Full time Work, Jobs in City Of Nottingham, Ntt (with Salaries)

Complaints & Information Support Officer
Nottinghamshire County Council —Nottingham
- Full-time
- Front desk
- IT
- Communication skills
8d
Parcelforce Warehouse Sorter
Royal Mail Group —Nottingham
- £12.71 - £13.94 an hour
- Overtime
- Customer service
- Annual leave
- Life insurance
Store Team Member
Home Bargains —Nottingham
- £12.71 - £13.00 an hour
- Weekend availability
- Bakery
- Café
- Store discount
- Annual leave
Quick apply
Trainee Sales Assistant
MIH Global —Nottingham
- £26,000 - £32,000 a year
- Full-time
- Word processing
- Computer literacy
- No experience needed
Quick apply
Soft Play Assistant
Meadows play Centre —Meadows
- £12.80 - £13.50 an hour
- Part-time
- Hospitality
- Management
- Experience working with children
Quick apply
1d
Wellbeing Centre Reception and Administrator
Nottingham High School —Nottingham
- £21,022.46 a year
- Full-time
- Front desk
- In-person
- School
- Free parking
Quick apply
3d
Maintenance Operative
Student Cribs —Nottingham
- £25,500 - £29,000 a year
- Weekend availability
- Microsoft Word
- Customer service
- Communication skills
Quick apply
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
Sales Assistant/Van Driver
CITY ELECTRICAL FACTORS LTD —Nottingham
- Up to £28,575 a year
- Full-time
- Customer service
- In-person
- Employee discount
Quick apply
Sales Assistant
AEI Prospects Limited —Nottingham
- From £650 a week
- Full-time
- Customer service
- Referral programme
Quick apply
Assistant Manager
Admiral Slots —Nottingham
- £28,875 a year
- 8 hour shift
- Customer service
- Cash handling
- Annual leave
Quick apply
Service Advisor/Administrator
Kimberley Caravan Centre Limited —Nottingham
- £26,437 a year
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Store discount
- Employee discount
Quick apply
Storeperson
JRL Group —Nottingham
- Full-time
- Manufacturing
Quick apply
Event Sales Assistant
Elysium Nottingham —Nottingham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick apply
8d
Warranty and Contracts Claim Handler
RH COMMERCIAL VEHICLES —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
Production & Quoting Coordinator – Plastics & Linear Drainage
Poly Advisory ltd —Nottingham
- £32,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Laboratory Reception Assistant
Source Bioscience —Nottingham
- £25,000 a year
- Full-time
- Administrative experience
- Typing
- Employee assistance programme
Quick apply
11d
HR Recruitment Assistant
University of Nottingham —Nottingham
- £26,908 - £28,890 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- Human resources
- Employee discount
Accreditation Officer (Fixed term maternity cover)
APIL —Nottingham
- £30,500 a year
- Temporary
- Hybrid work
- CRM software
- Customer service
- Databases
- Free parking
- Work from home
Quick apply
Junior Sales Assosiate
The Alpha Generation —Nottingham
- £350 - £650 a week
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Referral programme
Quick apply
5d

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Complaints & Information Support Officer

Nottinghamshire County Council -
Nottingham

Apply Now

Job details

Full-time
8 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
UK GDPR
Complaint handling
General Data Protection Regulation (GDPR)
Front desk
IT
Customer interaction
Communication skills

Full job description

At Nottinghamshire County Council, we are dedicated to serving our community with compassion and care. We believe in creating a supportive environment where everyone feels valued and empowered. Join us in making a difference in the lives of those we serve!

An exciting opportunity has arisen for a Complaints & Information Support Officer within our Complaints and Information Team. This role is essential for ensuring that we provide consistent, effective, and first-class customer service. You will be the first point of contact for individuals making complaints or requests for information, ensuring their needs are met with professionalism and empathy.

As a Complaints & Information Support Officer, your key responsibilities will include:

Customer Care: Delivering exceptional front-line service to all visitors and callers at County Hall.
Information Management: Supporting the management of statutory and non-statutory complaints, Freedom of Information requests, and Data Subject Access requests.
Guidance Provider: Offering advice and guidance to customers and colleagues on services, policies, and processes, including complex queries.
Administrative Support: Assessing, logging, and acknowledging customer contacts, ensuring all enquiries are directed to the appropriate procedures.

To thrive in this role, you should possess:

A strong understanding of customer service principles.
Experience in handling complaints and information requests.
Proficiency in IT and administrative tasks.
Knowledge of relevant legislation, including GDPR and FOIA.

We are looking for candidates who demonstrate:

Empathy and Understanding: Ability to handle emotionally challenging situations with care.
Communication Skills: Clear and effective communication with customers and colleagues.
Problem-Solving Abilities: A proactive approach to resolving issues and providing solutions.
Team Spirit: A collaborative mindset, working well within a team to achieve common goals.

At Nottinghamshire County Council, we offer:

A Place to Belong: A friendly, inclusive workplace where everyone is valued.
Professional Development: Opportunities for continuous learning and growth.
Work-Life Balance: Flexible working arrangements to support your lifestyle.
Generous Leave: A supportive environment that prioritises your well-being.

Don’t miss out on this fantastic opportunity to be part of a team that makes a real difference in our community! If you are passionate about providing excellent customer service and want to contribute to the well-being of Nottinghamshire County Council, we encourage you to apply today!

IND2

Apply Now

Refine Your Search

full time jobs in city of nottingham, ntt

Complaints & Information Support Officer

Parcelforce Warehouse Sorter

Store Team Member

Trainee Sales Assistant

Soft Play Assistant

Wellbeing Centre Reception and Administrator

Maintenance Operative

Print Assistant - (No 2 Printer)

Sales Assistant/Van Driver

Sales Assistant

Assistant Manager

Service Advisor/Administrator

Storeperson

Event Sales Assistant

Warranty and Contracts Claim Handler

Production & Quoting Coordinator – Plastics & Linear Drainage

Laboratory Reception Assistant

HR Recruitment Assistant

Accreditation Officer (Fixed term maternity cover)

Junior Sales Assosiate

I want to receive the latest job alerts for full time in city of nottingham, ntt

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