Technical support Work, Jobs in Wethersfield, Ess (with Salaries)

Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Engineering
- Maintenance
Quick apply
9d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
IT Service Analyst (x2)
Eastlight Community Homes —Braintree
- £35,055 a year
- Full-time
- Communication skills
- Annual leave
11d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
Graduate Product, Data and Customer Success Associate
Care Banking —Cambridge
- £25,500 - £28,000 a year
- Full-time
- Data analysis skills
- IT
- In-person
Quick apply
11d
Technical Support Engineer
Cambrionix —Cambridge
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Free parking
- Life insurance
Quick apply
10d
Technical Support Agent
POP Telecom —Newmarket
- £26,500 - £28,500 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
10d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
IT Deployment and Project Support Officer
Care UK —Colchester
- Travel
11d
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
2nd Line IT Engineer (6 month fixed term)
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
18h
IT Technician - Sudbury Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
14d
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
IT Desktop Support
Axiom Technologies —Chelmsford
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
6d

I want to receive the latest job alerts for technical support in wethersfield, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near wethersfield, ess

Trainee IT Technician

Victoria Forms
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year

Benefits

Free parking
Flexitime
Company events
Flexible schedule
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Sales support
Web development
Visual Basic
Ticket management
English
Microsoft Office Suite
Research
Computer skills
Customer support
Customer interaction
Help desk
Information Technology

Full job description

About the role

This is a highly varied role for a junior or mid-level IT professional working within the Tech Team at Victoria Forms. The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house products.

The role combines customer-facing technical support with hands-on configuration, integration work and opportunities for software development.

As we are a small company, there’s potential to become involved with many aspects of the company, taking on additional responsibilities so you can thrive in areas where your skills and interests lie.

We are looking for someone with a strong technical understanding of web technologies, with a detailed approach to their work.

This is a full-time office-based role, in an office in the centre of Bury St Edmunds.

Responsibilities

Assisting with, or taking a lead in, implementation of technical form projects from customer sign-up to go-live, working alongside other teams.
Supporting other teams as required (e.g. the Sales team with technical analysis of requirements).
Setting up servers (Windows Server) and installing software (including our in-house applications).
Configuring and developing integrations with external systems (including back-office systems, payment providers and address lookups).
Becoming an expert in our complex in-house server and form-building products, in order to provide support and customise systems and workflows to customer requirements.
Creating web pages to reproduce the look and feel of customer websites.
Proactively dealing with support tickets from our support system.
Proactively troubleshooting issues that are raised by our internal monitoring systems.
Ensuring documentation is referred to for all tasks and updating it where necessary.
Where suitable, contributing to the development of our in-house software.
Reporting to the Tech Team Lead for all day-to-day tasks, taking on specific responsibilities over time.
Undertaking other reasonable tasks as required.

Person Specification

Essential skills, experience and qualities:

A strong understanding of how websites work, with some knowledge of HTML, CSS and JavaScript.
Strong IT skills, including experience of Microsoft Windows and Office applications.
The ability to gain a detailed understanding of complex systems through reading documentation and experimentation.
The capability to research new concepts and technologies in order to reach a deep understanding.
Good interpersonal skills, with the ability to talk to customers in a highly professional manner.
Self-motivation and the ability to use initiative to pick up tasks and work without supervision.
Happy to work in a small team.
A strong attention to detail with a persistent desire for perfection.
A good standard of written and spoken English.

Desirable skills, experience and qualities:

An IT-related degree or equivalent professional qualification.
A strong understanding of HTML, CSS and JavaScript.
Experience of Microsoft Windows Server, SQL, ASP.NET, C#, XML, Angular, React, or Visual Basic.

About Victoria Forms

Established in 2003, Victoria Solutions Limited (trading as Victoria Forms) has a multinational customer base, with a particular focus on local government.

How to apply

Applications should be sent through Indeed.

You must send a cover letter with your application. Your cover letter should briefly explain how you meet the above Person Specification and how you are able to work in Bury St Edmunds.

Benefits

Joining a small, committed and friendly team in a comfortable office with free parking in Bury St Edmunds.
Regular company events.
Flexible start and end times.
Friday ice creams in the warmer months.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
Flexitime
Sick pay

Application question(s):

Are you able to work on-site in Bury St Edmunds?

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in wethersfield, ess

Trainee IT Technician

IT Specialist

IT Support Engineer (1st to 2nd Line Progression)

2nd/3rd Line Support Engineer

IT Service Analyst (x2)

1st Line IT Engineer

Graduate Product, Data and Customer Success Associate

Technical Support Engineer

Technical Support Agent

1st Line IT Support Engineer

2nd Line IT Engineer

Service Desk Engineer

Service Desk Analyst

IT Support Engineer

IT Deployment and Project Support Officer

IT Engineer

2nd Line IT Engineer (6 month fixed term)

IT Technician - Sudbury Cluster

1st / 2nd Line Engineer

IT Desktop Support

I want to receive the latest job alerts for technical support in wethersfield, ess

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected