Housing officer Work, Jobs in Birmingham, Eng (with Salaries)

Housing Advice Officer (Contact-Centre Based)
Midland Heart —Birmingham
- £37,773 a year
- Full-time
- Employee discount
5d
Community Housing Officer
Walsall Housing Group —Walsall
- £36,793 - £39,539 a year
- Full-time
- IT
- Annual leave
3h
Supported Housing Officer
New leaf accommodation —Birmingham
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
Quick apply
13d
Referral and Outreach Officer
Aspect Housing Ltd —Birmingham
- £13.21 an hour
- Weekend availability
- Sales
- Business development
- Driving
- Referral programme
Quick apply
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Housing Support Officer
Pegasus Supported Housing Ltd —Birmingham
- £13 an hour
- Part-time
- Travel
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
3d
Housing Assistant
Nacro —Birmingham
- £25,776 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
7h
Administration Officer
Expectations UK —Birmingham
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Housing Support Officer
SARACEN SUPPORT SERVICES —Birmingham
- Up to £12.75 an hour
- Full-time
- Working with children
- Driving
- Organisational skills
- Free parking
- Referral programme
Quick apply
Women's Housing and Wellbeing Officer - Part Time
BASE Women's Housing —Erdington
- From £26,000 a year
- Part-time
- Team management
- Driving
- Organisational skills
- Store discount
- Flexitime
Quick apply
8d
Part-Time Administrative Support Officer
EasyForm Support —Birmingham
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Contracts Officer
Sanctuary Care —Worcester
- £33,397.00 - £35,144.20 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Part Time - Housing Officer
Livingwell supportive services Limited —Birmingham
- £25,350 a year
- Part-time
- Microsoft Office
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Housing Officer
Link Tree Housing —Birmingham
- £12.71 an hour
- Full-time
- Hybrid work
- English
- Microsoft Office
- Travel
Quick apply
Office Administrator
Expectations UK —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
Planning Officer
Bromsgrove District Council —Redditch
- £32,061 - £35,412 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Lettings Officer
Platform Housing —Birmingham
- Up to £31,905 a year
- Remote
- Customer service
- Annual leave
- Employee assistance programme
7d
Programme Support Officer - Part-time
Hays-Hiredonline —Birmingham
- Temporary
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Housing Support Officer
Second City Housing Ltd —Birmingham
- From £24,784.50 a year
- Full-time
- In-person
- Negotiation
- Referral programme
Quick apply
13h

I want to receive the latest job alerts for housing officer in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Housing Advice Officer (Contact-Centre Based)

Midland Heart -
Birmingham

Apply Now

Job details

Permanent | Full-time
£37,773 a year
5 days ago

Benefits

Company pension
Employee discount

Full job description

Do you have experience of delivering Tenancy and Housing Management services? Are you looking for an alternative to working out in the field, but still want a role that offers frontline contact with customers? Then look no further!

We have a fantastic opportunity to join us as a Housing Advice Officer, based full-time in our customer Hub. This is a great chance for people to showcase their skills and knowledge in Tenancy Services, particularly around ASB and Safeguarding.

As a Housing Officer, you'll provide an effective and efficient telephony-based advisory service to our tenants who contact us with complex Housing, Estates and Antisocial Behaviour related queries. You'll strive to get to the central issue of a problem, then act to resolve it, working collaboratively with other colleagues across the organisation where needed. At times, the nature of the contact from our tenants will be emotive and challenging, so we're looking for individuals who are resilient and able to bounce back.

This is an office-based role, working 35 hours per week - Monday to Friday, between the hours of 8am and 6.00pm on a variable shift pattern: 08.00-16.00, 09.00-17.00 and 10.00-18.00. To be considered for this role, you must be able to work any of the shifts.

Our Ideal Candidate:
Previous experience of dealing with a variety of Housing Management and Tenancy matters within Housing, particularly Antisocial Behaviour and Safeguarding.

Previous experience of working with customers from diverse and wide-ranging socio-economic backgrounds.

Experience of handling a high volume of customer calls within a contact-centre envrionment in a calm, confident and efficient manner.

Achieved or willing to work towards a Level 3 Housing qualification.

Please note - we require a Cover Letter to be uploaded in order to consider your application for this role.

What's on offer? We have a whole host of benefits which can be taken advantage of by our employees - these include access to healthcare benefits such as Medicash, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping! To find out more, please click here.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Interested? For a full Role Profile, please scroll down below. Applying is easy - simply click ‘apply', submit an up to date copy of your CV clearly showing us how you meet the criteria set out in the advert. Please note, assessments for this role are scheduled for the 10th July & 17th July provisionally.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Apply Now

Refine Your Search

housing officer jobs in birmingham, eng

Housing Advice Officer (Contact-Centre Based)

Community Housing Officer

Supported Housing Officer

Referral and Outreach Officer

Probation Service Officer - Birmingham

Housing Support Officer

Housing Assistant

Administration Officer

Housing Officer

Housing Support Officer

Women's Housing and Wellbeing Officer - Part Time

Part-Time Administrative Support Officer

Contracts Officer

Part Time - Housing Officer

Housing Officer

Office Administrator

Planning Officer

Lettings Officer

Programme Support Officer - Part-time

Housing Support Officer

I want to receive the latest job alerts for housing officer in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected