Guest service manager Work, Jobs in Cheltenham, Eng (with Salaries)

People Operations Officer - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
Assistant Manager (New Opening Cheltenham)
Siren Craft Brew —Cheltenham
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- Restaurant management
- In-person
- Store discount
- Annual leave
Quick apply
14d
Campsite Warden
Cotswold Farm Park —Cheltenham
- £13 an hour
- Temporary
- Customer service
- Maintenance
- In-person
- Free parking
- Store discount
Quick apply
Operations Manager - The Fish Hotel
Farncombe Estate —Broadway
- £49,650 a year
- Weekend availability
- Hotel
- Supervising experience
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Operations Coordinator
Abercrombie & Kent —Cheltenham
- Full-time
- Hybrid work
- Maths
- Quality control
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
15h
Events Executive (Corporate Event Management)
Parallel Blue Global —Stroud
- Full-time
- CRM software
- Business development
- Travel
- Free parking
- Work from home
Quick apply
Front of House Manager
FAUN —Malvern
- From £34,000 a year
- Full-time
- Sales
- Restaurant management
- Bakery
- Employee discount
Quick apply
Assistant Manager
Roxy Leisure —Cheltenham
- £32,000 a year
- Weekend availability
- Bar
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Popeyes UK —Cheltenham
- £38,000 - £44,000 a year
- Full-time
- Sales
- Restaurant management
- Recruiting
- Employee discount
- Referral programme
Quick apply
Reception Supervisor
Leonardo Hotel Cheltenham —Shurdington
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
10d
Assistant Conference & Events Operations Manager
De Vere Cotswold Water Park —South Cerney
- £30,257 a year
- Weekend availability
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Events Coordinator
The Lygon Arms —Broadway
- £31,930 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Deputy General Manager
Social Sticks Worcester LTD —Worcester
- £26,000 - £30,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Employee discount
Quick apply
19h
Sales Manager Cotswolds
The Slaughters Manor House - Sales / Res / Events —Lower Slaughter
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Social media management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Cote Restaurants —Cheltenham
- £47,000 - £50,000 a year
- Full-time
- Restaurant management
- Mentoring
- Restaurant
Quick apply
10d
Guest Experience Manager
The Lygon Arms —Broadway
- £35,000 a year
- Weekend availability
- Bar
- Hotel
- Training & development
- Employee discount
- Referral programme
Quick apply
Hotel & Restaurant Dual Operations Manager
The Prince of Wales Hotel —Berkeley
- £30,000 - £50,000 a year
- Full-time
- Restaurant management
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
2d
Sales & Events Manager - 3 days a week
The Swan, Bibury —Cirencester
- £15.20 an hour
- Part-time
- Social media management
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Night Manager
Leonardo Hotel Cheltenham —Shurdington
- Night shift
- Hotel
- Front desk
- Training & development
- Referral programme
Quick apply
9d
Hotel - Duty Manager
Premier Inn —Evesham
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply

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People Operations Officer - Jockey Club Experiences

Levy -
Cheltenham

Apply Now

Job details

Permanent | Full-time
£30,000 a year

Benefits

Annual leave

Qualifications

Driving Licence
Payroll administration
Employee relations
Cost control
Onboarding coordination
Human resources
Right to Work Check
Recruiting
IT
Training & development
Employee engagement
Payroll processing
Rota coordination

Full job description

People Operations Officer - The Jockey Club Experiences - Based at Cheltenham Racecourse

supporting Exeter/ Wincanton | Full-Time / Permanent

£30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We are seeking a People Operations Officer, based at Cheltenham Racecourse, to support the labour plan and HR service across Jockey Club Experiences Exeter and Wincanton Racecourses. This is an entry level opportunity for someone looking to work within the events industry who also has a keen interest in people.

About the role

Drive and deliver the staffing requirements for events across Exeter and Wincanton Racecourses, ensuring all workforce needs are effectively planned and fulfilled.
You’ll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences.
This is a varied, hands-on role where you’ll work closely with operational teams to support recruitment, performance and employee experience across multiple venues.
Support with rota planning, forecasting and labour cost control.
Assisting with payroll processes ensuring accuracy and deadlines are met.
This position is based at Cheltenham Racecourse, however regular travel to Exeter and Wincanton for live race days is essential. You will also be required to support race days at Cheltenham and other Southwest / Jockey Club locations as the business demands.

Why Joins Us?

Work at exciting live events.
Be a part of a supportive, high-energy team.
Grow your career in a leading events and hospitality business.

Key Responsibilities

Assist with the planning and management of staffing levels to meet event and operational needs.
Recruit, onboard and train casual staff.
Build and maintain a reliable pool of event staff.
Support talent attraction and retention initiatives.
Ensure people compliance (Right to work checks).
Support managers with employee relation matters by acting as the first point of contact on race days for staff related queries.
Build key relationships with General Managers, Heads of departments, the wider home team and client partners.
Encourage employee engagement and development.
Promote a positive, inclusive and high performing team culture.
Support health & safety initiatives and maintain high standards across site.
Promote a culture of safety and accountability.

What We’re Looking for:

A confident communicator who builds strong relationships at all levels.
Highly organised with the ability to manage multiple priorities.
Strong administrative and IT skills.
Proactive, solution focused and adaptable.
Ability to influence and support others effectively.
Full UK driving licence (essential)

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0704/74904003/52801315/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Apply Now

Refine Your Search

guest service manager jobs in cheltenham, eng

People Operations Officer - Jockey Club Experiences

Assistant Manager (New Opening Cheltenham)

Campsite Warden

Operations Manager - The Fish Hotel

Operations Coordinator

Events Executive (Corporate Event Management)

Front of House Manager

Assistant Manager

General Manager

Reception Supervisor

Assistant Conference & Events Operations Manager

Events Coordinator

Deputy General Manager

Sales Manager Cotswolds

General Manager

Guest Experience Manager

Hotel & Restaurant Dual Operations Manager

Sales & Events Manager - 3 days a week

Night Manager

Hotel - Duty Manager

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