Support planner Work, Jobs in Birmingham, Eng (with Salaries)

Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Paraplanner / Trainee Paraplanner / Administrator
Capelin Financial Management Limited —Solihull
- £24,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Life insurance
Quick apply
PART-TIME LOGISTICS PLANNER / TRANSPORT PLANNER
Frex Logistics —Birmingham
- From £12.71 an hour
- Part-time
- Management
- Customer service
- Computer literacy
- Free parking
Quick apply
1d
Supply and Logisitics Coordinator
Vax Ltd —Droitwich
- £26,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Work from home
Quick apply
4d
Event Planner
Hilton —Birmingham
- £28,922.40 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
11d
SENIOR TRAFFIC PLANNER – NATIONAL HUB, TIPTON
Clarke Transport —Oldbury
- £41,208 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Store discount
Quick apply
1d
Transport Planner
Tom White Waste Ltd. —Coventry
- £40,000 a year
- Full-time
- Microsoft Word
- Management
- Customer service
- Free parking
Quick apply
Supply Chain Planner
Poundland —Walsall
- £30,000 - £38,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Planner
GreenSquareAccord —Birmingham
- £27,000 - £30,800 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Telephone Business Development Manager
West Brom —West Bromwich
- £27,500 - £32,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Analysis skills
- Employee discount
1d
Planner
McDermott Building & Civil Eng Ltd —Coleshill
- Full-time
- Civil engineering
- Contracts
- Construction experience
Quick apply
Clerk to Governors
Ark Schools —Birmingham
- £14,678 - £16,054 a year
- Monday to Friday
- Microsoft Outlook
- Travel
- Recruiting
- Annual leave
- Flexitime
4d
Wealth Management Administrator
RGH‑Global Limited —Birmingham
- £25,000 - £30,000 a year
- Financial services
- Communication skills
Transport Planner / Assistant Transport Planner - Freight & Logistics
WSP —Birmingham
- Part-time
- Hybrid work
- Analysis skills
- In-person
- Business
- Flexitime
- Work from home
Planner - Administrator
2 Sisters Food Group —West Bromwich
- £15.78 an hour
- Weekend availability
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Planning Team Leader
GreenSquareAccord —Birmingham
- £33,400 - £37,662 a year
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
9d
Front of House Manager
Sutton Coldfield Golf Club —Sutton Coldfield
- £29,000 - £32,240 a year
- Full-time
- Bar
- Management
- Continuous improvement
Quick apply
5d
Transport Planner - Pickup Truck and Trailer.
EC Logistics —Stourbridge
- £29,000 - £31,000 a year
- Full-time
- Management
- Computer literacy
- Computer skills
Quick apply
12d
Demand Planner
Beiersdorf —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Quality Assurance Administrator
Voyage Care —Lichfield
- £27,860 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience

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Planner Coordinator

BCA Logistics -
Birmingham

Quick apply

Job details

Permanent
£29,742.37 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Transport schedule optimization
Computer literacy
Delivery scheduling
Logistics
Internal department liaison
Microsoft Office Suite
Complaint handling
Data entry
Transport experience
Transport scheduling
Communication skills
Time management

Full job description

About The Role

Vehicle Movement Planner & Coordinator

Birmingham, Solihull Parkway

4 on 4 off rotating shift - 8am - 7pm

£29742.37 per annum

Main Function of the Job

This varied role is responsible for the planning and coordination of vehicle movements for our fleet of specialist drivers, who collect and deliver vehicles under the We Buy Any Car brand.

You will act as the first point of contact for our fleet of employed and self-employed drivers, providing support and guidance to ensure efficient and professional vehicle collections and deliveries.

Working within a small, friendly, and fast-paced team dedicated solely to the WeBuyAnyCar operation within BCA Logistics, you will build excellent rapport with our field-based remote workforce and enjoy the camaraderie of a lively office environment.

This position is ideal for someone who thrives in a busy office, enjoys problem-solving, and is keen to progress their career in the automotive industry.

Key Responsibilities

Plan, allocate, and manage vehicle movements, ensuring customer Service Level Agreements (SLAs) are met.
Support and guide drivers in delivering first-class customer service.
Monitor vehicle availability and make amendments as required to maintain accuracy of job details.
Input and update movement data received via email, electronic imports, or verbally.
Proactively prioritise workloads and respond promptly to real-time events such as traffic delays, breakdowns, or last-minute requests.
Answer incoming calls promptly and professionally, assisting drivers with any queries or job confirmations.
Liaise with Service Delivery and Administration teams to resolve customer and driver queries, including pay-related issues.
Ensure all work is planned in line with customer requirements, including time windows, EPOD expectations, and site access constraints.
Coordinate additional driver resources when needed to meet operational demand.
Re-plan movements in cases of aborts, failures, or breakdowns.
Report any issues, delays, or driver concerns to the Team Leader or Operations Manager.
Maintain accurate records and systems to support operational efficiency.
Resolve complaints and take corrective action to prevent recurrence, in compliance with departmental ISO 9002 guidelines.
Provide day-to-day administrative support to Team Leaders and Operations Managers.
Take responsibility for your own health and safety and that of colleagues at all times.
Undertake any other reasonable duties as required.

Skills and Experience Required

Right to work in the UK.
Friendly, polite, and professional manner.
Strong communication and interpersonal skills.
A positive ‘can-do’ attitude and proactive approach.
Excellent attention to detail and accuracy in data entry.
Ability to remain calm and organised under pressure in a busy office environment.
Strong time management and prioritisation skills.
Competent IT skills, particularly with Microsoft Office and in-house systems.
Experience within transport, logistics, or automotive operations is desirable but not essential.

Why Join Us?

You’ll be part of a dynamic and supportive team where your contribution makes a real difference. We offer the opportunity to develop your career within BCA Logistics, the UK’s leading vehicle collection and delivery company, and gain valuable experience in a fast-moving, customer-focused environment.

Quick apply

Refine Your Search

support planner jobs in birmingham, eng

Planner Coordinator

Paraplanner / Trainee Paraplanner / Administrator

PART-TIME LOGISTICS PLANNER / TRANSPORT PLANNER

Supply and Logisitics Coordinator

Event Planner

SENIOR TRAFFIC PLANNER – NATIONAL HUB, TIPTON

Transport Planner

Supply Chain Planner

Planner

Telephone Business Development Manager

Planner

Clerk to Governors

Wealth Management Administrator

Transport Planner / Assistant Transport Planner - Freight & Logistics

Planner - Administrator

Planning Team Leader

Front of House Manager

Transport Planner - Pickup Truck and Trailer.

Demand Planner

Quality Assurance Administrator

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