Manager Work, Jobs in Caledon Bt68 (with Salaries)

Contact Centre Manager
Maurer & Sons Ltd. —Armagh
- £3,800 - £5,300 a month
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
1d
Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
16h
Assistant Manager
Eurospar Moy —Dungannon
- £42,000 - £45,000 a year
- Full-time
- Marketing
- Free parking
Quick apply
5d
Solar Project Manager
Watters Solar —Newry
- £45,000 - £55,000 a year
- Full-time
- Management
- Sales
- Supervising experience
Quick apply
13d
Business Development Manager - NI & ROI
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- CRM software
- Sales
- Engineering
- Referral programme
Quick apply
Project Manager
Pure Engineering Group —Newry
- £50,000 - £60,000 a year
- Full-time
- Civil engineering
- Maintenance
- Project management
- Free parking
- Gym membership
Quick apply
Quality of Care Manager
Omagh Early Years Centre —Omagh
- From £123,456 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Sales & Marketing Manager
CORICK HOUSE HOTEL —Clogher
- Full-time
- CRM software
- Hospitality
- Sales
- Free parking
- Employee discount
Quick apply
12d
Lead Account Manager
Cooneen Group —Dungannon
- Full-time
- Remote
- Microsoft Excel
- Management
- Military
- Annual leave
- Employee assistance programme
Quick apply
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Portadown
- Weekend availability
- Oracle
- Salesforce
- English
Operational Excellence Lead
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- ERP systems
- Project management
- Organisational skills
- Referral programme
Quick apply
5d
Replenishment Manager
B&M Retail —Newry
- £27,873 a year
- Weekend availability
- Leadership
- Employee discount
Home Manager
Healthcare Ireland Group —Cookstown
- £60,800 a year
- Full-time
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
14d
Playgroup Leader
Aughnacloy Playgroup —Aughnacloy
- Full-time
- Childcare
- English
- Working with children
- Free parking
Quick apply
7d
Team Leader
Dunbia —Dungannon
- Full-time
- English
- Supervising experience
- Referral programme
12d
Store Manager
Poundland —Dungannon
- £35,000 a year
- Retail management
- Leadership
- Employee discount
9d
Retail Manager - Game of Thrones Studio Tour
Magic Memories —Banbridge
- £28,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Manager
Slieve League Residential Home —Enniskillen
- Part-time
- Management
- Supervising experience
- In-person
Quick apply
Plant Maintenance Manager
Hayes Fuels —Dungannon
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick apply
6d
Procurement Manager
Wilson's Country Ltd —Craigavon
- Full-time
- Management
- Leadership
- Communication skills
Quick apply

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Contact Centre Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,800 - £5,300 a month
1 day ago

Qualifications

Management
Customer service
Microsoft Office
Leadership
Communication skills
A Level

Full job description

Job Summary

We are looking for an experienced and customer-focused Contact Centre Manager to join our growing team in Armagh. This is an exciting opportunity for someone who enjoys leading high-performing teams, improving customer service operations, and driving operational excellence. As a Contact Centre Manager, you will oversee the day-to-day management of the contact centre, support team development, and ensure exceptional customer experiences through effective leadership and continuous improvement. We offer a supportive working environment, ongoing leadership development, and excellent opportunities for career progression.

What You'll Do

Manage the daily operations of the contact centre to ensure service objectives are achieved.
Lead, coach, and support team leaders and customer service advisors.
Monitor operational performance, productivity, and customer satisfaction metrics.
Develop and implement strategies to improve service quality and operational efficiency.
Handle escalated customer enquiries and support resolution of complex issues.
Monitor workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and management updates.
Collaborate with internal departments to improve customer service processes.
Support recruitment, onboarding, training, and ongoing development of team members.
Ensure compliance with company policies, procedures, and service standards.
Promote a positive, collaborative, and high-performing workplace culture.

Requirements

Previous experience in customer service, contact centre operations, team leadership, operations management, business support, retail, hospitality, or a related role is beneficial but not essential.
Leadership or management experience is advantageous but not required.
Excellent communication and interpersonal skills.
Strong organisational and problem-solving abilities.
Customer-focused mindset with the ability to motivate and develop teams.
Comfortable using Microsoft Office and standard business systems.
Ability to manage multiple priorities in a fast-paced environment.
Positive attitude and commitment to continuous improvement.
GCSEs, A-Levels, college qualifications, or equivalent are preferred but not required.

Why Work With Us

Competitive monthly salary.
Comprehensive onboarding and ongoing leadership development.
Supportive and collaborative working environment.
Opportunities for internal promotion and long-term career progression.
Stable full-time employment with a growing organisation.
Inclusive workplace that values teamwork, innovation, and exceptional customer service.

Pay: £3,800.00-£5,300.00 per month

Work Location: In person

Quick apply

Refine Your Search

manager jobs in caledon bt68

Contact Centre Manager

Customer Operations Manager

Assistant Manager

Solar Project Manager

Business Development Manager - NI & ROI

Project Manager

Quality of Care Manager

Sales & Marketing Manager

Lead Account Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Operational Excellence Lead

Replenishment Manager

Home Manager

Playgroup Leader

Team Leader

Store Manager

Retail Manager - Game of Thrones Studio Tour

Manager

Plant Maintenance Manager

Procurement Manager

I want to receive the latest job alerts for manager in caledon bt68

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