Guest service manager Work, Jobs in Chapel Allerton, Wyk (with Salaries)

General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
The Rank Group —Leeds
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
Quick apply
Guest Service Manager
Ibis Styles Leeds City Centre Arena —Leeds
- Full-time
- CRM software
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
12d
Guest Relations Manager
Hilton —Leeds
- £29,000 a year
- Full-time
- Bar
- Hotel
- Front desk
- Employee stock purchase plan
- Annual leave
Office Manager & Exhibitions/Events Coordinator
Phoenox Textiles Ltd —Huddersfield
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
2d
Events Coordinator
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Employee discount
Quick apply
5d
General Manager - Gastro Pub
Be Our Guest Pub Group —Wakefield
- £34,000 - £40,000 a year
- Full-time
- Bar
- Inventory control
- Sales
- Free parking
Quick apply
11d
Assistant Manager - Spofforth (32-37k)
The Castle Inn —Harrogate
- £32,000 - £37,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply
Event Manager
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
5d
Business Development Assistant
Stays York —York
- From £27,000 a year
- Weekend availability
- Salesforce
- In-person
- Guest services
Quick apply
Deputy General Manager
The Lost and Found Leeds Club —Leeds
- £35,000 a year
- Full-time
- Restaurant management
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Events Manager
Yorkshire Agricultural Society —Harrogate
- £26,500 - £28,500 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
8d
Deputy Manager for The Calder
Royal Oak Yorkshire —Brighouse
- £32,000 - £34,000 a year
- Full-time
- Supervising experience
- Mentoring
- Recruiting
Quick apply
3d
EVENTS FLOOR MANAGER
Grantley Hall —Grantley
- £37,196 a year
- Customer service
- Hotel
- Training & development
- Store discount
- Annual leave
Quick apply
Night Manager
Hyatt Place Leeds —Leeds
- £31,500 a year
- Full-time
- Hotel
- Conflict management
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Resident Manager
The Devonshire Group —Skipton
- Up to £49,000 a year
- Full-time
- Hotel
- In-person
- Communication skills
Quick apply
Assistant Manager
Goals Football —Leeds
- £28,700 a year
- Full-time
- Management
- Business development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
2d
Manager
Whiskey Down —Leeds
- £30,000 - £35,000 a year
- Weekend availability
- Conflict management
- Budgeting
- In-person
- Employee discount
Quick apply
4d
Golf Coordinator
XSEM —Leeds
- £24,950 - £26,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Guest services
- Free parking
- Health & wellbeing programme
Quick apply
12d
Spa Manager
The Devonshire Group —Skipton
- £36,608 a year
- Full-time
- Hospitality
- Management
- Hotel
Quick apply

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General Manager

Ottoway Services Limited
Leeds

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year

Benefits

Cycle to work scheme
Annual leave
Tech scheme
Employee assistance programme

Qualifications

Hospitality
Stakeholder engagement
Hotel and accommodations experience
Stakeholder liaison
Facilities management
Data analysis skills
Tenant engagement
Presentation skills
Risk management
Management reporting
Leadership
Team motivation leadership
Communication skills
Marketing
Property management
Vendor performance monitoring
Hospitality management
Stakeholder management

Full job description

We're looking for an experienced and commercially minded General Manager to lead Arena Village, Leeds, a vibrant student accommodation community and a key part of our Ottoway Services Limited UK portfolio.

This is an exciting opportunity for a proven leader to take full responsibility for the operational performance, resident experience, compliance, and people leadership of a large accommodation operation.

As General Manager, you'll lead from the front, creating a safe, welcoming and high-performing environment for residents, guests, visitors and colleagues, whilst ensuring the village consistently delivers against its commercial and operational objectives.

What you'll be doing

You will have overall responsibility for:

Leading the day-to-day operation of Arena Village
Delivering financial performance, KPIs and occupancy targets
Ensuring statutory compliance, health & safety and risk management standards are met
Leading, developing and motivating a multi-disciplinary site team
Maintaining high standards of service, presentation, security and cleanliness across the village
Managing contractor and supplier performance
Producing operational reports and performance updates for senior stakeholders
Supporting resident engagement initiatives that enhance occupancy and customer satisfaction
Building positive relationships within the local community and representing the business professionally at all times.

What we're looking for

We're keen to hear from candidates who have:

Essential

Previous experience in a General Manager, Accommodation Manager or Leadership role
Experience within PBSA, residential, hospitality, BTR, hotels, facilities management or similar customer-focused environments
Experience leading teams and managing multiple priorities
A strong understanding of compliance, health & safety and operational risk management
Excellent communication and stakeholder management skills

Desirable

Experience managing large, high-occupancy sites
Student accommodation or hospitality experience
Exposure to multi-revenue or mixed-use environments
Experience presenting operational performance to senior leadership teams or investors.

About You

You'll be:

A visible and inspiring leader
Commercially focused but people-centred in your approach
Highly organised and comfortable working in a fast-paced environment
Analytical, with the ability to use data and insight to inform decisions
Passionate about delivering outstanding customer experiences
Accountable, resilient and driven to achieve results.

Benefits:

33 days annual leave (inclusive of Bank Holidays) FTE
Life assurance
EAP
Birthday day off
Cycle to work scheme
Tech scheme
Health cash plan

Pay: Up to £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in chapel allerton, wyk

General Manager

Assistant Manager

Guest Service Manager

Guest Relations Manager

Office Manager & Exhibitions/Events Coordinator

Events Coordinator

General Manager - Gastro Pub

Assistant Manager - Spofforth (32-37k)

Event Manager

Business Development Assistant

Deputy General Manager

Events Manager

Deputy Manager for The Calder

EVENTS FLOOR MANAGER

Night Manager

Resident Manager

Assistant Manager

Manager

Golf Coordinator

Spa Manager

I want to receive the latest job alerts for guest service manager in chapel allerton, wyk

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