Guest experience Work, Jobs in Ashford, Eng (with Salaries)

Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Sales Representative & Event Supervisor (Weaver of Sales)
Lympne Castle —Hythe
- £30,000 - £31,120 a year
- Weekend availability
- Sales
- Microsoft Office
- In-person
Quick apply
4d
Restaurant Team Member
Beefeater —Ashford
- Up to £12.76 an hour
- Part-time
- No experience needed
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
3d
Front of House (waitstaff and bartenders)- Full-Time (Castle Servants)
Lympne Castle —Hythe
- £28,516.80 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
13d
Guest Relation Executive
Citi Terrace —Canterbury
- Up to £14.50 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
Host/Hostess
Opus Care Limited —Ashford
- £12.71 an hour
- Full-time
- Serving
- Hospitality
- In-person
Quick apply
Weddings and Events Manager
Chatham Historic Dockyard Trust —Chatham
- £28,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
Restaurant Team Member
Table Table —Ashford
- Up to £12.76 an hour
- Part-time
- No experience needed
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
3d
Wedding and Events Coordinator
voco The Clifton Folkestone —Folkestone
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Employee discount
Quick apply
Cafe Bar Assistant
Bannatyne —Ashford
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Annual leave
- Employee assistance programme
13d
General Assistant - Events Team
Glow Events Limited —Smeeth
- Up to £12.71 an hour
- Serving
- Hospitality
- In-person
- Free parking
Quick apply
13d
Ground Floor - Team Member
Premier Inn —Ashford
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
6d
Estate Agent
The Property Experts —Ashford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Event Sales Assistant – Supercar Driving Experience Days - Kent
Supreme Trackdays Ltd —Canterbury
- From £110 a day
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Store discount
Quick apply
Activities - Activity and Leisure Assistant - AT2
Parkdean Resorts —New Romney
- £12.71 an hour
- Weekend availability
- First Aid Certification
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Server
FB Ashford —Ashford
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
15h
Business Support Officer
Annabels Guest House —Dover
- £41,700.00 - £45,956.16 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
Front of House & Event Staff
The Lobster Shack —Whitstable
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
Quick apply
Holiday Sales - Owner and Guest Experience Advisor - HS1
Parkdean Resorts —Rye
- £12.71 an hour
- Sales
- No experience needed
- Front desk
- Store discount
- Employee assistance programme
Quick apply
12h
Connected Travel Insurance Advisor
Saga —Folkestone
- £26,227.50 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
- Employee discount
Quick apply
10d

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Guest Experience Advisor

McArthurGlen UK Ltd
Ashford

Quick apply

Job details

Part-time
From £12.92 an hour

Qualifications

Hospitality
English
IT
Guest services

Full job description

Company Description

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

We are currently hiring for a Guest Experience Advisor to join our dynamic Guest Experience team at the McArthurGlen Group Designer Outlet in Ashford!

This is a permanent position for 7.5 hours per week, working Saturdays.

Job Description

This is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving.

Our Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres.

What You’ll Be Doing...

Actively engage with guests, addressing inquiries and resolving any issues.
Embrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach.
Promote additional products and services, meeting targets, and delivering a positive experience for all guests.
Proficiently handle face-to-face, email and social media feedback, establishing rapport and representing the McArthurGlen brand.
Ensure accurate and timely completion of all administrative tasks, such as online gift card orders.
Take ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well-organised and stocked with guest and brand information.
Promote a collaborative working environment, prioritising the guest in all endeavours.

For a detailed description of the responsibilities, see the job description

Qualifications

Possess exceptional people skills and genuinely enjoy exceeding guest expectations.
Thrive in a fast-paced setting with customer facing and admin task.
Be proactive and able to make things happen.
Have proficient IT skills including email, Word and Excel.
Have fluent proficiency in English. Any additional language skills would be an advantage.
Be flexible about in working hours to accommodate the full trading hours of the centre on a rota basis.

Additional Information

You’ll receive a competitive base salary, starting at £12.92 per hour.
Be part of an international team of over 200 dedicated guest focused colleagues throughout the organisation.
Guest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career.
Over 85% of our employees would recommend us as an excellent place to work.
Join a team focused on the centre and guest experience, with opportunities to work across various departments and projects at local, national, and international levels.

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.

Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.

McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact [email protected]

Quick apply

Refine Your Search

guest experience jobs in ashford, eng

Guest Experience Advisor

Sales Representative & Event Supervisor (Weaver of Sales)

Restaurant Team Member

Front of House (waitstaff and bartenders)- Full-Time (Castle Servants)

Guest Relation Executive

Host/Hostess

Weddings and Events Manager

Restaurant Team Member

Wedding and Events Coordinator

Cafe Bar Assistant

General Assistant - Events Team

Ground Floor - Team Member

Estate Agent

Event Sales Assistant – Supercar Driving Experience Days - Kent

Activities - Activity and Leisure Assistant - AT2

Server

Business Support Officer

Front of House & Event Staff

Holiday Sales - Owner and Guest Experience Advisor - HS1

Connected Travel Insurance Advisor

I want to receive the latest job alerts for guest experience in ashford, eng

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