Customer service representative Work, Jobs in Birkenhead, Msy (with Salaries)

Call Centre Agent
Jacobs Enforcement —Birkenhead
- £25,000 - £30,000 a year
- Overtime
- Financial services
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Customer Service Advisor
Principal Hygiene Ltd —Preston
- From £25,350 a year
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
Lawn Technician / Customer Relationship Representative
The Lawn People —Birkenhead
- £31,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
- Sick pay
Quick apply
6d
Customer Service Advisor
Delta Services (GB) Ltd —Birkenhead
- £27,500 - £28,500 a year
- Full-time
- English
- Analysis skills
- Data entry
Quick apply
Customer Service Coordinator
Uniserve (U K) Ltd —Liverpool
- Part-time
- Referral programme
Quick apply
Customer Support Advisor
Allegiant Finance Services —Warrington
- £24,023 a year
- Full-time
- Hybrid work
Quick apply
2d
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Customer Service Advisor
Worldwide Furniture —Liverpool
- £12.71 - £15.00 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Store discount
Quick apply
Customer Service Advisor
StepChange —Chester
- Up to £28,228 a year
- Full-time
- Hybrid work
- Budgeting
- In-person
Quick apply
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - BT
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- CRM software
- English
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Service Agent
ABM —Liverpool
- £12.71 an hour
- Part-time
- Communication skills
Temporary Customer Service Advisor
Eden Ecommerce —Chester
- £13.45 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
1h
Retail Customer Service Assistant
BP Retail —Wirral
- Serving
- Café
- Annual leave
- Employee assistance programme
9d
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
6d
Customer Service Representative
LATSEN TECHNOLOGY LTD —Speke
- £21,500 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- In-person
- Communication skills
- Free parking
- Flexible schedule
Quick apply
1d
One Stop - Customer Service Assistant
One Stop —Heswall
- £12.81 an hour
- Part-time
2d
Customer Service Advisor
Mozillion —Chester
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Store discount
- Employee discount
Quick apply
Customer Support Advisor
TradeHelp —Wrexham
- £22,568.00 - £26,436.80 a year
- Full-time
- Microsoft Word
- English
- In-person
- Free parking
Quick apply
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Assembly
- Power tools
- In-person
- Free parking
Quick apply

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Call Centre Agent

Jacobs Enforcement -
Birkenhead

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
3 days ago

Benefits

Casual dress
Health & wellbeing programme
Additional leave
Annual leave
Company pension
Discounted gym membership
Company events
Employee assistance programme
Bereavement leave
Life insurance
Referral programme

Qualifications

Customer service call handling
Accounts payable
Outbound debtor call management
Financial services
Outbound calling
Negotiation
Time management

Full job description

Job Title: Call Centre Agent

Location: Group Birkenhead Office – CH41 4PE

Salary: £25,000 per annum (£30,000+ OTE with performance-related bonuses)

Job Type: Permanent

Hours: Full-time. 37 hours per week.

The Role:

As a Call Centre Agent, you’ll join a dynamic, target-driven team that values energy, ambition, and a positive work environment. Your role involves handling inbound and outbound calls to engage with members of the public, negotiating payment solutions for outstanding debts either in full or by setting a suitable arrangement. With ongoing training, mentorship, and clear progression paths, we’re committed to helping you succeed and grow – with top performers earning over £60,000 OTE in succession roles!

What We’re Looking For:

Strong interpersonal and negotiation skills
Resilience and ability to handle challenging conversations
Self-motivated, with excellent time management and organisation skills
Target and results driven
Experience in a Call Centre or Sales role is desirable.
Experience of a target-driven role or negotiating finances is also desirable.

What We Offer (N.B. Permanent Staff):

Competitive salary - £25,000 basic salary per annum
Commission – Monthly uncapped performance-related bonuses with potential to earn OTE £30,000+
Flexible Working – 37 hours per week (over five days). 2 set shifts on a weekly rotation (8:00 to 16:30 or 10:30 to 19:00) with an early finish on Fridays. 1 in 4 contractual weekend shifts paid as overtime at double time – Saturday shift 9:00 – 14:00pm.
Annual Leave Allowance – Generous annual leave allowance increasing with length of service with average commission payments payable for up to 20 days per annum. No bank holiday working required plus Christmas shutdown.
Enhanced Family Leave – Generous maternity, paternity, adoption and shared parental pay to provide financial support to you and your family.
Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts. Designed to support your wellbeing and reduce out-of-pocket expenses!
Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing X2 your annual salary to give financial protection and peace of mind for your family.
Support for your Wellbeing – We offer a wide range of wellbeing, financial, and legal support through our EAP and in-house mental health first aiders.
Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future.
Extensive Training Programme – We provide our new employees with a robust training programme, along with ongoing support and development to help you grow and succeed throughout your career.

Essential Requirements:

Successful candidates will need to undergo BPSS check.

About Us:

Established since 1959, Jacobs Enforcement is a trusted leader in professional enforcement services, working collaboratively with over 185 Local Authorities across England and Wales and are the primary contractor in Wales for HMCTS. With a commitment to recovering outstanding debt ethically and effectively, we deliver exceptional results, adhering to both legal and professional standards.

Part of the ColX Group, Jacobs Enforcement is an equal opportunities and accredited Investors in People organisation. We positively encourage applications from all eligible candidates irrespective of any protected characteristic.

We are committed to supporting our team’s development while fostering a forward-thinking approach to innovation. By combining cutting-edge technology with a commitment to exceptional service, we ensure both our clients and employees thrive in a rapidly evolving industry.

Our Group Values (Accountability, Collaboration, Hospitable, Innovation, Ethical, Versatility, Excellence) are at the heart of everything we do. They guide how we build respectful and effective relationships with clients and individuals, and shape the way we support, develop, and recognise our people. This ensures a consistent, values-driven approach across every aspect of our Group.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Health & wellbeing programme
Life insurance
Referral programme

Work Location: In person

Quick apply

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