It Work, Jobs in West Malling, Ken (with Salaries)

IT Helpdesk Engineer
Gallagher Group —Aylesford
- Weekend availability
- Travel
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
2d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
IT Support System Analyst - Kent and Medway ICS Only
Maidstone and Tunbridge Wells NHS Trust —Maidstone
- £25,760 - £27,476 a year
- Full-time
- Travel
- In-person
- Annual leave
3d
IT Technician
Laptronic Systems Limited —Gillingham
- £10.85 - £12.71 an hour
- Overtime
- Computer literacy
- Hand tools
- Communication skills
- Free parking
- Employee discount
Quick apply
IT Manager
HandPickedHotels —Sevenoaks
- Hospitality
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Team PA & Administrator (Project Manager & Systems Thinker)
Medic Footprints —Aylesford
- £15 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Project management
- In-person
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Systems Administrator
Commercial Services Group —West Malling
- £34,500 a year
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
19h
IT Service Delivery Lead
LSEAT —Orpington
- £56,821 - £61,181 a year
- Full-time
- Continuous improvement
- Organisational skills
- School
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
IT Service Desk Engineer
DJH —London
- Hybrid work
- Travel
- SharePoint
- Communication skills
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
Technical Support Specialist (Hybrid)
CameraMatics —Sidcup
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
10d
IT Technician
Food Bazar Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- POS
- In-person
Quick apply
3d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
10d
Business Systems Support Administrator
Rydon —Dartford
- Full-time
- Hybrid work
- Administrative experience
- Annual leave
- Employee assistance programme
14d
IT Governance, Risk and Control Specialist
Cabot Financial —West Malling
- Hybrid work
- Employee assistance programme
- Employee discount
Senior IT Technician
University of Greenwich —Medway
- £38,784 - £44,746 a year
- Call to connect
- University
- Mentoring
- Leadership
6d

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IT Helpdesk Engineer

Gallagher Group
Aylesford

Quick apply

Job details

Full-time
2 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Incident queue management
User account provisioning
Ticket management
User account management
Computer hardware
Technical support incident logging
Customer support
Application support
Account management
Active Directory
Mobile devices

Full job description

The Gallagher Group have built an enviable reputation as one of the South East's premier quarrying, groundwork, civil engineering, and property development businesses. We deliver our services to exceptionally high standards and are committed to benefit the communities we serve and the environment in which we live.

This role is a first line support to all businesses within the Gallagher Group. You will manage the daily helpdesk tickets and assist with general day-to-day IT-related tasks. This will include the provision of support in person and using remote support tools. You must have a can-do attitude and have a proactive approach to grow their role within the team.

Hours of role: Monday–Friday 40-hour working week, on a rota basis to cover Business hours 7:00-18:00, with 1-hour lunch break.

Key Tasks and Responsibilities:

Acting as a first point of contact you will respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications.
Taking ownership of incidents/requests and when necessary, escalating both internally and to external suppliers, managing this through to resolution.
Assist with the setup and provision of mobile phones, laptops, and tablets along with associated accessories.
Maintaining stock management.
Support mainly Windows 11 and Office 365.
Active directory account management (including starters/leavers).
Maintain and improve departmental documentation.

Specific Responsibilities:

From time to time this role may be required to work ‘out of business hours and some weekend working may be required in order to complete tasks that cannot intrude on normal office hours.

Candidates must:

Believe in and uphold our company values.
Have a passion for technology and a desire to build a career in IT.
Previous experience within a Service Desk environment delivering remote support would be beneficial but not essential.
Active Directory and Office 365 support knowledge is desirable, but training will be provided where needed.
Strong interpersonal and relationship building skills. The ability to communicate effectively verbally and in writing.
Team Player, willing to help and support others.
UK Driving license (Manual) and own vehicle would be preferential due to occasional travel between offices

STRICTLY NO AGENCIES

Job Type: Full-time

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking

Ability to commute/relocate:

Aylesford ME20 7NS: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support / service environment: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in west malling, ken

IT Helpdesk Engineer

IT Support Engineer (1st to 2nd Line Progression)

MSP 3rd Line Service Desk Technician

IT Support System Analyst - Kent and Medway ICS Only

IT Technician

IT Manager

Team PA & Administrator (Project Manager & Systems Thinker)

Analyst, Enterprise Service Desk

Systems Administrator

IT Service Delivery Lead

1st Line Helpdesk Engineer - Basildon

IT Service Desk Engineer

Service Desk Engineer - 1st Line

Technical Support Specialist (Hybrid)

Junior IT & Customer Support Technician

IT Technician

IT Support & Customer Service Technician

Business Systems Support Administrator

IT Governance, Risk and Control Specialist

Senior IT Technician

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