Onboarding manager Work, Jobs in Claverdon, War (with Salaries)

Head of Corporate Operations
Focus Group —Birmingham
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Business Support Manager
Ayyan Courier Limited —Solihull
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Team management
Quick apply
Office Manager
Emixa —Solihull
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £61,497 - £68,945 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
Training & Development Officer
Banana Moon Day Nurseries —Warwick
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Operations Manager - The Oaks Coventry
Student Roost —Coventry
- £45,000 - £48,000 a year
- Hospitality
- Sales
- Continuous improvement
Quick apply
13d
Head of People and Culture
WMGC —Birmingham
- £80,000 - £90,000 a year
- No degree
- Mentoring
- Recruiting
7d
Test Manager
BAM UK & Ireland —Solihull
- Communication skills
11d
Assistant HR & Payroll Officer
Warwickshire Wildlife Trust —Coventry
- £24,479 - £28,582 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Store discount
Quick apply
5d
HR Officer
Bright Outcomes Ltd —Leamington Spa
- £35,000 - £38,000 a year
- Part-time
- Hybrid work
- Human resources
- Recruiting
- Contracts
- Free parking
- Health & wellbeing programme
Quick apply
1d
School Office Manager (SEND Secondary School )
Trident Alternative Provision —Acocks Green
- £25,000 - £27,500 a year
- Full-time
- Administrative experience
- Supervising experience
- Team management
Quick apply
12d
Senior Procurement Manager
M Group —Warwick
- Hybrid work
- Team management
- Contracts
- Training & development
- Employee discount
Contractor Update Administrator Opportunities
Platform Housing Group —Birmingham
- Full-time
- Remote
- Administrative experience
- Travel
- Data entry
- Annual leave
- Employee assistance programme
4d
Premises Officer/Site Manager - Soft Services
BAM UK & Ireland —Birmingham
- £15.50 - £16.00 an hour
- Monday to Friday
- Travel
- Contracts
- In-person
6d
Office Manager
Reference Technology Ltd —Tamworth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
- Annual leave
Quick apply
Recruitment Administrator
Insight Care Group Ltd —Birmingham
- £30,000 a year
- Full-time
- Hybrid work
- Databases
- Human resources
- Recruiting
- Health & wellbeing programme
- Work from home
Quick apply
11d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
6d
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply

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Head of Corporate Operations

Focus Group -
Birmingham

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

onboarding manager jobs in claverdon, war

Head of Corporate Operations

Customer Onboarding & Transition Specialist

Manager of Dedicated Implementations - EMEA

Business Support Manager

Office Manager

Resource and Workflow Manager

Training & Development Officer

Senior Operations Manager - The Oaks Coventry

Head of People and Culture

Test Manager

Assistant HR & Payroll Officer

HR Officer

School Office Manager (SEND Secondary School )

Senior Procurement Manager

Contractor Update Administrator Opportunities

Premises Officer/Site Manager - Soft Services

Office Manager

Recruitment Administrator

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Compliance Officer - Trees and Landscapes

I want to receive the latest job alerts for onboarding manager in claverdon, war

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