Incident manager Work, Jobs in Acocks Green, Wmd (with Salaries)

Care Audit Data Co-Ordinator
Dove Home Care Agency Ltd —Solihull
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Electronic Communications Incident Manager
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Presentation skills
- Financial services
- AI
- Employee discount
IT Incident and Problem Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
Campus Safety Officer
Aston University —Birmingham
- £35,740 - £38,708 a year
- Full-time
- Customer service
- Military
- University
- Annual leave
11d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10d
Regional Operations & Commercial Growth Manager - Worcester - Full Time
McBreen Enviro UK —Worcester
- From £50,000 a year
- Full-time
- Management
- Up to 50% travel
- Supervising experience
Quick apply
14d
Senior Operations Coordinator
NetWatch Global —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- In-person
- Flexitime
Quick apply
6d
Responsible Individual for children's home
Premium children’s care —Moseley
- £500 a day
- Management
- Microsoft Office
- Supervising experience
Quick apply
Customer Services Team Adviser
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Health and Safety Manager
M J Coles Construction Services Ltd —Solihull
- From £50,000 a year
- Full-time
- Microsoft Office
- IT
- Construction experience
- Annual leave
Quick apply
13d
PCV Drivers
Airparks —Birmingham
- £31,493 a year
- Weekend availability
- Driving
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Compliance & HR Manager
Servicom (High Tech) Ltd —Redditch
- £35,000 - £38,000 a year
- Full-time
- Travel
- Human resources
- In-person
- Free parking
Quick apply
Information Security & IT Manager
NetWatch Global —Birmingham
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- IT
- Flexitime
- Flexible schedule
Quick apply
Site Manager
Slicker Recycling —Stourport-on-Severn
- £50,000 a year
- Full-time
- Management
- Laboratory experience
- Supervising experience
- Employee discount
Quick apply
UK - Shift Team Leader, Walsall ERF
Encyclis —Birmingham
- Full-time
- Maintenance
- English
- Supervising experience
Team Leader/Deputy Manager
Beacon Haven Ltd —Birmingham
- £35,000 a year
- Nights as needed
- Childcare
- Supervising experience
- Organisational skills
Quick apply
Transferee and Re-Joiner Police Inspector - Force Incident Manager
British Transport Police —Birmingham
- Management
- IT
- Negotiation
Quick apply
Transport & Logistics Manager
Sentry Fire Safety Group Birmingham Ltd —Birmingham
- Up to £45,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader - supported accommodation
Expectations UK —Aston
- £27,000 - £30,000 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Free parking
Quick apply
3d
Operations Supervisor
Johnsons Coaches —Henley in Arden
- £32,741 a year
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
6d

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Care Audit Data Co-Ordinator

Dove Home Care Agency Ltd -
Solihull

Quick apply

Job details

Full-time
£12.71 an hour
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Quality assurance
Continuous improvement
Organisational skills
Care plans
Communication skills

Full job description

Job Overview

We are seeking a detail-oriented and organised Care Quality Auditor / Compliance Auditor to join our team. The successful candidate will be responsible for conducting thorough audits of client records, staff files, carer documentation, and care delivery processes to ensure compliance with CQC regulations, company policies, safeguarding procedures, GDPR requirements, and best practice standards.

This role is essential in maintaining and improving the quality of our services by identifying areas for development, ensuring accurate and compliant record keeping, and supporting care teams to deliver safe, effective, and person-centred care.

About the Role

This role is ideal for someone who is passionate about quality improvement, compliance, and maintaining high standards within health and social care.

You will play a key role in monitoring service quality, identifying risks and areas for improvement, supporting staff with documentation standards, and ensuring our care services continue to meet regulatory requirements and organisational expectations.

You will be based at the below address:

Unit 4
Olton Bridge
245 Warwick Bridge
Olton
Solihull
B92 7AH

Key Responsibilities

Conduct regular and comprehensive audits of service user care files, including care plans, risk assessments, assessments, reviews, consent forms, and supporting documentation.
Audit staff and carer files to ensure all required documentation is complete, accurate, and up to date, including:
Right to work checks
References
Training records
Supervisions and appraisals
Competency assessments
Employment documentation
Complete audits of MAR charts, medication records, daily notes, visit records, and electronic care records to ensure accuracy and compliance.
Review carers’ documentation to identify missing information, poor recording practices, inconsistencies, or areas requiring improvement.
Monitor compliance with CQC standards, safeguarding procedures, GDPR requirements, and internal policies.
Produce detailed audit reports highlighting findings, actions required, recommendations, and areas of good practice.
Track audit outcomes and follow up on action plans to ensure improvements are completed within agreed timescales.
Identify trends, recurring issues, and risks, providing feedback to management to support continuous improvement.
Support investigations into complaints, incidents, safeguarding concerns, missed visits, or quality issues through reviewing records and audit findings.
Carry out spot checks, file reviews, and quality assurance checks to monitor standards of care delivery.
Work closely with care coordinators, registered managers, and carers to improve documentation standards and compliance.
Provide guidance and support to staff regarding accurate recording, care documentation, and regulatory expectations.
Maintain accurate audit records, compliance trackers, and quality monitoring documentation.
Support preparation for CQC inspections by ensuring records and evidence are complete, organised, and inspection-ready.

Essential Requirements

Previous experience within the health and social care sector.
Strong understanding of CQC regulations, safeguarding, GDPR, and care quality standards.
Experience reviewing or auditing care documentation, client files, or staff records.
Excellent attention to detail with the ability to identify errors, gaps, and compliance concerns.
Strong organisational skills with the ability to manage multiple audits and deadlines.
Excellent written communication skills with the ability to produce clear audit reports.
Ability to handle confidential and sensitive information professionally.
Good knowledge of electronic care management systems and digital care records.
Competent using Microsoft Office, particularly Word, Excel, and Outlook.
Ability to work independently while also collaborating with wider teams.

Desirable Experience

An understanding of the health and social care sector and the standards required to deliver safe, person-centred care is desirable.
An interest in quality assurance, compliance, auditing, or improving service standards.
Experience working with documentation, records, audits, or administrative processes would be advantageous but is not essential.
Strong attention to detail, willingness to learn, and the ability to identify areas for improvement.
A proactive approach with the ability to support continuous improvement within the service.

Pay: £12.71 per hour

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Solihull B92 7AH: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in acocks green, wmd

Care Audit Data Co-Ordinator

Electronic Communications Incident Manager

IT Incident and Problem Manager

Campus Safety Officer

Duty Operations Manager

Regional Operations & Commercial Growth Manager - Worcester - Full Time

Senior Operations Coordinator

Responsible Individual for children's home

Customer Services Team Adviser

Health and Safety Manager

PCV Drivers

Compliance & HR Manager

Information Security & IT Manager

Site Manager

UK - Shift Team Leader, Walsall ERF

Team Leader/Deputy Manager

Transferee and Re-Joiner Police Inspector - Force Incident Manager

Transport & Logistics Manager

Team Leader - supported accommodation

Operations Supervisor

I want to receive the latest job alerts for incident manager in acocks green, wmd

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