Sales advisor Work, Jobs in Birmingham B12 (with Salaries)

Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £27,000 - £37,400 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
1d
Venue Energy Sales Advisor
ELITE Field Marketing —Birmingham
- £22,750 - £55,000 a year
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
- Referral programme
Quick apply
Luxury Showroom Sales Advisor
Quorn Stone —Birmingham
- £26,000 - £28,000 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Paid training
Insurance Advisor
Norton Insurance Brokers Ltd —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
3d
Sales Advisor for Luxury Brand
The Sleep Co —Dudley
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Customer service
Quick apply
1d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Advisor - Solihull
Tesla —Solihull
- Sales
- Maintenance
- English
Customer Sales Advisor (Full-Time, Retail) - Immediate Start Available
Peter Posh Formal Suit Hire —Sutton Coldfield
- £18,000 - £30,000 a year
- Full-time
- Bilingual
- Sales
- Merchandising
- Free parking
Quick apply
6d
Sales advisor
airtools and compressor services 2000 LTD —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
10d
Customer Service Advisor
Limegreen Marketing —Birmingham
- From £26,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Store discount
Quick apply
3d
Trainee Mortgage Advisor
Power Mortgages Ltd —Birmingham
- £25,000 - £50,000 a year
- Full-time
- Basic maths
- No experience needed
- Travel
Quick apply
Parts Advisor | Competitive Pay & Bonuses
Motor Parts Direct —Birmingham
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
7d
Toyota Service Advisor
Steven Eagell Limited —Solihull
- From £25,000 a year
- Sales
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
10d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Birmingham
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Advisor
The Perfume Shop —Leamington Spa
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
Sales Advisor
Powerlink Electrical and Wholesalers Ltd —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
Quick apply
Insurance Advisor
Gallagher —Brierley Hill
- £30,000 - £32,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales - Sales Advisor - UK
New Look —Worcester
- Part-time
- Microsoft Word
13d

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Customer Service Advisor

Etech Mobility UK Ltd
Birmingham

Quick apply

Job details

Full-time
£27,000 - £37,400 a year
1 day ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Live chat
Sales
Customer service
English
Data entry
Phone etiquette

Full job description

Etech Mobility, Birmingham (HQ)

Location: Birmingham, B8 1AU

£27,000–£30,000 base (by tier) on 40-hour patterns, pro-rata for the 48-hour pattern | + annual performance bonus (up to 10%) | Full-time, 9:00am–5:30pm | Possible patterns: Monday–Friday, 5-day rota Monday–Saturday, or Monday–Saturday (6 days)

About Etech Mobility

Etech Mobility is a UK mobility brand specialising in lightweight foldable electric wheelchairs. We sell primarily online, supported by showrooms in Birmingham and Glasgow, with additional locations planned. Our mission: making mobility affordable and empowering for everyone.

Online is our primary channel: most customers find us, research us and decide on us online. This role sits at the heart of that channel.

The role

You'll be a Customer Service Advisor at our Birmingham HQ, handling our online customer base across phone, email and chat. The work is genuinely 50/50: half is sales enquiries (helping new customers understand what they need and what to buy), half is post-sale support (resolving issues, returns, fault reports, warranty queries). Both flow through the same desk so customers get one point of contact, before and after the order.

Handle inbound phone, email and chat enquiries from prospective and existing customers
Discover what a buyer actually needs and guide them to the right product: chair, scooter or accessory
Convert enquiries into orders: specification, pricing, delivery and follow-up
Resolve post-sale issues: delivery problems, fault reports, returns, warranty queries
Coordinate with the workshop and warehouse on technical and dispatch escalations
Log every interaction in the CRM and helpdesk so the next contact has context
Follow up on warm leads who haven't yet bought, and check in on customers who recently did

You report to the Customer Service Manager.

Working pattern

Birmingham HQ-based, 9:00am to 5:30pm with a 30-minute unpaid break each day. Possible patterns, agreed before you start and consistent week to week:

Monday to Friday (5 days, 40 hours/week)
5-day rota across Monday to Saturday with one weekday off (40 hours/week)
Monday to Saturday (6 days, 48 hours/week, base pro-rated up by 20%)

Sunday is always off. Predictable schedule, life outside work.

What we're looking for

Calm, composed and empathetic by nature: our customers are often older, often anxious, and frequently making an emotional purchase
Comfortable with hard conversations: winning back frustrated customers, advising alternatives that reduce returns, taking a complaint and turning it around
Strong listener and discoverer: sales conversion in our niche comes from understanding the customer's needs in genuine conversation, not from sales technique
Customer-facing experience: phone, email or chat support, online retail, or any consumer-facing role where the conversation does the work
Good written English: half the day is email and chat
Comfortable with digital tools: phone systems, helpdesk / CRM, Shopify admin
Mobility or medical sector experience is a plus, not a requirement. We train product knowledge.

Compensation

On 40-hour patterns (Mon–Fri or Mon–Sat 5-day rota):

£27,000 starting base (Tier A), rising to £28,500 (Tier B) and £30,000 (Tier C) with tenure and proven performance
Realistic OTE at target: £29,700 (Tier A) rising to £33,000 (Tier C)

On the 48-hour pattern (Mon–Sat 6 days), base is pro-rated up by 20%:

£32,400 starting base (Tier A), £34,200 (Tier B), £36,000 (Tier C)
Realistic OTE at target: £35,640 (Tier A) rising to £39,600 (Tier C)

Applies to all patterns:

Annual performance bonus, up to 10% of base, awarded at your year-end review
28 days paid annual leave, pension auto-enrolment
Paid monthly via PAYE; bonus paid following the annual review

Career progression

Path: Customer Service Advisor → Senior Customer Service Advisor → Customer Service Manager. Senior Advisors sit at £31,000–£34,000 base by tier (OTE up to around £37,400 at Tier C); CS Manager band £35,000–£40,000 (OTE up to around £44,000). Progression is based on demonstrated performance across both sales and support sides.

Probation

Standard 3-month probation.

How to apply

Send your CV and a short cover note (one paragraph on why this role, why Etech Mobility) to [email protected]. Or apply via the LinkedIn / Indeed listing.

HQ address: Unit 9 Network Park Industrial Estate, Duddeston Mill Road, Birmingham, B8 1AU

We're hiring fast. We aim to move from application to offer within 2-3 weeks. The process is light: a CV review, a video call, and references if we proceed.

Pay: £27,000.00-£37,400.00 per year

Benefits:

On-site parking

Experience:

Inbound call: 3 years (required)
Sales: 1 year (required)
Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

sales advisor jobs in birmingham b12

Customer Service Advisor

Venue Energy Sales Advisor

Luxury Showroom Sales Advisor

Insurance Advisor

Sales Advisor for Luxury Brand

Retail Sales Advisor - Coventry

Sales Advisor - Solihull

Customer Sales Advisor (Full-Time, Retail) - Immediate Start Available

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Customer Service Advisor

Trainee Mortgage Advisor

Parts Advisor | Competitive Pay & Bonuses

Technical Support Advisor

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Customer Service Advisor

JUNIOR SALES ADVISOR

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Sales Advisor

Insurance Advisor

Sales - Sales Advisor - UK

I want to receive the latest job alerts for sales advisor in birmingham b12

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