Property management Work, Jobs in Birmingham, Eng (with Salaries)

Resident Ambassador
Moda Living —Birmingham
- £27,000 - £27,040 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
2d
Viewing Agent
Global Lettings and Management Ltd —Birmingham
- £12 - £15 an hour
- Part-time
- Remote
- Administrative experience
- Travel
- Organisational skills
- Flexitime
- Flexible schedule
Quick apply
7d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee discount
- Life insurance
Property Inspector
Midland Letting and Sales Ltd —Birmingham
- From £13 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Property & Relationship Manager
Brindley Capital Group —Birmingham
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
Lettings Negotiator
Harbox Cox —Birmingham
- £28,000 - £34,000 a year
- Seasonal
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Flexitime
Quick apply
Customer Service Associate R0197274 Broad Street Birmingham, United Kingdom Full time
Greystar —Birmingham
- Full-time
- Microsoft Outlook
- Sales
- English
Administrative Assistant
Vanguard Supported Housing CIC —Birmingham
- From £12.71 an hour
- Full-time
- Administrative experience
- Data entry
- In-person
- Free parking
Quick apply
1d
Trainee Estate Agent
John Miller Estate Agents —West Bromwich
- From £12.71 an hour
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply
Trainee Property Manager
Lex Allan Block Management —Stourbridge
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
14d
Property Management Surveyor - Associate
Savills —Birmingham
- Full-time
- Annual leave
Residence Co-ordinator
Now Student Living —Birmingham
- £26,364 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
8d
Leasing Associate (12 month FTC) R0198858 Broad Street Birmingham, United Kingdom Full time
Greystar —Birmingham
- Full-time
- Hospitality
- Microsoft Outlook
- English
3d
Property Administrator
Foxtons —Worcester
- £26,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
6d
Property Management Coordinator – Residential Lettings
Square Property Management —Birmingham
- £30,000 - £32,000 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
Quick apply
6d
Facilities Manager
Centrick —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Organisational skills
- Negotiation
- Sick pay
Quick apply
Fixed-Term Grounds Maintenance Operative
PFM Group —Birmingham
- £28,000 a year
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
Quick apply
Patrol Officer – Void Property Inspector (VPI)
K4 Companies —Coventry
- £18 - £20 an hour
- In-person
Quick apply
Property & Lettings Administrator
Complete Property Services (Midlands) Ltd —Cradley Heath
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
Facilities Manager - Birmingham City Centre
Bruntwood —Birmingham
- £35,000 - £45,000 a year
- Full-time
- Annual leave

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property management jobs near birmingham, eng

Resident Ambassador

Moda Living -
Birmingham

Quick apply

Job details

Permanent | Full-time
£27,000 - £27,040 a year
2 days ago

Benefits

Free parking
Cycle to work scheme
On-site gym
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Microsoft Word
Access control systems
Hospitality
Microsoft Outlook
Client engagement
Computer literacy
CCTV
Internal department liaison
Complaint handling
Tenant engagement
Social media platforms
Analysis skills
Decision making
Client services
CCTV monitoring
Relationship management
Front desk
Waste management
Residential lettings
Customer interaction
Residential security
Communication skills
Marketing
Property management
Analytics

Full job description

JOB SUMMARY

Moda is creating the UK’s leading lifestyle experience brand by delivering and operating next generation

neighbourhoods to live, work and play. We have a clear objective of pioneering positive change to the

UK rental market and creating healthy, connected, well - being communities .

You must have demonstrable experience in a similar role (hospitality or private rental sector preferred).

You and the team will work together to achieve your goals and to deliver at every level for our residents.

Service is at the heart of what we do, and you must be willing to go the extra mile.

WHO WE ARE

Moda is on a mission to redefine renting – creating vibrant neighborhoods built around wellbeing, service and community.

Our purpose is simple: to provide exceptional living experiences.

We live by our values:

Community Foster vibrant, engaged communities that enable team, residents and partners to thrive.

Excellence Taking ownership of our commitment to quality across the group and investing in the team delivering this.

Integrity Committed to sustainable and ethical practice and integrity, as an employer and as individual team

members.

Innovation Encourage creativity and entrepreneurial thinking to set new standards in living experiences.

