Social media Work, Jobs in Cardiff, Crf (with Salaries)

Social Media Officer
Transport for Wales —Cardiff
- Social media management
- Organisational skills
3d
Social Media & Content Creator
Afrikana Cardiff —Cardiff
- £30,000 a year
- Full-time
- Hospitality
- Social media management
- Organisational skills
- Employee discount
Quick apply
External Engagement, Events and Conferencing Co-ordinator
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Weekend availability
- University
- Organisational skills
- Communication skills
- Annual leave
14d
Social Media Assistant
The Forge —Caerphilly
- £100 - £200 a month
- Hybrid work
- Social media management
- Travel
- Analytics
Quick apply
Digital Communications and Content Officer
Newport City Council —Newport
- £34,434 - £38,220 a year
- Full-time
- Analytics
4d
Head of Social, Community & Partnerships
Not Just Another Ltd —Rhymney
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Bachelor's degree
- IT
- Employee discount
Quick apply
Property Photographer and Media Assistant
Nataie Crook Estate Agents —Caerphilly
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Social media management
- No experience needed
- Communication skills
- Work from home
Quick apply
10d
Content Producer, BBC Audio Wales
BBC —Cardiff
- £33,500 - £43,500 a year
- Full-time
- Hybrid work
13d
Sales & Marketing Personal Assistant
Giovannis Restaurant Group —Cardiff
- £30,000 - £40,000 a year
- Weekend availability
- Hospitality
- Sales
- Social media management
- Free parking
- Paid training
Quick apply
7d
Senior Communications Executive
Redkite Law —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Leadership
- Annual leave
- Gym membership
Quick apply
Freelance Content Creator / Videographer
Altum Organisation —Cardiff
- From £100 a day
- Travel
Quick apply
6d
Communications Officer (Wales)
Carers Trust —Cardiff
- £20,000 - £23,000 a year
- Part-time
- Hybrid work
Content & Social Media Manager
The Blackened Teeth —Aberdare
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Analytics
- Free parking
- Store discount
Quick apply
2d
Senior Communications Executive
Redkite Solicitors —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Social media management
- Travel
- Leadership
- Annual leave
- Gym membership
Marketing Executive
Wessex Garages —Cardiff
- Monday to Friday
- Communication skills
- Annual leave
Marketing Executive
ALSARANGLOBAL LIMITED —Cardiff
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Social media management
- English
- Free parking
Quick apply
4d
Marketing Assistant (with Administrative Support)
PulsePoint Training Solutions Ltd —Rhondda
- Part-time
- Hybrid work
- Marketing
- Social media management
- Communication skills
- Free parking
- Flexible schedule
Quick apply
5d
Social Media and AI Content Creator
Genpower Ltd —Newport
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Free parking
- Employee discount
Quick apply
3d
Part-Time Marketing & Sales Executive
The Brew Factory —Cardiff
- From £12.71 an hour
- Part-time
- Social media management
- Customer service
- English
- Employee discount
Quick apply
11d
Marketing Internship - 13 Month Placement
Eaton —Cwmbran
- Microsoft Powerpoint
- Microsoft Word
- Social media management
6d

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Social Media Officer

Transport for Wales -
Cardiff

Apply Now

Job details

3 days ago

Qualifications

Social media post scheduling
Stakeholder collaboration
Social media management
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Relationship management
Customer interaction
Content strategy
Welsh

Full job description

Please note: You must be proficient in spoken and written Welsh, as this is an essential requirement of the role
The Role
The Social Media Officer will support the day-to-day delivery of TFW social media channels along with the Social Media Manager to support Customer Relations Management in shaping and delivering the social media strategy.
Role responsibilities
Provide an engaging, informative and friendly interactive experience for our customers via online social media, replying to messages, posting key service updates and supporting the delivery of the social media strategy.
You will respond to customer feedback, queries and complaints via social media, ensuring all queries are answered appropriately within our target response times and that the company's reputation is maintained and promoted. To do this, you will use a variety of resources and industry systems, including liaising with other internal departments and industry stakeholders, to fully investigate the reasons for customer contact. In the process, identifying high priority contacts including safety, PR and security issues.
You will ensure the calendar of activities is adhered to and is developed to implement new social content and identify areas of improvement that will sustain growth and engage existing and potential customers.
Support the delivery of engaging social content and campaigns. Help to administer and coordinate posts within the content calendar. Act as a champion for social media best practice and provide updates to CR Management on emerging trends. Help to deliver the Social Media Strategy in line with business and customer needs, ensuring customer expectations are met.
You will assist in analysing and reporting on key metrics generated by social content.
Help to build relationships with internal/external stakeholders and provide management information from listening tools/analysis to gain greater understanding of our social media users.
Keep up to date with social media developments and methods to drive customer engagement. Research competitor activity and generate new ideas for social content and processes based on best practice and measure success.

Who we're looking for
Welsh Language skills, verbal and written
Ability to work under pressure
Welsh Language skills, verbal and written
Previous Customer Service Experience
Experience of using social media
Ability to work alone and as part of a team
Excellent social conversation skills with the ability to create engaging content
Good organisational skills
A creative thinker with a passion for social media
Proficient in Microsoft packages

Welsh Language Skills
Welsh language skills are an essential requirement for this role.
TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities
We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are
Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

Next steps
See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our Annual Report.
We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.
This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Apply Now

Refine Your Search

social media jobs in cardiff, crf

Social Media Officer

Social Media & Content Creator

External Engagement, Events and Conferencing Co-ordinator

Social Media Assistant

Digital Communications and Content Officer

Head of Social, Community & Partnerships

Property Photographer and Media Assistant

Content Producer, BBC Audio Wales

Sales & Marketing Personal Assistant

Senior Communications Executive

Freelance Content Creator / Videographer

Communications Officer (Wales)

Content & Social Media Manager

Senior Communications Executive

Marketing Executive

Marketing Executive

Marketing Assistant (with Administrative Support)

Social Media and AI Content Creator

Part-Time Marketing & Sales Executive

Marketing Internship - 13 Month Placement

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