Technical support occupations Work, Jobs in Eckington, Dby (with Salaries)

IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Desktop Support Technician
Arnold Magnetic Technologies —Wales Bar
- £30,000 - £34,500 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
2d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
14d
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Support & Projects Technician
Oliver King Consulting Limited —Sheffield
- Up to £30,000 a year
- Full-time
- Travel
- Communication skills
Quick apply
14d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
Project Delivery Worker – Digital Inclusion
Community Development Chesterfield —Chesterfield
- £6,500 a year
- Computer literacy
- IT
- Computer skills
Quick apply
2d
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Analysis skills
IT End User Support Analyst - Level 2
Certara —Sheffield
- Full-time
- Remote
- Writing skills
- Maintenance
- Analysis skills
2d
IT Support Analyst
Skovgaard Solutions —Sheffield
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- English
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
9d
Holiday Cover Support Analyst (Flexible Hours)
Optifarm - Speria —Newbold
- £12.71 an hour
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Travel
- Free parking
- Paid training
Quick apply
IT Support Technician
Balliante —Rotherham
- £24,000 a year
- Part-time
- Analysis skills
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Digital Inclusion Worker
Citizens Advice North East Derbyshire —Clay Cross
- £25,877 - £28,664 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
IT Support Technician
Amazon UK Services Ltd. —Mansfield
- Full-time
- Maintenance
- English
Senior Service Desk Analyst (2 roles available)
Sheffield Hallam University —Sheffield
- £32,080 - £38,784 a year
- Part-time
9h
ICT Support Technician
Mansfield District Council —Mansfield
- £28,598 - £33,699 a year
- Full-time
- Hybrid work
- Communication skills
8d

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IT Support Technician

AvantiGas -
Chesterfield

Apply Now

Job details

Qualifications

Technical troubleshooting
Desktop support
Danish
Stakeholder liaison
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Technical support incident logging
Mobile device management
ServiceNow
IT incident logging
Application support
Fault diagnosis and repair
Communication skills
Microsoft Azure
Remote diagnostics
Mobile devices

Full job description

Job Introduction

IT Support Technician

Head Office Based | Chesterfield | Competitive Salary + Benefits

Keep Our People Connected, Every Day

AvantiGas is looking for a proactive and customer-focused IT Support Technician to join our IT team, supporting employees across AvantiGas (our UK business) and KosanGas (our Nordics business) with first- and second-line technical support.

We are looking for someone who enjoys problem-solving, working with people, and getting hands-on with a wide range of technologies - someone who can diagnose issues quickly, communicate clearly, and keep our IT systems, hardware, and software running smoothly for everyone who relies on them.

The Opportunity

As IT Support Technician, you will be the first point of contact for IT queries across the business, providing proactive support to employees and ensuring technical issues are resolved efficiently and within agreed timeframes.

Reporting to the IT Service Manager for the UK and Nordics, and working within our wider matrix organisation, you will be part of a team of three based in the UK, working alongside three further colleagues in our Danish business.

This is more than a helpdesk role - it's about being a reliable technical focal point across a broad range of IT projects and activities, helping to keep hardware, software, and systems running smoothly while supporting the wider business as it grows. Some travel to depots across the UK should be expected, with occasional international travel to support the wider region.

What You Will Be Doing

Act as the first point of contact for IT queries via telephone and our helpdesk ticketing system.
Promote the use of our bespoke self-service portal within ServiceNow, helping end users submit requests to the correct IT team.
Diagnose and resolve technical issues with hardware, software, networks, and peripherals.
Set up, configure, and maintain laptops, mobile devices, and other IT equipment.
Support users with Microsoft 365, Windows, and other common business applications.
Perform user administration duties across Active Directory and other platforms.
Record and manage issues using ServiceNow, resolving user faults within agreed fix times and maintaining SLAs.
Use remote-control software tools to diagnose and resolve faults efficiently.
Support the delivery of key business and transformation projects, liaising with international technical teams across the UGI group.
Complete equipment assessments and checks on returned assets, maintaining accurate asset deployment registers.

What We Are Looking For

Functional:

Experience working within the support function of an IT department.
Experience of mobile hardware and software (Android).
Competence with Microsoft Windows, Active Directory, Group Policy, CoreView, Office 365 and related applications.
Experience of Azure is desirable but not essential.
Familiarity with hardware builds, imaging, and deployments is desirable.
Experience supporting VoIP systems and mobile device management (MDM) is desirable.
An IT and/or Microsoft qualification, such as ITIL processes or Microsoft Certified, is desirable.
Good knowledge of cloud-based solutions and operations.
Ability to work to tight deadlines under pressure, prioritising your own workload.

Personal:

Excellent interpersonal skills and stakeholder management.
Excellent verbal and written communication skills across all levels of the business.
Effective planning and organisation, with the ability to handle conflicting priorities.
A problem-solving approach to activities and tasks.
Willingness to undertake manual handling for equipment movements.

The Rewards

Competitive salary
Comprehensive benefits package
Exposure to a broad range of IT projects across an international business
Collaborative team environment with strong support from your line manager and colleagues
Professional development and ongoing training opportunities

About AvantiGas

Part of UGI International, AvantiGas is a leading UK LPG distributor committed to delivering safe and efficient energy solutions. We supply homes and businesses across the country and work closely with our sister business, KosanGas, in the Nordics. We're continuing to invest in our people, processes and technology as we grow.

Ready to Apply?

If you are a proactive problem-solver who enjoys working with people and technology, and wants to play a key role in keeping our business running smoothly, we would love to hear from you.

Apply Now

Refine Your Search

technical support occupations jobs in eckington, dby

IT Support Technician

Complex Product Support Associate

Desktop Support Technician

1st-2nd Line IT Support Engineer

Timetable Support Specialist

Desktop Support Analyst

IT Support & Projects Technician

IT Support Technician

1st Line Support Analyst

Project Delivery Worker – Digital Inclusion

Product Support Specialist

IT End User Support Analyst - Level 2

IT Support Analyst

Service Desk Technician

Holiday Cover Support Analyst (Flexible Hours)

IT Support Technician

Digital Inclusion Worker

IT Support Technician

Senior Service Desk Analyst (2 roles available)

ICT Support Technician

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