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Store Manager (small store)

Boots -
Birmingham

Apply Now

Job details

Permanent | Full-time
12 days ago

Benefits

Annual leave
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
Retail management
Leadership

Full job description

277250BR

Store Manager (small store)

Birmingham, Terminal 2 Airside Departure Lounge

Permanent

Full-time

Job Description

Are you an experienced retail leader who cares about people, takes pride in great customer service, and knows how to bring a team together?

At Boots, our smaller stores sit right at the heart of the community. Guided by our purpose of “With you. For life.” you’ll support our customers and colleagues through the moments that matter most.

Boots is always evolving, with new products, services and ways to support our customers and you’ll bring these to life in a way that makes sense for your local community. You’ll get to know your customers by name and build genuine relationships. Whether they’re picking up everyday essentials or looking for clear, expert healthcare advice, you’ll work with your team to create a destination environment that people trust.

As Store Manager, you’ll lead a close-knit team and create a place that feels welcoming, positive and supportive. You’ll get stuck in on the shop floor, know your colleagues as individuals, understand what motivates them and help them grow in confidence and capability.

If you’re looking for a role where you can combine retail leadership, pharmacy expertise, customer care, community connection and commercial ownership, while genuinely making a difference every day — this could be the perfect opportunity for you.

What you’ll be doing

As Store Manager, you will report into the Area Manager and bring energy, direction and purpose to your store. This is a hands-on leadership role where you’ll have real ownership of your store and get stuck in on the shop floor, coaching and supporting your team and role modelling how great care and strong sales performance go together.

Lead and inspire your team to deliver exceptional service
Drive sales and performance, balancing customer care with commercial goals
Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
Help your team feel confident delivering new services, products and initiatives
Champion the Boots brand and making your store stand out
Get to know your people – what motivates them, and what needs to change
Coach and support your team—helping them grow in confidence, skills and experience
Be bold, try new things and use data and insights to look for ways to improve every day

What you’ll need to have (our must-haves)

Retail management experience and strong commercial awareness
Great customer service skills and a passion for delivering care
Ability to lead performance and implement strategy in-store
A calm, flexible approach with the confidence to adapt at pace
A collaborative style. Able to build both a strong team culture and profitable external relationships
Passion for learning and a drive to support others to grow

It would be great if you also have

Confidence using new technology and digital tools
Experience working closely with local communities or in a healthcare setting

Where your brilliance can take you

At Boots, your career can be as ambitious as you are. As Store Manager in a small store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s moving into a larger, more complex store, becoming Deputy General Manager of one of our Flagships, or ultimately progressing into senior leadership roles such as Area Manager, there’s plenty of room to grow at Boots.

There are also opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of roles across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.

Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.

Rewards designed for you

Boots Retirement Savings Plan
Generous employee discount across Boots and partner brand
Discretionary annual bonus
38 days annual leave
Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps.

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

Business Area

Retail

Function

Retail Management

Keywords

Store Manager, Retail Manager, Shop Manager, Branch Manager, Store Operations Manager, Retail Operations, Store Leader, Store Leadership, Retail Store Management, Sales Manager, Team Leader, Retail, Stores, Customer Service, Leader, Leadership, Manager, FMCG, Profit, Loss, Sales

Hours per week

37.5

Latitude,longitude 1

52.451342110,-1.732577876

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

Yes

Hours per week

Over 35 hours per week

Should this appear on the No7 Beauty Company website?

Company

UK Stores

Division

16 - United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

Region

10 - Travel

Area

202 - Regional Airports

Store

2077 - BIRMINGHAM T AIRSIDE

Req Posted Date

10-Jul-2026

County

West Midlands

Country

Address 1

Airside Departure Lounge

Address 2

Birmingham

Post Code

B26 3QJ

Source

Boots

Need To Know (New)

This is a permanent role, and we request that you only apply for the position if you can commit to the advertised hours on a permanent basis;, We are looking for candidates who will be flexible to work a variety of shift patterns throughout the week;, This role includes evening shifts;, This role includes weekend shifts;, This role includes night shifts;, We can only consider candidates who are over 18 due to age restrictions for this role;

Apply Now

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