Client services coordinator Work, Jobs in Denham, Bkm (with Salaries)

Operations Coordinator
Gilchrist Engineering Services —Ickenham
- £34,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
7d
People, Culture and Wellbeing Project Co-ordinator
International Wellbeing Insights Ltd —Uxbridge
- £27,000 - £29,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
6h
Planning Coordinator
M Group —Slough
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Healthcare Project Co-Ordinator
Apodi ltd —Maidenhead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- IT
- Annual leave
- Gym membership
Quick apply
3d
Scheduling Coordinator
M Group —Slough
- IT
- Annual leave
- Employee assistance programme
Community Support Coordinator &Administrator
Crossroads Care Slough —Slough
- £26,000 - £29,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
Quick apply
9h
Project Coordinator - Northolt
Construo —Northolt
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
13d
Client Services Coordinator
RGH‑Global Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Organisational skills
5d
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- Customer service
- Laboratory experience
- No experience needed
- Free parking
- Employee assistance programme
5h
Clinic Coordinator
Therapie Clinic —Uxbridge
- £13.94 - £15.79 an hour
- Customer service
- Analysis skills
- Communication skills
- Paid training
- Annual leave
9d
Air Import Coordinator
Nippon Express Europe GmbH —Uxbridge
- Overtime
- Free parking
Quick apply
11d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
3d
Bid and Proposal Coordinator
British Pipeline Agency —Hemel Hempstead
- £37,000 - £40,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Logistics & Field Operations Coordinator
Starpal.AI —Woking
- From £30,000 a year
- Part-time
- Data analysis skills
- Organisational skills
- IT
- Flexitime
- Employee stock ownership plan
Quick apply
7d
Event Coordinator
The GOAT Mongolian kitchen Lounge —London
- £24,420 - £60,000 a year
- Temporary
- Hospitality
- Hotel
- Organisational skills
Quick apply

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Operations Coordinator

Gilchrist Engineering Services
Ickenham

Quick apply

Job details

Permanent | Full-time
£34,000 - £40,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Facilities management
Maintenance
Project coordination
Microsoft Office
Customer relationship management
Organisational skills
Contracts
Communication skills

Full job description

Role Overview

The operations Coordinator ensures smooth planning, coordination, and delivery of client projects and reactive works from enquiry to handover. Responsibilities include managing enquiries, preparing quotations, maintaining accurate project and client records, and scheduling resources such as staff, fleet, and logistics.

Serving as a key point of contact, providing timely updates to clients, supporting Contract Managers and engineering teams, managing communications, and maintaining strong stakeholder relationships. The coordinator also supports with improvements to operational processes, driving efficiency and project delivery quality.

Key Responsibilities

Scheduling & Job Management

Ø Set up new projects in the business system and ensure all client and project details are accurately recorded.

Ø Allocate project jobs and coordinate schedules, resources, engineers, and fleet to ensure timely delivery.

Ø Manage logistics, including fleet planning, travel, accommodation, and equipment requirements.

Ø Liaise with clients to clarify job requirements and provide clear, timely updates throughout the project.

Ø Assign contract, remedial, and emergency works to engineers and subcontractors via business systems and ensure job details and materials are prepared.

Ø Maintain regular communication with engineers and Contract Managers to ensure labour and schedules are planned effectively.

Ø Maintain effective subcontractor and supplier relationships

Ø Support Contract Managers and multidisciplinary engineering teams, including gas, welding, and plumbing specialists.

Ø Maintain accurate internal records to support smooth project tracking and handovers.

Ø Proactively manage the Planned Maintenance programme to ensure all works are completed on schedule.

Communication & Account Management

Ø Serve as the primary point of contact for contract-related and client enquiries, building and maintaining strong professional relationships.

Ø Provide timely, accurate, and clear information to both internal and external stakeholders to support effective service delivery and client satisfaction.

Ø Maintain a comprehensive understanding of each contract and client account, offering accurate overviews and actioning requests promptly and proactively.

Ø Ensure all written communication is of a high standard, reflecting the professionalism of the company.

Ø Take ownership of enquires via the Operations email and telephone ensuring that they are dealt with promptly and escalations are referred to the leadership team as and when required.

