Contract manager Work, Jobs in Burnley (with Salaries)

Complaints Associate (6 month Fixed Term Contract)
Arch Capital Group Ltd. —Manchester
- Full-time
- Analysis skills
- Organisational skills
1h
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
4d
Contracts/Project Manager
UK Restoration Services —Burnley
- Full-time
- Management
- Project management
- Contracts
Quick apply
6d
HSE & Training Manager
BAAS Construction Limited —Burnley
- £37,500 - £40,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Technical Services Manager
Equans —Burnley
- Full-time
- Annual leave
- Employee assistance programme
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Business Development Manager – DBS & Employment Screening Services
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
11d
Senior Bid & Tender Manager
Expert Admin Services —Blackburn
- £35,000 - £50,000 a year
- Full-time
- Management
- Project management
- Contracts
- Free parking
Quick apply
11d
Assistant Site Manager
Recruit 4 Construction Ltd —Blackburn
- £35,000 - £40,000 a year
- Full-time
- Supervising experience
- Organisational skills
- Construction experience
Quick apply
10d
Contract Manager
Avove —Chorley
- Full-time
- Analysis skills
- Contracts
- IT
- Employee assistance programme
Quick apply
Programme Manager
Redmoor Health —Chorley
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
- Free parking
- Work from home
Quick apply
4d
Procurement Manager- 6 Month Fixed Term Contract
Aptus Utilities —Bolton
- Full-time
- In-person
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Estimator / Buyer
BAAS Construction Limited —Burnley
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
Quick apply
3d
Project Managers (DV Security Clearance)
CGI —Manchester
- Full-time
- Project management
- Agile
- Communication skills
Quick apply
Regional Operations Director - Places Leisure
Places for People —Manchester
- £80,000 - £90,000 a year
- Travel
- Contracts
- Leadership
- Annual leave
- Employee discount
Contract Manager
CBRE —Manchester
- Full-time
- Microsoft Office
- Team management
- Organisational skills
12d
Property Manager
Shenton Group —Manchester
- £48,000 - £52,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
13d
Sourcing & Contracts Manager
Yorkshire Water —Bradford
- £67,500 a year
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
11d
Capital Closeout Manager
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Annual leave
- Flexible schedule
11d

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Complaints Associate (6 month Fixed Term Contract)

Arch Capital Group Ltd. -
Manchester

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Analysis skills
Organisational skills
Root cause analysis
Certificate in Insurance

Full job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Key Tasks and Responsibilities

Promote a culture of compliance by raising awareness of compliance and regulatory matters and encourage adherence to applicable laws and regulations.
Ensure complaints are investigated promptly, fairly and in line with all company procedures and regulatory expectations whilst promoting a culture to ensure the same across the business.
Analyse complaints, providing insights in product, team, and service performance and performance against market peers Ensuring robust and operational complaints policies and procedures are embedded across the business.
Support the embedding of an effective root cause analysis mechanism.
Support the Complaints Manager in providing an accurate and insightful complaint data suite and reporting, working with the Complaints Manager, and colleagues in Compliance to identify poor customer outcomes and drive necessary change either at product or functional level.
Assist in the coordination of the compilation of complaints handled by TPAs with delegated complaints handling, reviewing such complaints where referrals have been made by TPAs.
Support regulatory complaint reporting, liaising with the Compliance Function.
Support the management of the handling of complaints from the initial complaint through to conclusion.
Support the Complaints Manager in the complaints process, ensuring that policy changes and efficient processes are implemented.
Collaborate with the Compliance Function with a view to implementing relevant amended or additional legislation or regulation in respect of complaints.
Liaise with colleagues in the Compliance Function to provide complaints training throughout the business to ensure that all staff understand how to identify a complaint and are aware of the process that they should follow.

Role Requirements & Skills

Skills / Competencies

Demonstrate a high level of problem solving and the ability to resolve issues.
Demonstrate a risk based methodology in work methods and reporting.
Strong analytical skills.
Ability to manage own workload, prioritising tasks appropriately and ensuring that SLAs are achieved.
Strong interpersonal skills to deal with challenging issues and provide the right outcome for customers and the business and the ability to communicate effectively with a wide range of people face to face and over the telephone.
Strong attention to detail and excellent organisational skills
Strong Root cause analysis and data reporting experience
Strong reporting and MI knowledge

Qualifications

Ideally degree educated

Experience

Knowledge and understanding of FCA and Lloyd’s procedures, specifically around complaints
Working knowledge of Aptean Respond a plus
Complaints handling experience within the insurance industry
CII a plus in lieu of business experience.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14101 Arch Europe Insurance Services Ltd

Apply Now

Refine Your Search

contract manager jobs in burnley

Complaints Associate (6 month Fixed Term Contract)

Contract Manager

Contracts/Project Manager

HSE & Training Manager

Technical Services Manager

Assistant General Manager-Experience & Innovation

Business Development Manager – DBS & Employment Screening Services

Senior Bid & Tender Manager

Assistant Site Manager

Contract Manager

Programme Manager

Procurement Manager- 6 Month Fixed Term Contract

Senior Account Manager

Assistant Estimator / Buyer

Project Managers (DV Security Clearance)

Regional Operations Director - Places Leisure

Contract Manager

Property Manager

Sourcing & Contracts Manager

Capital Closeout Manager

I want to receive the latest job alerts for contract manager in burnley

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