Customer service administrator Work, Jobs in Walton On The Naze, Ess (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
14d
Receptionist / Care Navigator
PrimaryCareCareers —Thorpe le Soken
- £12.98 an hour
- Monday to Friday
- Microsoft Office
- Organisational skills
- Front desk
4d
Dental Receptionist
clearspringsdental ltd —Harwich
- From £26,436 a year
- Full-time
- Administrative experience
- Organisational skills
- Computer skills
- Free parking
Quick apply
Receptionist
PrimaryCareCareers —Clacton-on-Sea
- £12.71 an hour
- GP surgery experience
- Front desk
- IT
13d
Marketing Administrator – Sales & Operations
Cargo Secure —Felixstowe
- £2,300 - £2,650 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Sick pay
Quick apply
1d
Night Customer Services Administrator - 4on / 4off
Maritime Transport —Felixstowe
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist – Accountancy Practice
MST Recruitment —Gainsborough
- £15,000 - £20,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Administrator
Park Holidays UK —Felixstowe
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Employee discount
8d
Dental Receptionist
Suffolk Orthodontics —Ipswich
- £12.71 - £13.55 an hour
- Full-time
- Microsoft Office
- In-person
- Epic
- Free parking
- Annual leave
Quick apply
17h
Customer Service & Export Administrator
Muntons —Stowmarket
- £27,500 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Annual leave
Quick apply
Operations Administrator
ATE Fire Protection —Colchester
- £27,000 - £32,000 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Receptionist/Administrator
PrimaryCareCareers —Colchester
- Front desk
- Communication skills
- Annual leave
1d
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Databases
- Administrative experience
12d
Office Administrator/ Transport Operative
Morley Skips Ltd —Maldon
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
17h
Sales Office Administrator
Decco Ltd —Ipswich
- £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
11d
Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Microsoft Word
- Bachelor's degree
- Continuous improvement
GP Receptionist / Administrator
PrimaryCareCareers —Woodbridge
- Computer literacy
- Maths
- Organisational skills
- Free parking
- Annual leave
4d
Business Administrator
Hallmark Care Homes —Ipswich
- Full-time
- Microsoft Outlook
- Customer service
- Human resources
- Employee discount
- Referral programme
Administrator
PrimaryCareCareers —Woodbridge
- £13 an hour
- Monday to Friday
- Customer service
- GP surgery experience
- Microsoft Office
1d
Call Handling Receptionist and PA
MyRuby Ltd —Colchester
- £26,000 - £27,000 a year
- Temporary
- Microsoft Word
- Google Suite
- Computer literacy
Quick apply
4d

I want to receive the latest job alerts for customer service administrator in walton on the naze, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
14 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Ticket management
Internal department liaison
Microsoft Office Suite
Complaint handling
B2B
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 21 AUGUST 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in walton on the naze, ess

Customer Care Administrator

Receptionist / Care Navigator

Dental Receptionist

Receptionist

Marketing Administrator – Sales & Operations

Night Customer Services Administrator - 4on / 4off

Receptionist – Accountancy Practice

Administrator

Dental Receptionist

Customer Service & Export Administrator

Operations Administrator

Receptionist/Administrator

Office Administrator

Office Administrator/ Transport Operative

Sales Office Administrator

Customer Service Administrator

GP Receptionist / Administrator

Business Administrator

Administrator

Call Handling Receptionist and PA

I want to receive the latest job alerts for customer service administrator in walton on the naze, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected