Guest service agent Work, Jobs in Balham, Eng (with Salaries)

Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Café
- Employee discount
- Referral programme
Quick apply
3h
Receptionist/ Reservation Agent
MY PLACE HOTEL —London
- £12.71 - £12.72 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
1d
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
5d
Guest Service Agent
Moxy - Reception —London
- £26,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
Customer Relations Agent
Lapland UK —London
- £13.00 - £13.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2d
Lettings & Guest Services Agent
Nell Gwynn House Apartments 2 Ltd —Chelsea
- From £29,500 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
5d
Guest Experience Agent
Hotel 41 —London
- £32,000 a year
- Full-time
- Hotel
- Administrative experience
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Night Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
14d
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Reservations Agent
Haymarket Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Reservation & Guest Experience Agent
The Ned London —London
- £16 an hour
- Nights as needed
- Customer service
- Hotel
- Restaurant
- Employee assistance programme
- Referral programme
14d
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
Reservation & Guest Experience Agent
The Ned —London
- £15.35 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
14d
Community Host - Night
Urbanbubble —London
- £28,000 - £31,000 a year
- Full-time
- Customer service
- No experience needed
- Front desk
- Annual leave
- Sick pay
Quick apply
9d
Guest Services Agent
The Langham London —London
- £29,971 a year
- Overtime
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Night Concierge
Four Seasons —London
- £47,500 a year
- Full-time
- Hotel
- Restaurant experience
- Communication skills
- Employee discount
- Life insurance
7d
Guest Services Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Night Guest Service Agent
Royal Lancaster London —London
- £26,685.73 - £30,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
12d
Day & Night Guest Service Agent
Victory House - Reception —London
- £26,437 a year
- Full-time
- Guest services
- Employee assistance programme
- Referral programme
Quick apply
Night Guest Service Agent
Moxy - Reception —London
- £26,439 a year
- Full-time
- IT
- Employee assistance programme
- Referral programme
Quick apply

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Guest Services Agent

Maybourne
London

Quick apply

Job details

Full-time
3 hours ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Pay rise
Referral programme

Qualifications

Front desk
Communication skills
Hotel experience

Full job description

Job Ref: MAY2472

Branch: The Berkeley

Location: The Berkeley Hotel, London (South West)

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days / 2 off

Hours per week: 40

Posted date: 02/07/2026

Closing date: 02/08/2026

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar Terrace, and The Berkeley Café.

As a Guest Services Agent you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience at The Berkeley.

Main responsibilities of the role include but are not limited to:

Provide a welcoming and accommodating service to all guests, in compliance with departmental Standard Operating Procedures and hotel service standards.
Perform check-in and check-out duties while maintaining a professional, helpful and friendly attitude towards guests.
Actively promote the services and facilities available to guests within the hotel and maximise revenue by up-selling current promotions
Liaise with other departments to ensure good communication and support.
Monitor room allocations and process invoices upon check-out.
Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Successful candidates for the Guest Services Agent will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

The ideal candidate will also demonstrate the ability to work under pressure, a professional and welcoming personality and excellent communication skills. Knowledge of Opera PMS is a plus.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience as Receptionist and will have worked in a similar role within a luxury hotel environment.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

Excellent salary package.
Family Friendly company policies including enhanced Maternity and Paternity Pay.
Holiday allowance increase after 3 and 5 years of service.
Travel Season Ticket Loans.
Pension Scheme*.
Salary Sacrifice.
Holiday Trading.
Retail Discount.

Health and Wellbeing Support

Subsidised monthly Podiatrist and Masseuse treatments.
Flu vaccination vouchers*.
Eye test vouchers and contributions towards glasses*.
A dedicated team of Mental Health First Aiders 24-hour colleague assistance helpline.
On and off-site Occupational Health Service.
Death in Service salary contribution.
Various wellbeing activities focused on mental and physical health.
A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
Cycle to Work.
Wellbeing Social Champions.
Volunteering opportunities.

Recognition and Career Development

Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
Instant colleague recognition and award programme with generous prizes.
Colleague of the month nominations with generous prizes.
Additional paid day off to celebrate your Birthday.
Internal transfer and promotion opportunities.
In-house training and development team with a strong focus on career progression and personal growth.
Long service awards.

Memorable experiences

Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
50% Food and Beverage discount* across the Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
Wedding and Baby gifts.
Retirement functions.

Terms and conditions apply to all benefits.

Eligibility:

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.

Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it’s a spell that’s hard to break.

Quick apply

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guest service agent jobs in balham, eng

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