Contract Administration

Ø Ensure all contract-related documentation are accurately filed and maintained in accordance with the company’s electronic filing procedures.

Ø Complete PQQs and update client or compliance portals as required.

Ø Prepare, proofread, and issue job reports, while maintaining up-to-date WIP records for all our clients.

Ø Support the onboarding of new clients, ensuring each stage is completed in full compliance with company procedures.

Ø Accurately record and maintain client information within relevant business systems.

Ø Prepare and request client invoices promptly upon completion of works, in line with company invoicing procedures.

Compliance & Risk Management

Ø Ensure all jobs are supported with the required RAMS prior to works commencing.

Ø Verify that internal labour and subcontractors hold the necessary qualifications, certifications, and competencies to carry out assigned works.

Ø Maintain and update the employee skills matrix to include storing of training certificates and are filed correctly and that expiring certifications are identified and renewed as required.

Ø Take the lead with organising and booking training requirements.

Ø Escalate any compliance concerns or instances of non-compliance to the leadership team promptly.

Ø Provide support with company fleet administration, including coordination of MOTs, servicing, and accurate record keeping.

Tracking & Reporting

Ø Maintain an accurate and centralised contract database in line with internal filing procedures.

Ø Monitor key contract dates - such as PPM and remedial visits—using internal systems to ensure all planned activities are completed on schedule.

Ø Produce regular reports on contract status, performance metrics, and renewal timelines to support informed decision-making.

Ø Ensure all job reports are proofread, include high-quality photos, and are issued to clients in a timely manner.

Ø Manage engineer timesheets, ensuring accuracy and weekly submission to payroll.

Process and System Management and Improvement

Ø Continuously review existing processes to identify opportunities for increased efficiency, effectiveness, and reduced contract cycle times.

Ø Recommend and support the implementation of process enhancements to strengthen business operations across functions.

Ø Identify opportunities for system improvements and work with the leadership team to optimise workflows and drive business performance.

Ø Actively contribute ideas through HMS’ ‘open door’ policy to support new processes, business direction, and ongoing improvements.

Quotations

Ø Prepare and produce accurate client quotations for required works, ensuring all figures, scope, and details are complete.

Ø Gather and verify relevant information for each quotation, collaborating with Contract Managers or subcontractors to confirm scope, timings, and requirements.

Ø Ensure all quotations are logged and maintained in the business system throughout the process.

Ø Follow up with clients via phone and email in line with company processes to support timely approvals and decision-making.

Ø Review and check quotations to ensure accuracy, compliance with company standards, and completion of the internal approval process.

Ø Process all quotations within established company timeframes, maintaining clear records to support reporting and client communication.

Essential Skills & Experience

Ø Minimum of 2 years’ experience in contract coordination, contract administration, project coordination, or a similar role.

Ø Experience in client management, scheduling, and resource planning.

Ø Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities and deadlines.

Ø Excellent written and verbal communication skills with clients, internal teams, and remote colleagues.

Ø Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or project/contract management systems.

Ø Ability to maintain accurate records and support smooth project handovers.

Ø Proactive problem-solving skills with a process improvement mindset.

Ø Collaborative team player capable of working independently.

Ø General understanding of the M&E industry, commercial maintenance, and engineering practices.

Ø Knowledge of facilities management operations and day-to-day functions.

Ø Basic financial administration skills, including invoicing.

Pay: £34,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in denham, bkm

Operations Coordinator

People, Culture, Wellbeing Programme Delivery Manager

Client & Project Coordinator

People, Culture and Wellbeing Project Co-ordinator

Planning Coordinator

Healthcare Project Co-Ordinator

Client Services Coordinator

Client Services Coordinator

Receptionist / Client Services Coordinator

Scheduling Coordinator

Community Support Coordinator &Administrator

Project Coordinator - Northolt

Client Services Coordinator

Scheduling Coordinator (Administrator)

Clinic Coordinator

Air Import Coordinator

Customer Support Coordinator

Bid and Proposal Coordinator

Logistics & Field Operations Coordinator

Event Coordinator

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