000 a year
- Hospitality
- Microsoft Office
- Leadership
Quick apply
11d
Care Co-Ordinator
Vision Care Services —Huddersfield
- £29,900 a year
- Weekend availability
- Computer literacy
- In-person
- Care plans
Quick apply
7d
Personal Assistant to School Executive Team
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee discount
5d
Customer Service Manager
Morrisons —Sheffield
- Hospitality
- Team management
- Employee discount
Quick apply
Sterile Services Driver
Steris —Sheffield
- £25,272 a year
- Overtime
- Driving
- Annual leave
Quick apply
10d
Lifestyle Services Manager
Baski Life Wellness Services Ltd —Sheffield
- £46,000 - £82,000 a year
- Full-time
- Hospitality
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Gym membership
Quick apply
8d
Rapid Claims Handler
Homeprotect —Sheffield
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
14 days ago

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in stannington, nl

Service Delivery Manager

European Logistics Coordinator

Delivery Team Trainer

Outlet Van Driver (Multi-drop collection & Delivery)

Building Services Manager

People Advisor

Health Hub Coordinator

Recruitment Coordinator

Business Manager - Corporate Services, Yorkshire and the Humber Probation Service, Full Time, Various Locations

Receptionist/Administration Assistant

Multi-Department Support Agent

Regional Sports Services Officer (UK Sports Institute)

Sheffield FA - Deputy Designated Safeguarding Officer and Behaviour Improvement Coordinator

Accommodation Manager

Care Co-Ordinator

Personal Assistant to School Executive Team

Customer Service Manager

Sterile Services Driver

Lifestyle Services Manager

Rapid Claims Handler

I want to receive the latest job alerts for service delivery manager in stannington, nl

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