Front office manager Work, Jobs in Blackburn, Lan (with Salaries)

Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
4h
Front Office Manager
Delta Hotels by Marriott Preston —Preston
- Up to £36,000 a year
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Front Office Manager
Malmaison —Manchester
- £32,760 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
F&B Manager
Locke —Manchester
- £40,000 - £43,000 a year
- Weekend availability
- Hospitality
- Continuous improvement
- IT
Quick apply
Bench General Manager
Five Guys UK —Manchester
- From £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Office Supervisor
Hill Dickinson LLP —Manchester
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
5d
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Employee assistance programme
6d
Hire Desk Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
5d
Assistant Manager
Five Guys UK —Manchester
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Assistant Manager - Monday-Friday
CH&CO —Manchester
- £34,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
- Employee discount
8d
Office Manager
Assystem —Bolton
- Administrative experience
- Communication skills
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
1d
Business Support Officer
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
5d
Front Desk Manager
Deansgate Sof Alliance Hotelco Limited —Manchester
- Hotel
- IT
- Guest services
- Employee discount
Front Office Supervisor
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Bar
- Hotel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Senior Guest Services Manager
Holiday Inn Express Manchester Arena —Manchester
- £30,313 a year
- Nights as needed
- Hospitality
- Hotel
- Front desk
- Store discount
- Employee discount
Quick apply
5d
Assistant General Manager - Soho House Manchester
Soho House & Co. —Manchester
- Weekend availability
- IT
- Employee discount
Quick apply
Duty Manager
MHDV —Manchester
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Guest Services Manager
Kimpton —Manchester
- Up to £33,000 a year
- Full-time
- Hotel
- Organisational skills
- Guest services
- Annual leave
- Employee discount
1d

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front office manager jobs near blackburn, lan

Reservation Supervisor

Manchester Portland Hotel By Sunday
Manchester

Quick apply

Job details

Full-time
4 hours ago

Benefits

Annual leave
Employee discount

Qualifications

Hospitality
Microsoft Excel
Multilingual
Customer service
Cost control
Microsoft Office
Analysis skills
Supervising experience
Bachelor's degree
IDS
ADR
Business
Channel management
Leadership
Communication skills
Hotel experience

Full job description

Job Title: Reservation Supervisor

Job Summary

We are seeking an experienced and detail-oriented Reservation Supervisor to lead our hotel reservations function. The successful candidate will be responsible for managing all reservation operations, maximizing room revenue, ensuring reservation accuracy, and delivering exceptional guest service. This role requires strong leadership, analytical skills, and a thorough understanding of hotel reservation systems and revenue optimization.

Key Responsibilities

Reservation Operations

Manage the day-to-day operations of the Reservations Department.
Oversee all room reservations received via telephone, email, website, Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and corporate accounts.
Ensure all reservations are processed accurately and in a timely manner.
Monitor room availability and coordinate with the Front Office and Revenue Management teams.

Revenue Management

Maximize room occupancy and revenue through effective inventory management and upselling strategies.
Monitor booking pace, market trends, competitor pricing, and demand patterns.
Collaborate with the Revenue Manager to implement pricing strategies and promotional offers.
Ensure rate parity across all distribution channels.

Team Leadership

Lead, coach, train, and motivate the reservations team.
Monitor team performance and ensure high standards of customer service.
Prepare staff schedules and allocate daily responsibilities.
Conduct regular training on reservation procedures and hotel systems.

Guest & Client Management

Handle complex reservations, VIP bookings, group reservations, and special requests.
Resolve guest concerns and reservation-related issues promptly and professionally.
Build strong relationships with corporate clients, travel agencies, and business partners.

Reporting & Administration

Prepare daily, weekly, and monthly reservation and occupancy reports.
Maintain accurate reservation records and guest profiles.
Ensure compliance with hotel policies, reservation procedures, and data privacy standards.
Support forecasting and budgeting by providing reservation trends and analysis.

Requirements

Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field.
Minimum 3–5 years of experience in Hotel Reservations, Front Office, or Revenue Management, with at least 1–2 years in a supervisory or managerial role.
Strong knowledge of hotel reservation systems (Opera, Cloudbeds, IDS, Protel, or similar PMS).
Experience working with OTAs, GDS, and channel management systems.
Excellent leadership, communication, and customer service skills.
Strong analytical, organizational, and problem-solving abilities.
Proficiency in Microsoft Office, particularly Excel.
Ability to work flexible shifts, including weekends and public holidays, when required.

Preferred Qualifications

Experience in revenue management and forecasting.
Knowledge of hotel distribution channels and online booking platforms.
Multilingual communication skills are an advantage.

What We Offer

Competitive salary.
Performance-based incentives.
Full-time, permanent employment.
Career growth and development opportunities.
Professional training and learning programs.
Employee discounts and hotel benefits.
Paid annual leave and statutory benefits as per company policy.

Job Type

Full-time

Experience

Minimum 3–5 years of relevant experience in hotel reservations, front office, or revenue management, including supervisory or managerial experience.

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in blackburn, lan

Reservation Supervisor

Front Office Manager

Front Office Manager

F&B Manager

Bench General Manager

Customer Service Manager X2

Office Supervisor

Customer Service Coordinator - Manchester

Hire Desk Administrator

Assistant Manager

Assistant Manager - Monday-Friday

Office Manager

Group Sales Manager

Business Support Officer

Front Desk Manager

Front Office Supervisor

Senior Guest Services Manager

Assistant General Manager - Soho House Manchester

Duty Manager

Guest Services Manager

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