Solutions engineer Work, Jobs in Ardwick, Gtm (with Salaries)

Solutions Engineer
Clarus Software (ClarusWMS) —Manchester
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Mechanical Design Engineer 3D CAD / SolidWorks
Sorption Wheel Services Ltd (Dehum) —Glossop
- £35,000 - £48,000 a year
- Full-time
- AutoCAD
- CAD
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Support Engineer
The Tech Group NC Ltd —Manchester
- £2,500 - £3,100 a month
- Full-time
- Windows
- Computer networking
Quick apply
2h
Cloud Support Engineer
The Tech Group NC Ltd —Manchester
- £4,800 - £5,200 a month
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
Quick apply
2d
Graduate Engineer +2
Gateley —Manchester
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
7d
Engineer
Kier Group —Salford
- Full-time
Solutions Engineer - DACH
Ashby —Manchester
- £130,000 - £198,688 a year
- Full-time
- Remote
- Sales
- English
Modern Workplace Solutions Engineer
LIMA —Salford
- £65,000 a year
- Azure
- Scripting
- SharePoint
- Employee assistance programme
9d
Field Service Engineer
Pyroban Ltd —Manchester
- £38,000 - £39,639 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
14d
Field Service Engineer gas detection systems
Medem UK —Manchester
- £28,000 - £39,000 a year
- Full-time
- Maintenance
- Analysis skills
- Plumbing
- Bereavement leave
- Sick pay
Quick apply
Senior Sprinkler Engineer
Premier Mist UK Limited —Manchester
- £42,000 - £52,000 a year
- Full-time
- English
- Driving
- Travel
Quick apply
Compliance Manager
Aira —Manchester
- Annual leave
- Life insurance
Quick apply
12d
Operational Technology Engineer
Siemens Energy —Manchester
- Full-time
- Mentoring
- Linux
- Annual leave
Field Engineer (Water Industry)
Utilitec Services Ltd —Glossop
- £27,000 - £31,000 a year
- Full-time
- No experience needed
- Communication skills
- Mechanical knowledge
- Employee assistance programme
Quick apply
Highways Design Engineer
Kier Group —Manchester
- Full-time
- AutoCAD
- Civil engineering
Mechanical Engineer
Kier Group —Manchester
- From £40,000 a year
- Full-time
- Engineering
- Mechanical knowledge
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Manufacturing Engineer
Chroma Engineering —Rochdale
- £40,000 - £42,000 a year
- Full-time
- Schematics
- CAD
- In-person
- Referral programme
Quick apply
6d
Temporary Works Design Engineer
Kier Group —Manchester
- Full-time
Graduate Lighting Designer
Ridge & Partners LLP —Salford
- Full-time
- Communication skills

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Solutions Engineer

Clarus Software (ClarusWMS)
Manchester

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Casual dress
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Gym membership
Sick pay

Qualifications

Customer service
IT support
Customer support
AI
Communication skills

Full job description

Solutions Engineer @ Clarus WMS

Clarus WMS is modern warehouse management software built for fast-moving logistics operations. We're growing quickly and the Solutions Engineering team is the bridge between our product and the people using it every day.

We use AI in the way we operate, not as a buzzword, but as a genuine lever for doing better work faster.

You'll be working with a team that uses AI to capture knowledge, review content, and help customers get answers. You'll be expected to use those tools too.

This is the entry point into a team with a genuine career path. You won't be doing the same job in two years.

The Opportunity

You'll be the first point of contact for Clarus customers, handling live chat, resolving inbound support tickets, and making sure customers get fast, accurate answers. That's the core of the role and you'll get good at it quickly.

But this isn't just a support queue. As you build your product knowledge, you'll start picking up solutions work, implementation support, configuration queries, and more complex customer problems. The pace at which that happens depends on you.

You'll also play an important role in how the team learns. When you spot a gap in the knowledge library,

something a customer asked that should have an answer and doesn't, you flag it. That gap becomes content. Your curiosity about what you don't know is genuinely valuable here.

This is not a "close tickets and move on" role.

Job Requirements

What We're Looking For

Some experience in a customer-facing support or service role, software background not required but

you need to be comfortable solving problems under pressure

Clear written communication, you'll be handling live chat and email and quality matters
Genuine curiosity about how software works, you'll be learning a complex product and need to enjoy

that process

Comfortable saying "I don't know" and knowing what to do next, escalating well and flagging gaps

clearly is a core skill here

Organised and reliable, responses sent, cases logged, follow-ups done
Quick to pick up new tools and ways of working
Most importantly, enthusiasm for getting things right, a low ego about asking for help, and the ambition to grow quickly into more complex work

Job Responsibilities

What You'll Do

First-Line Customer Support

Handle live chat and inbound support tickets as the first point of contact
Resolve common queries quickly and escalate clearly when something needs senior input
Build the instinct to know what you can handle and what needs passing on

Knowledge Gap Flagging

Flag gaps in the knowledge library clearly and specifically when a customer asks something that isn't covered
This is a structured part of the role, not just a suggestion

Growing into Solutions Work

Pick up implementation and configuration tasks progressively as your product knowledge develops
Always with support from seniors and the Lead around you

Using the Knowledge Library

Use the team's guides and walkthroughs as your primary resource before escalating
Contribute to the library as your knowledge deepens

Job Benefits

Progression

Senior Solutions Engineer is the natural next step and for the right person that conversation starts at around 18 months. Progression is tied to product depth, content contribution, and the complexity of work you're able to handle independently. There's no waiting list. If you're ready, we'll move.

Why Join Clarus WMS?

You'll get genuine product depth and a real career path, not a holding pattern. The team around you is building something and you'll be building with them. As you grow, the work grows with you.

Half-day Fridays
Health Cash Plan covering dental, optical, physio, and more
Salary Sacrifice schemes for Pensions, Nursery Fees, Electronics and Tech
Retail, leisure, gym, and food and drink discounts
Cycle to work scheme
Regular socials and team events

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Gym membership
Sick pay
Work from home

Application question(s):

Are you located within commutable distance from Manchester?
What is your salary expectation?
What is your notice period?

Experience:

Customer support: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Manchester M4 5AD

Quick apply

Refine Your Search

solutions engineer jobs in ardwick, gtm

Solutions Engineer

Mechanical Design Engineer 3D CAD / SolidWorks

IT Support Engineer

Cloud Support Engineer

Graduate Engineer +2

Engineer

Solutions Engineer - DACH

Modern Workplace Solutions Engineer

Field Service Engineer

Field Service Engineer gas detection systems

Senior Sprinkler Engineer

Compliance Manager

Operational Technology Engineer

Field Engineer (Water Industry)

Highways Design Engineer

Mechanical Engineer

Senior Product Designer

Manufacturing Engineer

Temporary Works Design Engineer

Graduate Lighting Designer

I want to receive the latest job alerts for solutions engineer in ardwick, gtm

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