Support engineer Work, Jobs in West Suffolk (with Salaries)

Compliance & Operations Manager
Renew East Ltd —Stowmarket
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Flexitime
- Work from home
Quick apply
8d
Electronics Support Engineer
AMOT —Bury St. Edmunds
- Engineering
- Analysis skills
- Continuous improvement
Quick apply
QA/QC Lead / Welding Inspector
Clarke Welding Services Limited —Woolpit
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
Quick apply
6d
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
Drainage Assistant
Lanes Group —Woolpit
- £12.50 - £16.50 an hour
- Full-time
- Computer literacy
- Maintenance
- Computer skills
Quick apply
Product Compliance Engineer
AMOT —Bury St. Edmunds
- Hybrid work
- Schematics
- Engineering
- English
Quick apply
Support Services Administrator
Huttie Group —Burwell
- £25,420 - £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
Quick apply
12d
Sterility Assurance Microbiologist
Baxter —Thetford
- Weekend availability
- Annual leave
- Employee assistance programme
Environmental Planner
US Visting Forces Local National Direct Hire —Lakenheath
- £42,042 - £63,609 a year
- Overtime
- Project management
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Senior Quality Engineer
Textron Specialized Vehicles —Ipswich
- 8 hour shift
- Engineering
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Handballer
GXO Logistics —Ipswich
- £26,936 a year
- Full-time
- Warehouse experience
- Annual leave
- Employee discount
Multi-Skilled Engineer
PPG —Stowmarket
- Overtime
- Maintenance
- Continuous improvement
Quick apply
Senior Product Engineer
AMOT —Bury St. Edmunds
- Engineering
- Continuous improvement
- Leadership
Quick apply
Multi Skilled Engineer
Emcor —Bury St. Edmunds
- £54,080 a year
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Multi skill Maintenance Engineer
Direct Table Foods Ltd —Bury St. Edmunds
- £44,124.08 a year
- Weekend availability
- Engineering
- Continuous improvement
- Employee discount
Quick apply
Section Engineer
M Group —Ipswich
- AutoCAD
- Civil engineering
- Quality control
- Annual leave
- Employee assistance programme
Control & Instrumentation Technician
Process Instrument Solutions Ltd —Bury St. Edmunds
- £45,000 - £60,000 a year
- 8 hour shift
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
HR Advisor
GXO Logistics —Bury St. Edmunds
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
Assistant Engineer (FTC)
Bouygues Construction —Ipswich
- Full-time
- Civil engineering
- Schematics
- Construction experience
Project Manager - Engineering and Fabrication
RMi Engineering Ltd —Wattisham
- Business development
- Continuous improvement
- Team management
- Free parking
Quick apply

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support engineer jobs near west suffolk

Compliance & Operations Manager

Renew East Ltd
Stowmarket

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Flexitime
Work from home

Qualifications

CRM software
Record keeping
Vehicle service booking
Expiry date monitoring
Operations management
Handling customer enquiries
Administrative experience
Organisational compliance experience
Compliance management
Stocking
Office management
Stock replenishment
Stock coordination

Full job description

The Role

The Compliance & Operations Manager will be responsible for coordinating a wide range of operational activities across the business.

This is a varied role requiring someone who is highly organised, comfortable taking ownership of multiple processes and able to keep on top of deadlines in a fast-moving environment.

Core Responsibilities

1. Management of Payaca CRM

Take day-to-day ownership of our internal CRM system, Payaca.
Payaca is the central software platform we use to manage customer enquiries, quotations, jobs, communications, documentation, workflows and aftercare.

You will ensure jobs move correctly through each stage of the system, information is kept accurate and up to date, tasks are completed, and the CRM is being used effectively across the business.

2. Engineer Scheduling

Work alongside Technical Director Luke Nicholls to coordinate and manage the engineering diary.

This will include scheduling installations, surveys, servicing, remedial works and call-outs while taking into account engineer availability, skills, locations and project requirements.

