Service manager Work, Jobs in Birch Vale, Dby (with Salaries)

Residential Customer Service Advisor
Manchester Metropolitan University —Manchester
- £24,685 - £25,804 a year
- Weekend availability
- Front desk
- Life insurance
12d
Assistant Manager - Conference & Banqueting
Shrigley Hall Hotel and Spa —Macclesfield
- £29,000 a year
- Part-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
ACCOMMODATION MANAGER
Crossroads Derbyshire —Glossop
- £38,510 a year
- Full-time
- Team management
- In-person
- Negotiation
Quick apply
12d
General Manager
The Little Mill at Rowath Ltd —New Mills
- From £13.50 an hour
- Full-time
- Bar
- Customer service
- Recruiting
- Free parking
- Employee discount
Quick apply
Assistant Club Manager - Pure Padel Stockport
Pure Padel Clubs Limited —Macclesfield
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
13h
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
7d
Tesco Travel Money Advisor
Travelex —Glossop
- £13.50 an hour
- Overtime
- Employee discount
Television Licence Field Officer
Capita —Sheffield
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
13d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £58,555 - £63,482 a year
- Full-time
- Communication skills
- Sick pay
11d
Regional Private Hire Licensing Administrator
Otto Car Ltd —Manchester
- £14,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Training & development
- Communication skills
- Flexitime
- Work from home
Quick apply
6d
Executive Assistant (Chief Digital Officer)
Lloyds Banking Group —Manchester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Communication skills
2d
Sales Negotiator
Ryder & Dutton —Glossop
- Up to £28,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
13h
Head of Inclusion - Calderdale College
Calderdale Council —Halifax
- £55,974 - £57,655 a year
- Full-time
- Team management
Service Manager
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Team management
Event Manager
Marick Communications Ltd —Salford
- £32,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
- Free parking
- Work from home
Quick apply
13d
Service Delivery Manager
Industrial Site Maintenance —Macclesfield
- £32,500 a year
- Full-time
- Customer service
- Team management
- Training & development
- Free parking
- Life insurance
Quick apply
13d
Purchasing Manager - Huddersfield – up to £65,000 | Company Vehicle | Fantastic Benefits
Myers Group —Huddersfield
- Up to £65,000 a year
- Full-time
- Conflict management
- In-person
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
7d
Project Officers
Archaeological Research Services —Bakewell
- £33,852 - £38,800 a year
- Annual leave
Service Manager
J M REFRIGERATION LIMITED —Bolton
- £33,000 - £53,000 a year
- Full-time
- Analysis skills
- Team management
- Computer skills
- Free parking
- Employee discount
Quick apply

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Residential Customer Service Advisor

Manchester Metropolitan University -
Manchester

Apply Now

Job details

Permanent | Full-time
£24,685 - £25,804 a year
12 days ago

Benefits

Company pension
Life insurance

Qualifications

Safety inspections
Health and safety inspection
Front desk
Safety compliance inspections

Full job description

This is an exciting opportunity to join the friendly and hardworking Residential Services team at Manchester Met within the Commercial Services department (Accommodation, Catering, and Conferences) on their journey to become the best Facilities department in the sector and support the University's ambitions of becoming the best modern University in the UK.

About the role:

Our Residential Customer Service Advisor (CSA) team, provide a warm and professional service to residents, contractors, staff, and other visitors to the receptions we operate from within our Halls of Residence. The role of the CSA is varied, duties you will undertake will include (but are not limited to):

processing post and packages delivered for our residents
responding to email requests
taking telephone calls
serving customers at our front desks.
In addition you'll get out and about; delivering small items of post to the halls
helping residents who have locked themselves out
checking on maintenance issues
undertaking inspections
quality checking work, and much more.
The work the Residential Services Team collectively undertake is both planned and reactive, meaning any two days are rarely the same.

The post holder will work flexibly as part of the Residential Team assisting and undertaking various accommodation and health and safety related inspections required within our Halls of Residence, in compliance with the UUK code, MMU procedures and practices, and Health & Safety Regulations. The post holder will help deliver a high quality customer focused service, supporting other functions within the Residential Services department as required.

Outside of term time, we work much more operationally over the busy summer months serving conferencing delegates, summer stay students, and other guests who occupy our accommodation over the summer months, in addition to pulling together to work methodically and efficiently to prepare our halls for the next intake of student residents. A busy and fairly physical period of work, that enables us to create a great first impression for new residents and to ensure their tenancies get off to the best start possible.

About the candidate:

We are looking for an enthusiastic, personable, and motivated Customer Service Advisor to work as part of the team delivering a customer focused service and developing good working relations with our student residents and other reception visitors.

You will work as part of a team of 5 CSA's on a rotating shift pattern covering the following shifts:

Early Shift: Monday – Friday 8:00am – 3:30pm

Mid Shift: Monday – Friday 10:30am – 6.00pm

Late Shift: Monday – Friday 2:30pm – 10:00pm

There is also the requirement to work 1 in typically every 4 Saturdays for which a TOIL day is awarded back for each shift worked. Saturday shifts are from 8:30am - 4:00pm

Due to the shift pattern, this role attracts a Shift Allowance of £2879.52

The role requires you to be flexible in your approach on a day to day basis, in order to deal with all operational requirements while supporting the team, as well as working across operational boundaries as reasonably requested. There may be the requirement to work different or extended hours, on a different shift pattern or evenings and weekends with adequate notice in line with University policy. Such work is typically limited to peak periods.

Interested?

If you share our ambitions and want to be a member of the team make your application through our online portal!

Upload your CV and include a covering letter outlining why you want to work for us, telling us how your experience meets the requirements set out on our job description.
Please note that any applications submitted without a covering letter with be considered incomplete, and will result in applications being discounted from the shortlisting process.
We intend to hold the assessment in the w/c 21 September, in person at Archway Hall. This will include a 15 minute written test, followed by a 45 minute competency-based interview.
For informal enquiries, please contact Alex Hesketh (Residential Reception Manager) on [email protected]

Further Information

Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from local and international communities, inclduing those from Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy.

This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.

Details

Location:

Manchester Birley Campus
Faculty / Function:

Estates, Facilities and Campus Development
Salary:

Grade 3 (£24,685 to £25,804)
Closing Date:

31 August 2026
Contract Type:

Permanent
Contracted Hours per week:

35

Benefits

25 days leave + Christmas closure + Bank holidays (Extra 5 days after 5 years of service)

Travel loan

Wellbeing platform

Life insurance

Access to Campus Facilities

Enhanced parental leave

High-quality guaranteed pension

Meet the recruiter

Charlotte Vis-Nathan

[email protected]

Apply Now

Refine Your Search

service manager jobs in birch vale, dby

Residential Customer Service Advisor

Assistant Manager - Conference & Banqueting

ACCOMMODATION MANAGER

General Manager

Assistant Club Manager - Pure Padel Stockport

Telesales & Sales Order Processor

Operations Manager

Tesco Travel Money Advisor

Television Licence Field Officer

Jigsaw Homes Group Limited

Regional Private Hire Licensing Administrator

Executive Assistant (Chief Digital Officer)

Sales Negotiator

Head of Inclusion - Calderdale College

Service Manager

Event Manager

Service Delivery Manager

Purchasing Manager - Huddersfield – up to £65,000 | Company Vehicle | Fantastic Benefits

Project Officers

Service Manager

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