Full time Work, Jobs in Bristol Bs15 (with Salaries)

Customer Experience Executive for our friendly Jam Factory
Single Variety Co —Bristol
- £28,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
6d
Personal Assistant
Williams Lea —Bath
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
14d
Warehouse Operative
GXO Logistics —Bristol
- £15.26 - £17.55 an hour
- No weekends
- Warehouse experience
- Annual leave
- Employee assistance programme
Professional Housekeepers
Tracy Park Estate, WICK —Bristol
- £30,000 a year
- Full-time
- In-person
- Hotel experience
- Free parking
Quick apply
Warehouse Operative
Cleveland Cable Co Ltd —Bristol
- £12.80 an hour
- Overtime
- Heavy lifting
- No experience needed
- Forklift
- Free parking
Quick apply
13d
General Operative
Pilgrim's Europe —Westerleigh
- Full-time
- Free parking
- Employee discount
Quick apply
Office Junior
McBraida Aerospace Engineers —Warmley
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Life insurance
- Sick pay
Quick apply
4d
Milk & More- Delivery Driver- Keynsham
Milk & More —Keynsham
- £33,634 a year
- Full-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
Support Services Team Member
McBraida Aerospace Engineers —Bristol
- Full-time
- Forklift
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Claims Assistant
Great American Europe Limited —Bristol
- £27,120 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
4d
Operations Associate
Hartley Pensions —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
Quick apply
11d
Coffee Trainer, Delivery Driver & Customer Support
Extract Coffee Roasters —Bristol
- £27,000 - £29,000 a year
- Full-time
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Trade Sales Assistant
Selco —Bristol
- £14.20 an hour
- Full-time
- Employee assistance programme
- Employee discount
Operations Assistant
North Somerset Footwear Ltd —Long Ashton
- From £14 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Warehouse Operative
IVC —Bristol
- £26,603 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Annual leave
Entry-Level Management Trainee
NextGen Talent —Bristol
- £28,000 - £32,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
8d
Reception and Business Support Assistant
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Dispatch Operative
Ruby & White Butchers —Bristol
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Warehouse experience
- In-person
Quick apply
11d
groundsman/gardner
Tracy Park Estate, WICK —Wick
- £26,000 - £30,000 a year
- Full-time
- Maintenance
- Organisational skills
- Power tools
- Free parking
Quick apply
14d
Cafe/retail assistant
The Fine Cheese Co Ltd —Chippenham
- £13 an hour
- 8 hour shift
- Serving
- Hospitality
- English
- Employee discount
Quick apply
11d

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Customer Experience Executive for our friendly Jam Factory

Single Variety Co
Bristol

Quick apply

Job details

Full-time
£28,000 - £33,000 a year
6 days ago

Benefits

Employee discount
On-site parking

Qualifications

Customer service
Xero
Administrative experience
Organisational skills
Typing
Phone etiquette

Full job description

Customer Experience Executive for our Jam Factory - Join our friendly, passionate jam team!

Location: Warmley BS30 (half-way between Bristol & Bath)

Hours: Monday to Friday 7.30am to 3.30pm

Reporting to: Founder & MD Nicola and working day to day alongside our factory manager Chris.

Salary: £28,000 to £33,000 depending on experience.

About Single Variety Co:

Single Variety Co is a family run premium jam manufacturer based in Warmley, Bristol. Every product in our core range is an award winner at the Great Taste Awards or Taste of the West Awards and our marmalade was named Best Marmalade in the World!

About the Role:

We’re looking to employ a full time Customer Experience Executive. You'll be at the heart of our relationships with both our online and wholesale customers. You'll deliver warm, friendly and genuinely helpful support that keeps our customers coming back.

Main responsibilities:

As a guide, the job will be split roughly:

- Resolving online customer queries by email and telephone (40%)

- Using our inventory system and website (Unleashed and Shopify) to amend and process orders ready for the factory to pack (30%) – includes handwriting gift notes so your handwriting must be neat and legible!

- Liaising with our couriers to ensure that deliveries arrive on time, and resolving any issues that may arise (10%)

- Processing wholesale customer orders and gently upselling when we have new products (10%)

- Answering telephone calls and inbound email queries (5%)

- Assistance to MD and factory manager in admin tasks (5%)

Essential requirements:

Customer care – you have a natural desire to ensure all our customers have a great customer experience, and can turn a bad experience such as damaged jam into a happy customer for life.
Proactive and solution-oriented – We always find a solution, not just apologise.
Resilient and able to deal with tricky situations and unhappy customers in a kind way.
Great telephone manner and confident in making outbound calls to customers
Computer competence: we use a lot of different systems in the Jam Factory (Unleashed, Shiptheory, Shopify, courier portals and more!) and you must be confident in learning and using these systems day to day – troubleshooting when things go wrong and proactively finding ways to do things better.
Neat handwriting as you will be handwriting customer messages.
Experience in a customer service role.

Desirable:

Experience using Unleashed and Shopify.
1-2 years experience in a customer service role within e-commerce or food.

To Apply:

To apply please email [email protected] with your CV and a few lines about why you think you'd be a good fit for the role.

We are looking to fill this position quickly, so please don't delay your application. We'll be interviewing as applications come in.

We look forward to hearing from you!

Nicola (Founder) & the Jam Fam

Pay: £28,000.00-£33,000.00 per year

Benefits:

Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

full time jobs in bristol bs15

Customer Experience Executive for our friendly Jam Factory

Personal Assistant

Warehouse Operative

Professional Housekeepers

Warehouse Operative

General Operative

Office Junior

Milk & More- Delivery Driver- Keynsham

Support Services Team Member

Claims Assistant

Operations Associate

Coffee Trainer, Delivery Driver & Customer Support

Trade Sales Assistant

Operations Assistant

Warehouse Operative

Entry-Level Management Trainee

Reception and Business Support Assistant

Dispatch Operative

groundsman/gardner

Cafe/retail assistant

I want to receive the latest job alerts for full time in bristol bs15

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