Incident support Work, Jobs in Bristol, Eng (with Salaries)

CCTV & Alarm Monitoring Operator
Arc Monitoring —Filton
- Weekend availability
- Customer service
- Communication skills
- Employee discount
- Gym membership
Quick apply
On Call Support Officer £14.82ph
Aspirations Support —Bristol
- Up to £14.82 an hour
- Part-time
- Microsoft Word
- Management
- Supervising experience
Quick apply
1d
CCTV Control Room Operator (Nights)
iFacility —Shepton Mallet
- £13.24 an hour
- Overtime
- Computer literacy
- Computer skills
- In-person
- Free parking
- Paid training
Quick apply
4d
Mobile Security Support Officer
Relyon Guarding & Security Services —Bristol
- £14 an hour
- 12 hour shift
- Microsoft Word
- Customer service
- In-person
Quick apply
11d
NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k
Incite Insight —Bristol
- £40,000 a year
- Remote
- Work from home
Quick apply
5d
Complaints Support Advisor
Curo —Bath
- £29,830 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Data Centre Security Officer - Bristol
Workrate UK —Brislington
- £13.45 an hour
- Full-time
- Front desk
- Communication skills
Quick apply
4d
Avon Valley Adventure Park Event Car Parking Manager
Avon Valley Adventure Park —Bristol
- £12.16 - £18.24 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Security Officer
Securitas UK —Bristol
- £14.15 an hour
- Weekend availability
- English
- Communication skills
- Employee discount
Quick apply
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
8d
Environmental Enforcement Officer
Planet Consulting Group Limited —Bristol
- £13.50 an hour
- 8 hour shift
- No experience needed
- Conflict management
- In-person
- Employee assistance programme
Quick apply
12h
Cyber Security Analyst L1
Airbus Protect Limited —Newport
- Full-time
- Communication skills
- Profit sharing
4d
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
Area Support Security Officer (Security cleared)
BidvestNoonan —Bristol
- £13.25 an hour
- Full-time
- Customer service
- First Aid Certification
- Communication skills
- Annual leave
- Employee discount
Quick apply
South West Manager
Key4Life —Bristol
- £38,000 - £40,000 a year
- Full-time
- Writing skills
- Team management
- Travel
- Paid training
Quick apply
Security Operative
Industrial Site Maintenance —Yate
- £13 an hour
- Overtime
- Computer literacy
- English
- First Aid Certification
- Free parking
- Paid training
Quick apply
11d
Housing Officer
BRC Jobs —Bristol
- £20.75 an hour
- Call to connect
- Hybrid work
- Annual leave
- Referral programme
Quick apply
Stadium security guard (PART TIME)
Clifton Security —Bristol
- £14.56 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4d
Relief Security Officer
Securitas UK —Bristol
- £14 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
GB - Security Officer - Retail
BidvestNoonan —Bristol
- Part-time
- Customer service
- Conflict management
- Communication skills
- Annual leave
Quick apply

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CCTV & Alarm Monitoring Operator

Arc Monitoring -
Filton

Quick apply

Job details

Full-time

Benefits

Discounted gym membership
Employee discount
Gym membership

Qualifications

Customer service call handling
Customer service
CCTV
Incident identification
Incident documentation
Incident reporting preparation
Remote video monitoring
CCTV monitoring
SIA
Outbound calling
Incident log maintenance
Communication skills

Full job description

Your next role

The CCTV & Alarm Monitoring Operator is responsible for monitoring live CCTV footage and responding to alarm activations. This role involves real-time assessment of security threats, communication with external stakeholders, and accurate record-keeping of incidents. Operators play a critical part in ensuring client safety and security, requiring excellent attention to detail, strong problem-solving skills, and a professional telephone manner.

What you will be doing

Monitor CCTV feeds for suspicious or criminal activity and respond accordingly.
Handle incoming and outgoing calls, liaising with clients, customers, and security companies.
Respond to alarm activations and follow designated escalation protocols.
Accurately document incidents and prepare concise incident reports.
Maintain and update client information and event logs in the monitoring system.
Collaborate effectively with team members to ensure smooth shift transitions and overall service continuity.

Who we are looking for

You will need to have:

Excellent verbal communication and customer service skills.
Strong attention to detail with the ability to identify unusual or suspicious activity.
Ability to multitask in a fast-paced environment.
A reliable team player committed to supporting colleagues and delivering high standards.
Flexible approach to working hours, including nights and weekends.

You will ideally have:

Previous experience in call handling, control room operations, or security monitoring.
SIA CCTV licence (or willingness to complete the qualification funded by the company).

About us

Arc Monitoring is an industry-leading and award-winning CCTV and Alarm Receiving Centre. Operating from a high-specification, busy control room in Filton, Bristol, we provide 24/7 monitoring services for a wide range of sites across the UK.

If you are successful

Successful candidate will be required to pass our security vetting and undergoing specific training, therefore you will need to:

Provide satisfactory references covering the previous 5 years of employment
Verify any gaps of employment with supporting documents (e.g. bank statements)

You will also be required to undergo and successful complete the following training (company funded):

SIA CCTV Operator training if not already certified

Why come and work for us

Here at Arc Monitoring we know that it is our colleagues that are the key to our success. Working with us you will be part of a friendly and inclusive team, where we want you to bring your ideas and personality to the table. We offer:

Competitive salary with regular opportunities for progression.
Accrued holiday entitlement (33 days pro-rata for the shift pattern)
Enhanced pay rates for public holidays: Double pay on standard bank holidays. Triple pay on Christmas Day, Boxing Day, and New Year's Day.
Annual loyalty bonuses (up to 5 years).
Monthly Pizza Friday event.
Crime-reporting bonus (£35 per confirmed arrest following reported activity).
Medicash healthcare plan including:
Optical and dental cover
Physiotherapy
Virtual GP access
Employee discounts on: Cinema tickets, Gym memberships, Retail stores and more.

Diversity and Inclusion

We believe that different perspectives and backgrounds are what makes a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support and embrace diversity.

If you are an individual with a disability, and would like to request a reasonable accommodation as part of the employment selection process, please let us know.

Quick apply

Refine Your Search

incident support jobs in bristol, eng

CCTV & Alarm Monitoring Operator

On Call Support Officer £14.82ph

CCTV Control Room Operator (Nights)

Mobile Security Support Officer

NOC Engineer – 24x7 Bristol area and work from home 24x7 shift pattern - £40k

Complaints Support Advisor

Data Centre Security Officer - Bristol

Avon Valley Adventure Park Event Car Parking Manager

Security Officer

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

Environmental Enforcement Officer

Cyber Security Analyst L1

Technology Support Technician

Area Support Security Officer (Security cleared)

South West Manager

Security Operative

Housing Officer

Stadium security guard (PART TIME)

Relief Security Officer

GB - Security Officer - Retail

I want to receive the latest job alerts for incident support in bristol, eng

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