Service advisor Work, Jobs in Colchester, Ess (with Salaries)

Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
6d
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
2d
Customer Service Advisor
Halfords —Colchester
- £30,810 - £36,960 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
10d
Service Advisor
Endeavour Automotive Group —Colchester
- £30,000 - £36,000 a year
- Communication skills
- Referral programme
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Coordinator
Eastern Concrete Ltd —Stowmarket
- Up to £35,000 a year
- Full-time
- Microsoft Outlook
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Aftersales Advisor
Lings Suffolk Triumph —Ipswich
- £24,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
7d
Full Time Customer Service Advisor
Big Blue Squirrel Self Storage —Maldon
- £27,000 - £27,750 a year
- 8 hour shift
- Microsoft Word
- IT
- In-person
- Free parking
- Annual leave
Quick apply
2d
Customer Service Advisor
Gallagher Bassett —Ipswich
- Full-time
- Communication skills
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Parts Advisor
Chassis Cab Ltd —Ipswich
- £29,000 - £32,000 a year
- Overtime
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Store discount
Quick apply
Vehicle Service Advisor
Europit Tyres —Maldon
- £27,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
7d
Customer Service Advisor
Drax Group —Ipswich
- £27,000 - £28,700 a year
- Communication skills
11h
Service Advisor
Lookers —Sudbury
- £29,000 - £32,000 a year
- Computer skills
- Communication skills
- Annual leave
Quick apply
1d
Parts Advisor
Taylors Jaguar Landrover & Renault —Great Dunmow
- £30,000 - £40,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
7d
Workshop Controller - Clacton
Underwoods Motoring —Clacton-on-Sea
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Parts Advisor
Lookers —Chelmsford
- £28,000 - £29,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
Quick apply
6d

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service advisor jobs near colchester, ess

Customer Service Advisor - Part Time, Fixed Term Contract

Cloud -
Colchester

Quick apply

Job details

Permanent
£15,862.08 a year
6 days ago

Benefits

Life insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills

Full job description

About Cloudfm

We’re driven by our mission to transform the Facilities Management industry and create a more sustainable future. Our smart solutions and cutting-edge technology help our clients optimise building performance and minimise energy waste.

How do you fit in?

The role of the CSA is a critical customer facing role working directly with our customers and supply chain partners to help them resolve maintenance issues. We are recruiting a part-time CSA working 24 hours per week on a fixed term contract of 14 months.

What you'll be doing day to day

Reviewing incoming maintenance tasks and assigning to our Supply Chain Partners.
Working with supply chain partners, providing accurate information and effective communication, to ensure maintenance tasks are resolved in accordance with agreed service level agreements.
Manage inbound calls against agreed SLA's.
Monitor all systems/communications and update appropriately with accurate information to ensure complete transparency for our client, e.g., Building Portal, Client Inboxes, Email.
Escalating issues as necessary and in a timely manner to the relevant people.
Investigate all maintenance tasks that are sitting in backlog to find a resolution.
Support all queries seeking out the appropriate point of contact.
Ensure customer service levels are met and exceeded.
Follow and stay up to date with internal changes to process

What you'll bring to the table

You'll have at least one year of customer service experience, ideally in a helpdesk environment. You'll have great interpersonal skills and good written communication.

Why join us

You'll be welcomed by a passionate and friendly team, and will be part of an open, inclusive, and supportive culture. Working for a fast-paced and driven company, you'll have plenty of opportunities to learn and grow, if that’s what you’re after. We also offer a generous rewards package to help you make the most out of life, including:

Salary: £15,862.08 per annum
Remote working to help you achieve a balanced life.
25 days holiday increasing after 2 years’ service and an extra day on your birthday!
Health Cash Plan to look after your physical and mental health.
Enhanced Maternity, Adoption and Paternity pay
Wellbeing support, confidential helpline, and counselling
Retail cashback and discounts because who doesn’t love saving money?
Life Insurance and Personal accident cover to give you peace of mind.

Additional information about the role

The Customer Service Team work a rotational shift pattern covering a pattern from 7am to 8pm (you would work a 9 hour shift within those hours with an hour for lunch) and a one in three weekend shift.

This role is working 24 hours per week, 3 days per week (8 hour days excluding lunch) following a rotational shift pattern.

As this is a fully remote role, we like to meet candidates in person so shortlisted candidates will be invited to an assessment day at our office in Colchester, Essex. We're a nice bunch though so you should have fun!

Quick apply

Refine Your Search

service advisor jobs in colchester, ess

Customer Service Advisor - Part Time, Fixed Term Contract

Customer Service Advisor

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Customer Service Advisor

Service Advisor

Customer Service Advisor - Remote

Customer Service Coordinator

Aftersales Advisor

Full Time Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Parts Advisor

Vehicle Service Advisor

Customer Service Advisor

Service Advisor

Parts Advisor

Workshop Controller - Clacton

Parts Advisor

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