Service delivery manager Work, Jobs in Stirling, Stg (with Salaries)

Deputy Events Manager - Stirling Castle
Historic Environment Scotland —Stirling
- From £34,721 a year
- Weekend availability
- Microsoft Word
- Supervising experience
- Team management
- Annual leave
- Flexible schedule
12h
Senior Operations Manager
Nazco Digital Technology and Business Services —Stirling
- £4,300 - £5,200 a month
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
6d
Project Manager
Highwater Scotland Ltd —Stirling
- £30,000 - £45,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
Quick apply
3d
Commercial Contracts Manager
Aljazira Projects and Commercial Services —Stirling
- £4,500 - £5,400 a month
- Full-time
- Analysis skills
- Contracts
- In-person
- Free parking
- Sick pay
Quick apply
6d
Mobile Contract Manager - Soft Services
BAM UK & Ireland —Kilsyth
- Weekend availability
- Business development
- Continuous improvement
- Team management
Deputy General Manager
Zenith —Glasgow
- £46,000 - £55,000 a year
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Branch Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
9d
Assistant Manager
The Meadowpark —Stirling
- £30,000 - £32,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Operations Manager
Smart Utilities Scotland Limited —Denny
- £50,000 - £71,000 a year
- Full-time
- Civil engineering
- Management
- Supervising experience
- Free parking
Quick apply
10d
Kitchen Manager
Bob & Berts —Stirling
- £14.50 - £16.00 an hour
- Weekend availability
- Management
- Quality control
- Leadership
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Alloa
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Translation Project Manager
Global Language Services Ltd —Glasgow
- From £29,000 a year
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
9d
Manager
Northgate Vehicle Hire —Glasgow
- Up to £50,000 a year
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
8d
Brand and Campaigns Manager
University of Stirling —Stirling
- Full-time
- Marketing
- University
- Leadership
- Work from home
5h
Learning and Development Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
9d
Project Manager
University of Stirling —Stirling
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
1d
Area Manager
Papa John's Pizza —Glasgow
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Quick apply
5d
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Support Officer
Falkirk Council —Falkirk
- £29,613 - £31,812 a year
- Temporary
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
9d
Senior Operations Manager
Babcock International —Dunfermline
- £57,300 - £82,300 a year
- Full-time
- Engineering
- Project management
- Continuous improvement
- Annual leave

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Deputy Events Manager - Stirling Castle

Historic Environment Scotland -
Stirling

Apply Now

Job details

Full-time
From £34,721 a year
12 hours ago

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Microsoft Word
Process improvement
Microsoft Office Suite
Supervising experience
Team management
Events management
Event logistics scheduling
Communication skills
Rota coordination

Full job description

Starting salary: £34,721 pro rata, per year
Contract type: Fixed term for 18 months
Grade: 3
Location: Stirling Castle, Castle Wynd, Stirling FK8 1EJ
Working Hours: 35 hours per week, 5 days out of 7 (including weekends and evenings)
Interviews: To be held on Week Commencing 21 September 2026

The Deputy Events Manager is responsible for organising events, ensuring excellent service for clients booking Stirling Castle, Argyll’s Lodging, or The Argyll & Sutherland Highlanders Museum event spaces for corporate events, weddings, and other events out with the normal visitor experience.

You will play a key role in liaising with the Event Manager, the Central Event Sales Team and the on-site catering partner to deliver an outstanding experience for the client. Together you will deliver for HES an outstanding experience for clients, visitors, enrich local communities and run a successful commercial operation.

Benefits of joining us at Historic Environment Scotland

Enrolment onto a Civil Service Pension scheme – 28% employer contribution
25 days annual leave, pro-rata (increasing to 30 days after 3 years) + 11.5 public holidays
Reimbursement for relevant professional subscriptions
Support for further education and personal development
Study leave for work related courses
Flexible working hours (where appropriate)
Free entry to all of our properties (with up to three guests)

Key Responsibilities of this role

Responsible for the management of all aspects of assigned confirmed events, including the management of external suppliers working on-site, clear communication of necessary information to the wider castle.
Support the Events Manager to deliver a wide range of events and commercial activities across the Stirling District.
Manage on-site client relationships to deliver successful events through meeting client expectations.
Act as deputy manager for a wide range of events (including Ministerial, Corporate Events and Weddings) as required.
Be responsible for all onsite staff, guests and suppliers during events, responding to emergency situations out with Castle opening times and leading on the resolution of any incidents such as fire alarms, visitor ejections, first aid and medical emergencies etc.
Undertake the role of Duty Manager on a rota basis with responsibility for resolving onsite staff issues, dealing with complaints and/or visitor queries, and implementation of emergency procedures.
Contribute to Historic Environment Scotland’s overall event sales targets by supporting the activity of the Central Sales Team to convert enquiries into bookings.
Conduct site visits for clients before and after they confirm a booking, showcasing event spaces and explaining options available to the client, which may enhance their experience and increase income to the site recommended through upselling suppliers entertainment offerings.
Lead on the scheduling of appropriate staff for each event and supervise the assigned Event Assistant Team assisting the delivery in each case. This involves delivering training, assigning events in alignment with their allocated hours and overseeing time management to ensure they deliver their responsibilities.
Generate event sheets and ensure every event has the appropriate information for all staff and managers involved to provide a 5-star service to clients.
Manage and co-ordinate pre-opening and private day-time tour bookings, liaising with clients to confirm details and catering partners for any bookings involving catering. Be on-site for bookings to check that the hospitality area is set for tour arrival and support staff for larger group bookings.
Supervise filming and photography requests and manage other one-off events as required.
Generate schedules, contracts and invoices for bespoke events and other commercial activity, as required.

Key requirements of the role:

In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience.

Essential:

Events supervision experience.
Knowledge of Microsoft Office packages, specifically Word and Excel.
Experience in using customer databases and diary systems.
Excellent communication skill.
Experience of working across different teams and departments.
Experience of working collaboratively to generate new ideas.
Demonstrable experience delivering process improvements.
Experience supporting a team to deliver their goals.
Ability to plan, organise, then get the best from people to achieve an objective.
Ability to prioritise and thrive in a fast-paced environment.
Flexibility to provide cover according to business needs.

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers.

We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at [email protected] or call our Head Office at 0131 668 8600 and speak to a member of our People Team.

Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post.

Apply Now

Refine Your Search

service delivery manager jobs in stirling, stg

Deputy Events Manager - Stirling Castle

Senior Operations Manager

Project Manager

Commercial Contracts Manager

Mobile Contract Manager - Soft Services

Deputy General Manager

Branch Manager

Assistant Manager

Senior Operations Manager

Kitchen Manager

Sales Assistant at Tesco

Translation Project Manager

Manager

Brand and Campaigns Manager

Learning and Development Officer

Project Manager

Area Manager

Counsellor (Remote)

Support Officer

Senior Operations Manager

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