Broker Work, Jobs in Birkenhead, Msy (with Salaries)

In bound - Insurance Customer Service Adviser
Aequitas Automotive Limited —Birkenhead
- £26,500.00 - £39,699.51 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
2d
Insurance Sales Agent (Hybrid)
Insurd Limited —Flint
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Free parking
- Store discount
Quick apply
Sales Progressor / Conveyancing Assistant
Atlas Estate Agents —Liverpool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Conflict management
- In-person
- Free parking
- Store discount
Quick apply
Business Development Executive
Purely Energy Ltd —Warrington
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Referral programme
Quick apply
Motor Claims Handler CH3
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Mentoring
- Leadership
- Employee discount
Quick apply
Claim Handler CH1
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Data entry
- Organisational skills
Quick apply
10d
Junior QA Engineer
The Granite Group —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
13d
Litigated Motor Recoveries Claims Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Fast Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
- Employee discount
Quick apply
Credit Controller
HSB —Birkenhead
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Claim Handler CH3
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Mentoring
- Leadership
Quick apply
10d
Business Development Manager - Insurance Software
Acturis —Liverpool
- Full-time
- Remote
- CRM software
- Databases
- Business development
Quick apply
Fast Track File Handler - EL/PL
Keoghs —Liverpool
- Full-time
- Hybrid work
- Writing skills
- Computer skills
- Communication skills
- Employee discount
Quick apply
Assistant File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Paralegal Military Deafness
Keoghs —Liverpool
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
- Employee discount
Quick apply
1d
Sales Negotiator
Howell and Co Ltd —Warrington
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Administrative experience
Quick apply
8d
Contract Reviewer
Aon Corporation —Liverpool
- Contracts
- Communication skills
- Time management
Multi Track File Handler
Keoghs —Liverpool
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Analysis skills
- Employee discount
Quick apply
Customer Delivery Driver
ASDA —Rhyl
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Claim Handler CH2
Keoghs —Liverpool
- Full-time
- Hybrid work
- Microsoft Word
- Mentoring
- Data entry
Quick apply
1d

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In bound - Insurance Customer Service Adviser

Aequitas Automotive Limited
Birkenhead

Quick apply

Job details

Full-time
£26,500.00 - £39,699.51 a year
2 days ago

Benefits

Free parking
Casual dress
Additional leave
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Computer literacy
Process improvement
English
Email software
Complaint handling
Organisational skills
Computer skills
Customer interaction

Full job description

Job Opportunity

Aequitas Automotive Ltd is looking for a friendly, capable and well-organised Customer Service Adviser to join our insurance team.

You will support new and existing customers by telephone, email and online channels. This includes providing clear information about our insurance products, assisting customers with purchases and completing the administration required throughout the life of their policies.

Typical enquiries include changes of address, transferring cover to another vehicle, supplying policy documents and processing cancellations. You will also help customers understand their options and complete purchases when they contact us.

This is an inbound and not a cold-calling position. Our customers approach us directly or already have a policy with us.

You will work within an established FCA-regulated insurance broker, where accuracy, good judgement and treating customers fairly are as important as providing friendly and efficient service.

Responsibilities

Responding to customer enquiries by telephone, email and online channels.
Providing clear and accurate information about our insurance products.
Assisting customers through the online or telephone purchasing process.
Processing policy transfers, cancellations, changes of address and other amendments.
Issuing policy documents and written confirmations.
Taking payments and processing refunds where required.
Maintaining complete and accurate customer and policy records.
Identifying customers who may require additional support.
Taking ownership of routine enquiries through to completion.
Recognising complaints and referring them through the correct process.
Working in accordance with company procedures, data-protection requirements and FCA rules.
Liaising with colleagues, insurers and administrators when further investigation is required.
Contributing to the performance of the customer service team.
Helping identify practical ways to improve our service and administrative processes.

Qualifications

Previous experience in, motor trade, customer services, administration, insurance or financial services.
A confident, professional and friendly telephone manner.
Good written English and the ability to produce clear, accurate emails.
Strong attention to detail.
Good organisational skills and the ability to manage several enquiries at once.
A calm and patient approach when handling sensitive situations.
Confidence using computers, email and web-based systems.
The ability to follow established procedures while using sensible judgement.
A reliable and cooperative approach to working as part of a team.

What we offer

Basic salary of £26,500–£28,000, depending on experience.
Monthly team performance bonuses.
Realistic total annual earnings of approximately £35,000 based on current performance.
37.5-hour working week.
Monday-to-Friday office hours.
No evening or weekend working.
20 days of annual leave to choose, plus all bank holidays.
Additional paid leave on Christmas Eve and New Year’s Eve.
30 paid days off in a normal year.
Private healthcare after completion of the qualifying period.
Employer pension contribution.
Free on-site parking.
Casual dress.
Full product, systems and regulatory training.
A supportive environment within an established insurance business.
Opportunities to take on further responsibility as your knowledge and experience develop.

Pay: £26,500.00-£39,699.51 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

broker jobs in birkenhead, msy

In bound - Insurance Customer Service Adviser

Insurance Sales Agent (Hybrid)

Sales Progressor / Conveyancing Assistant

Business Development Executive

Motor Claims Handler CH3

Claim Handler CH1

Junior QA Engineer

Litigated Motor Recoveries Claims Handler

Fast Track File Handler

Credit Controller

Claim Handler CH3

Business Development Manager - Insurance Software

Fast Track File Handler - EL/PL

Assistant File Handler

Paralegal Military Deafness

Sales Negotiator

Contract Reviewer

Multi Track File Handler

Customer Delivery Driver

Claim Handler CH2

I want to receive the latest job alerts for broker in birkenhead, msy

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