Full time Work, Jobs in Beeston, Eng (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
14d
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Warehouse Assistant
Drapes UK Ltd, Long Eaton —Nottingham
- £12.71 an hour
- Full-time
- Forklift
- Warehouse experience
Quick apply
10h
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Appointment Booker (Operations advisor)
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Customer service
- English
- Typing
- Free parking
- Annual leave
Quick apply
3d
Sales & Customer Service Executive - Full Time
Eurolink Ltd t/a Finest Foods —Nottingham
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
9d
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
9d
Laboratory Reception Assistant
Source Bioscience —Nottingham
- £25,000 a year
- Full-time
- Administrative experience
- Typing
- Employee assistance programme
Quick apply
Trainee Plate Maker
Ken Wilkins Print Ltd —Colwick
- Full-time
- Heavy lifting
- Assembly
- Power tools
Quick apply
Allocations and Capacity Administrator
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Junior Sales Assosiate
The Alpha Generation —Nottingham
- £350 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Referral programme
Quick apply
11d
Sales Assistant
Seven Worldwide Ltd —Nottingham
- £25,420.00 - £27,971.83 a year
- Full-time
- English
- Organisational skills
- IT
- Referral programme
Quick apply
Sales Assistant
AEI Prospects Limited —Nottingham
- From £650 a week
- Full-time
- Customer service
- Referral programme
Quick apply
Property Administrator
Merritt Estates —Beeston
- From £27,000 a year
- Weekend availability
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
9d
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
14d
Promotions Assistant | Weekly Pay Nottingham
Wave Consultancy Ltd —Nottingham
- £27,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Transport Solutions Assistant
Nottinghamshire County Council —Nottingham
- Full-time
- Computer literacy
- Analysis skills
Chiropractic Assistant/ Receptionist
Radcliffe Chiropractic Clinic —Nottingham
- From £14 an hour
- Full-time
- Inventory control
- Computer literacy
- Organisational skills
Quick apply
2d
Subject Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- School
- Annual leave
- Employee discount
9d
Hospitality Team Member
PEAK MARKETING LIMITED —Nottingham
- £25,420.00 - £27,172.48 a year
- Weekend availability
- Serving
- Organisational skills
- Cleaning
Quick apply
6d

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Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in beeston, eng

Complaints & Information Support Officer

Trainee Sales Assistant

Warehouse Assistant

Accreditation Officer (Fixed term maternity cover)

Appointment Booker (Operations advisor)

Sales & Customer Service Executive - Full Time

Wellbeing Centre Reception and Administrator

Laboratory Reception Assistant

Trainee Plate Maker

Allocations and Capacity Administrator

Junior Sales Assosiate

Sales Assistant

Sales Assistant

Property Administrator

Event Sales Assistant

Promotions Assistant | Weekly Pay Nottingham

Transport Solutions Assistant

Chiropractic Assistant/ Receptionist

Subject Administrator

Hospitality Team Member

I want to receive the latest job alerts for full time in beeston, eng

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