Customer service Work, Jobs in Tadworth, Sry (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Dental Receptionist
Ashley House Specialist Dental Group —Banstead
- Temporary
- Customer service
- Microsoft Office
- Patient care
- Store discount
- Employee discount
Quick apply
8d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Customer Service Advisor
SES Water —Redhill
- £29,835 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
10d
Customer Service Agent
Singapore Airlines —Gatwick Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Step Into Work: Free Customer Service Training with Employment Support (starts 4th August)
Step Ahead Social Enterprise Community Interest Company —London
- Temporary
- Remote
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
6d
Ecommerce Customer Service Executive
Curvy Kate —Uxbridge
- £12.71 an hour
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Customer Service Administrator
Farmiloes —Mitcham
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Receptionist / Office Support
Graftingardeners Ltd —Leatherhead
- £12.71 - £13.50 an hour
- Full-time
- CRM software
- English
- Microsoft Office
- Free parking
Quick apply
3d
Home Claims Handler
Trinity Claims —Tonbridge
- £29,000 - £31,000 a year
- Remote
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
3d
In Store Team Member
Domino's —Banstead
- £8.45 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Customer Service Assistant
Network Rail —London
- £27,464 a year
- Full-time
- English
- Annual leave
- Employee discount
2d
Customer Service Representative
Just Group —Reigate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
9d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Administration Assistant
Manilva Contracts Ltd —Caterham
- From £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
9d
Customer Team Member
Co-op —New Malden
- £14.29 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Work from home
- Employee discount
Quick apply
2d
Team Member - Night Shift - Gatwick Airport
Pret A Manger —Gatwick Airport
- £17.05 an hour
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount

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customer service jobs near tadworth, sry

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

customer service jobs in tadworth, sry

Assistant Customer Service Manager

Dental Receptionist

Customer Service Coordinator

Customer Service Advisor

Customer Service Agent

Customer Service Coordinator

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Step Into Work: Free Customer Service Training with Employment Support (starts 4th August)

Ecommerce Customer Service Executive

Customer Service Administrator

Receptionist / Office Support

Home Claims Handler

In Store Team Member

Customer Service Assistant

Customer Service Representative

Aftermarket Coordinator

Administration Assistant

Customer Team Member

Customer Service Agent

Team Member - Night Shift - Gatwick Airport

I want to receive the latest job alerts for customer service in tadworth, sry

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