JOB RESPONSIBILITIES

Key Area Tasks

Main responsibilities

Deliver first class customer service and resident engagement
Consistently deliver the Moda service standard to residents and all visitors to the

Building

Reply to resident queries and meet all response times
Provide informed and accurate information to resident’s either face to face or via

the telephone

To be the first point of contact for enquiry receipt & initial acknowledgement.

Then carry out enquiry progression/follow up

To take leasing enquiries/viewings, gathering the necessary information to

Support leasing

Parcel management (taking, issuing parcels, and managing app notifications)
Promote resident events and engagement strategies e.g. surveys
Ensure all amenity and FOH areas are presentable for residents and visitors
Manage amenity bookings, set up, and requests
Communicate in line with brand values
Visitor Management strategy
Establish and maintain relationships with the residents to best understand their

Needs

Following and utilising the complaints procedure
Residents move out - re/de programming of fobs, collection of post box key etc.
Emergency or incident escalation
Reporting any identified H&S matters to management
Supporting waste management
Complete daily handovers and Touchright reports
Health & Safety - observe compliance

Experience

Maintain a key record for front desk sign out
Access control programming
Fire Marshall or evacuation management support
Signing suppliers/contractors/third party visitors in and out of front of house
Ensuring the security of the building at all times
Report any maintenance issues identified in the building/apartments/common

Parts

Where required, keep residents updated on all maintenance items reported
Liaison with FM teams
Support marketing and lease up including viewings if required
Be aware of amenity T&C's
Assist with the organization of on-site events
Push and promote events via The My Moda App and on social media
Good knowledge of local attractions and destinations
Ad hoc administrative tasks
CCTV monitoring

Experience

Previous experience in residential property
Excellent customer relations skills, a sense of humour and plenty of energy and

Enthusiasm

Must be pro-active and able to use initiative to enhance the reputation of the

Building

Professional presentation, confident and outgoing in nature
Well organised, ability to problem solve and works under pressure with great

Decision-making skills

Able to demonstrate an organised and professional approach and ability to

Priorities

Previous handling of sensitive information and compliance with GDPR

Knowledge, Attitude, Skills

Excellent analytical skills
Excellent interpersonal skills
Proactive and dynamic, taking ownership of all of core duties.
Strong verbal and written communication skills.
Accuracy and attention to detail.
Experience of working to targets
A great team player who takes ownership and responsibility
A logical thinker who can spot errors and resolve issues
Acts with integrity and professionalism
Flexible working hours
Excellent communication skills displaying sensitivities to and understanding of

residents’ need

Well-groomed and of smart appearance
Flexibility and adaptability
Good level of computer literacy using Microsoft Word, Excel and Outlook
Innovative and pro-active
Ability to handle multiple tasks
With training, able to use other systems and software packages
Flexible and cooperative at all times
Understanding the importance of achieving deadlines and ensuring quality output
Use initiative and take responsibility for providing solutions
To ensure confidentiality and security of all business, client and customer

Documentation/ information

Problem solving and well organised
Ability to work well under pressure

Health & Safety

Moda expects all staff to maintain a positive attitude to health and safety in carrying out all responsibilities and to

cooperate with businesses Health & Safety Policy and Health & Safety Manual.

Corporate Social/Environmental Responsibility

Ethical social and environmental standards within the workplace are essential to ensure that we satisfy the business

objectives in a fair and reasonable manner. To constantly improve our reputation in the marketplace, there is an

expectation that you will take your responsibilities both internally and externally.

Equal Opportunities

Moda is committed to providing a non-discriminatory and harassment-free working environment for all its employees.

All staff are expected to have due regard for those policies when carrying out their duties

Pay: £27,000.00-£27,040.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

property management jobs in birmingham, eng

Resident Ambassador

Viewing Agent

Administrator - Property & Facilities

Property Inspector

Property & Relationship Manager

Lettings Negotiator

Customer Service Associate R0197274 Broad Street Birmingham, United Kingdom Full time

Administrative Assistant

Trainee Estate Agent

Trainee Property Manager

Property Management Surveyor - Associate

Residence Co-ordinator

Leasing Associate (12 month FTC) R0198858 Broad Street Birmingham, United Kingdom Full time

Property Administrator

Property Management Coordinator – Residential Lettings

Facilities Manager

Fixed-Term Grounds Maintenance Operative

Patrol Officer – Void Property Inspector (VPI)

Property & Lettings Administrator

Facilities Manager - Birmingham City Centre

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