Receptionist

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- English
- Front desk
- Employee discount
Quick apply
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FULHAM Part Time Reception Administrator 22 hrs pw Monday to Friday afternoons to start in September
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- £13.00 - £14.50 an hour
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Front Office Team Member (Part-Time) – Camden Lock
Holiday Inn London Camden Lock —London
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Part-Time Front of House Receptionist (Saturdays)

ALTA
London

Quick apply

Job details

Part-time
£15 - £20 an hour

Benefits

Private medical insurance
Employee discount

Qualifications

Hospitality
Inbound customer enquiry call handling
Patient appointment coordination
English
Patient service
Appointment booking and call handling
Medical reception and administration experience
Front desk

Full job description

Location: ALTA, Marylebone, London
Hours: Every Saturday (with opportunities for additional cover shifts)
Employment: Part-Time

About ALTA

ALTA is a multi-award-winning, doctor-led medical aesthetics clinic with locations in London, Beverly Hills and New York. We are recognised for delivering exceptional patient care, natural-looking results and the highest standards of safety and professionalism. Our patients expect a luxury experience from the moment they walk through our doors, and our Front of House team plays a vital role in creating that experience.

About the Role

We are looking for a warm, professional and highly organised Front of House Receptionist to join our team every Saturday. You will be the first point of contact for our patients, ensuring every visitor receives a five-star experience in a calm, welcoming and discreet environment.

This role would suit someone with experience in luxury hospitality, private healthcare, premium retail or high-end customer service who takes pride in delivering exceptional service and enjoys working in a fast-paced environment.

Key Responsibilities

Welcome patients and visitors with professionalism and warmth.
Deliver an outstanding luxury patient experience from arrival to departure.
Manage appointment check-ins and assist with bookings.
Answer telephone calls and respond to enquiries professionally.
Coordinate the daily patient flow with doctors and clinical staff.
Process payments and maintain accurate records.
Prepare consultation rooms and reception areas to the highest standard.
Offer refreshments and ensure the clinic always looks immaculate.
Maintain patient confidentiality and professionalism at all times.
Support the wider team with administrative and operational tasks.

About You

We're looking for someone who is:

Friendly, confident and exceptionally well-presented.
Passionate about customer service and creating memorable experiences.
Highly organised with excellent attention to detail.
Calm under pressure and able to multitask.
A confident communicator with excellent spoken and written English.
Reliable, punctual and proactive.
Comfortable working within a premium private healthcare environment.
Experienced in reception, hospitality, concierge, private healthcare or luxury retail (preferred but not essential).

What We Offer

Opportunity to work within one of London's leading medical aesthetics clinics.
Supportive, friendly and professional team.
Beautiful clinic environment in central London.
Ongoing training and development.
Opportunities for additional weekday cover and future career progression.
Staff discounts on treatments and skincare.

If you are passionate about delivering exceptional customer experiences and would like to become part of a growing international medical aesthetics brand, we would love to hear from you.

Pay: £15.00-£20.00 per hour

Work Location: In person

Quick apply

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