Learning & development advisor Work, Jobs in Wingate, Dur (with Salaries)

NHS 111 Health Advisor
Practice Plus Group IUC —Stockton-On-Tees
- £12.71 - £16.33 an hour
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Mental Health and Addictions Triage Advisor
Priory —Stockton-On-Tees
- £30,000 a year
- Weekend availability
- Case management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Learning & Development Advisor
The National Lottery Community Fund —Newcastle upon Tyne
- £29,500 - £32,500 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
G7 Policy Advisors
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Sick pay
22h
Strategic Prioritisation & Insight Advisors
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home
People Advisor
Stockton-on-Tees Borough Council —Stockton-On-Tees
- £38,220 - £40,777 a year
- Hybrid work
- Presentation skills
- Human resources
- Training & development
- Annual leave
- Employee discount
12d
Human Resources Advisor
Express Engineering —Gateshead
- £35,900 a year
- Full-time
- Human resources
- In-person
- Training & development
- Free parking
- Employee assistance programme
Quick apply
3d
Senior Performance Manager
Tees, Esk and Wear Valleys NHS Trust —Durham
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Databases
- Analysis skills
- Continuous improvement
HR Manager
ResQ —Seaham
- £40,000 - £44,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Employee discount
13d
Quality Assurance Auditor & Advisor
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
7d
Head of Counter Fraud Learning & Development
Cabinet Office —Newcastle upon Tyne
- £69,308 - £80,342 a year
- Full-time
- Presentation skills
- Contracts
- Training & development
- Annual leave
12d
HR Advisor (3 month FTC)
Lionweld Kennedy —Middlesbrough
- Full-time
- Human resources
- Recruiting
- Contracts
- Free parking
- Employee assistance programme
Personal Academic Tutor
UK MANAGEMENT COLLEGE —Sunderland
- £26,437 - £26,438 a year
- Monday to Friday
- Bachelor's degree
- Business
- Communication skills
Quick apply
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Senior Policy Advisor
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
- Sick pay
22h
HR Business Partner
Real Life Options —Stockton-on-Tees
- £42,000 - £46,000 a year
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
6d
Customer Service Advisor - Nights
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Communication skills
Quick apply
Occupational Health Advisor - 12 Month Fixed Term Contract
EDF Energy —Sunderland
- From £45,000 a year
- Case management
Health & Safety Coordinator
UK MANAGEMENT COLLEGE —Newcastle upon Tyne
- £26,437 - £26,438 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Continuous improvement
- Annual leave
Quick apply
12d

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NHS 111 Health Advisor

Practice Plus Group IUC -
Stockton-On-Tees

Apply Now

Job details

Permanent
£12.71 - £16.33 an hour

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Care record keeping
Clinical record keeping
Computer literacy
Patient assessment
GCSE
Case note recording
Organisational skills
Computer skills
Phone triage
Patient record updating

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.

In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.

To gain a better insight into the role, please click on the link to watch a video of a what a typical call might be like - simulation call

Employee Wellbeing and Benefits

At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits you’ll enjoy when you join us:

33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.
Paid training and continuous learning opportunities to grow your career.
Competitive pension scheme with Scottish Widows or the Peoples Pension.
Salary Finance: Access to salary advances, loans, and government benefits.
Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.

Plus, we offer a range of additional benefits to enhance your lifestyle and wellbeing. For more details on our full benefits package, click here

Pay Rates

£12.71 per hour (7am-11pm)

£15.78 per hour (11pm-7am)

Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.

Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.

Working Hours

We have a selection of different shift patterns to offer that is based on 24-37.5 hours per week.

Please note that this role cannot be worked remotely, and you must be able to attend shifts in our 111- contact centre: Cavendish House, Teesdale Business Park, Stockton-on-Tees, TS17 6QY.

Training and Development:

We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.

Schedule:

Monday 7th September: Monday- Friday (09:30am – 5pm) for 4 weeks + 1 additional day to complete internal training on LMS

Monday 5th October: Monday- Friday (09:30am – 5pm) for 4 weeks + 1 additional day to complete internal training on LMS

It is essential that you can commit to the training every day
You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
After training, you will receive ongoing support to ensure you’re ready to be signed off as a fully accredited Pathways Health Advisor.

Please click here for further information: NHS 111 Health Advisor Journey

What you'll be doing

As a fully trained Health Advisor, no day is the same. You will be using the NHS 111Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.

Some of your responsibilities will be:

Initial Contact: You will be the first point of contact for patients, providing time-critical advice.
Triage Calls: You’ll assess and prioritise a wide range of calls based on urgency.
Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.
Accurate Documentation: Ensure accurate, clear, and detailed records of all calls for continuity of care.

What we’ll look for in you

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

We are seeking professionals who have:

Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
GCSE/Functional Skills English and Maths (or equivalent).

Apply Now

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learning & development advisor jobs in wingate, dur

NHS 111 Health Advisor

Mental Health and Addictions Triage Advisor