3. MCS Compliance Management

Manage the administrative compliance requirements associated with our renewable heating installations.

This will include:

Product and manufacturer warranty registrations
Building Control notifications
DNO applications and notifications
Maintaining required installation documentation
Ensuring compliance tasks are completed within the relevant timescales
Supporting the business with MCS-related administration and record keeping

Experience with MCS would be advantageous, although training can be provided to someone with strong experience working within another regulated or compliance-led industry.

4. Air Source Heat Pump Service Scheduling

Manage our growing portfolio of Air Source Heat Pump service customers.

You will maintain service schedules, contact customers when annual servicing becomes due, arrange appointments and ensure service records are maintained accurately.

5. Warranty Claims & Spare Parts

Coordinate warranty claims with manufacturers and suppliers.

This will include arranging replacement parts, following claims through to completion, coordinating engineer visits where required and keeping customers informed.

6. Vans & Equipment

Oversee the administration and organisation associated with the company's vehicle fleet and engineering equipment.

This may include servicing, MOTs, maintenance, inspections, insurance administration and ensuring equipment is properly recorded and maintained.

7. Uniform Ordering

Manage company uniform requirements, including ordering clothing for new starters and replacing or replenishing uniforms for existing team members.

8. Van Stock & Warehouse Stock

Take responsibility for the administration of our van and warehouse stock management systems.

You will help ensure engineers have the materials and equipment they require while maintaining accurate stock records and helping identify shortages, replenishment requirements and stock discrepancies.

9. General Administration

Provide general operational and administrative support across the business as required.

Because Renew East is a growing company, there will inevitably be ad hoc tasks and projects that fall outside the normal day-to-day responsibilities.

We are therefore looking for someone comfortable working in a varied role and taking ownership when something needs to be done.

10. Staff Training Coordination

Schedule and arrange staff training, qualifications and refresher courses.

This will include maintaining training records, monitoring expiry dates and ensuring engineers remain appropriately trained and qualified for the work they undertake.

About You

We are looking for someone with at least five years' experience in an operations, compliance, service coordination, office management or similar role.

Experience within heating, plumbing, construction, renewables, engineering or another regulated industry would be particularly valuable.

The successful candidate will be someone who enjoys creating order within a busy environment and takes satisfaction from making sure things are completed properly.

Key Traits

You should be:

Exceptionally organised and able to manage multiple priorities simultaneously Comfortable working with CRM and job management software
Confident learning new systems and processes
Detail-focused, particularly when dealing with compliance and documentation Able to work effectively in a fast-paced environment
Proactive rather than waiting to be told what needs doing
Comfortable chasing outstanding actions and ensuring deadlines are met
A clear and confident communicator with customers, engineers, suppliers and manufacturers Able to take ownership of problems and see them through to resolution
Process-driven while remaining flexible when priorities change
Reliable, professional and commercially aware

Why This Role Matters

This is not simply an administrative position.

The Compliance & Operations Manager will sit at the centre of Renew East's day-to-day operations.

As the company grows, having strong systems and processes becomes increasingly important. Engineers need to know where they are going and what they are doing, customers need to receive timely communication, installations need to remain compliant, warranties need to be registered and service commitments need to be fulfilled.

The person in this role will help ensure that nothing falls through the gaps.

For the right person, there will also be significant opportunity to develop the role as the company continues to grow.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Flexitime
Work from home

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in west suffolk

Compliance & Operations Manager

Electronics Support Engineer

QA/QC Lead / Welding Inspector

1st / 2nd Line Engineer

Drainage Assistant

Product Compliance Engineer

Support Services Administrator

Sterility Assurance Microbiologist

Environmental Planner

Senior Quality Engineer

Handballer

Multi-Skilled Engineer

Senior Product Engineer

Multi Skilled Engineer

Multi skill Maintenance Engineer

Section Engineer

Control & Instrumentation Technician

HR Advisor

Assistant Engineer (FTC)

Project Manager - Engineering and Fabrication

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