Duty manager Work, Jobs in Edinburgh, Sct (with Salaries)

Duty Manager
The Roseate Edinburgh —Edinburgh
- £31,000 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
Quick apply
Duty Manager
ABM UK —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Duty Manager
Leonardo Hotel Edinburgh Haymarket —Edinburgh
- Hospitality
- Hotel
- Hotel experience
- Referral programme
Quick apply
Duty Manager
ABM —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
Duty Manager
LKQ Corporation —Kirkcaldy
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Multi-Unit Duty Manager
SSP —Edinburgh
- £13.75 - £15.25 an hour
- Weekend availability
- Hospitality
- Leadership
- Employee discount
Quick apply
Duty Pharmacy Manager - Edinburgh FTC
Tesco UK —Edinburgh
- Up to £52,000 a year
- Full-time
- IT
Centre Manager
Cubo Work —Edinburgh
- £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
4d
Duty Manager
Cold Town House —Edinburgh
- £14.05 an hour
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Store Detective
ASEL —Edinburgh
- £15.00 - £15.70 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Duty Security Manager
ISS Facility Services —Edinburgh
- £16.13 an hour
- Monday to Friday
- Leadership
Operations and Day Service Manager — Adult Day Services
The Open Door Edinburgh —Edinburgh
- £45,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
5d
Reviewing Officer
Fife Council —Fife
- £47,604.34 - £57,196.54 a year
- Full-time
- Hybrid work
- Travel
- Care plans
- Communication skills
- Employee discount
5d
People Business Partner - Hybrid
Had Fab —Tranent
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Quick apply
1d
Night Duty Manager
Sirius Hotel Group —Edinburgh
- Full-time
- Hotel
- IT
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager/Assistant Manager
The Southern —Edinburgh
- £13.25 - £13.56 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Annual leave
- Employee discount
Quick apply
7h
Duty Manager
SSP —Edinburgh
- £13.75 - £15.25 an hour
- Weekend availability
- Hospitality
- Leadership
- Employee discount
Quick apply
6d
General Manager
Ripple Dental Care —Edinburgh
- £36,000 - £40,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Employee discount
Quick apply
Casual Duty Manager
Elior UK —Edinburgh
- £15 an hour
- Full-time
- Flexible schedule
Quick apply
Duty Manager
Laird and Dog —Lasswade
- £13.20 - £13.45 an hour
- Weekend availability
- Hospitality
- Analysis skills
- Organisational skills
Quick apply
5d

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Duty Manager

The Roseate Edinburgh
Edinburgh

Quick apply

Job details

Full-time
£31,000 a year

Qualifications

Hospitality
Supervising experience
Front desk
Leadership
Communication skills
Hotel experience

Full job description

The Roseate Edinburgh, located just five minutes from Haymarket railway station and less than 20 minutes’ drive from Edinburgh Airport, has stood at the gateway to old-town Edinburgh since the 1860s. It has witnessed the evolution of modern-day Edinburgh, offering a luxurious and stylish city retreat with an authentic Scottish soul.

Characterful, evocative interiors inspired by the neoclassical design of old-town Edinburgh, the boutique hotel exudes timeless, understated charm and elegance. Refined, relaxed and intimate, it is a tranquil sanctuary that seamlessly blends the story of the Scottish capital city and its unparalleled history and lineage with contemporary modern luxury and comfort.

Roseate Hotels & Resorts, renowned for their mindful restoration of heritage properties, immaculate hospitality and warm service, promise an unforgettable experience at The Roseate Edinburgh. This commitment to refined, boutique hospitality has earned the property a distinguished place within the Small Luxury Hotels of the World collection.

THE ROLE

We are looking for a confident and guest-focused Duty Manager to join our passionate and vibrant team, available to start immediately.

This is a predominantly Front of House and Reception-led role, ideal for an experienced hospitality professional who thrives in a guest-facing environment and takes pride in delivering seamless, luxury experiences from the moment a guest walks through the door to the moment they check out.

The ideal candidate will be a natural leader with a hands-on approach, a calm head under pressure and an unwavering commitment to the highest standards of service.

KEY RESPONSIBILITIES

Front of House & Reception Operations

Act as the face of the hotel, leading by example on the front desk and throughout all guest-facing areas
Oversee the smooth and efficient day-to-day running of Reception, ensuring all arrivals, departures and in-house guests receive a warm, personalised and professional service
Manage room allocations, upgrades and special requests, ensuring every guest’s stay is tailored to their individual needs
Handle guest check-ins and check-outs efficiently, maintaining accuracy across all billing and reservation records
Respond promptly and professionally to guest queries, complaints and special requirements, resolving issues with empathy and efficiency
Ensure SLH Club member reservations and associated benefits are recognised and delivered consistently at every touchpoint
Monitor the daily movement of the hotel, anticipating busy periods and coordinating with all departments to maintain seamless operations
Conduct thorough handovers at the start and end of each shift, ensuring the team is fully briefed on VIPs, arrivals, departures and any outstanding matters
Support the seamless guest journey between hotel Reception and KIN by Gary Maclean, ensuring all restaurant reservations, special requests and dining experiences are communicated and coordinated effectively
Act as a key point of contact between the KIN FOH team and wider hotel operations, upholding the same standards of warm, attentive and refined service that define both the restaurant and The Roseate Edinburgh

Team Leadership & Development

Supervise, support and motivate the Front of House and Reception team during shifts
Lead and conduct reception training, coaching team members to uphold the hotel’s luxury service standards
Prepare and manage monthly rotas for the department, uploading schedules to hotel systems in a timely manner
Communicate hotel values, standards and culture to all team members
Support new starters through induction and on-the-job training
Conduct regular floor walks and public area checks to ensure presentation, cleanliness and service standards are consistently maintained
Liaise with Housekeeping, Food & Beverage, Maintenance and all other departments to ensure smooth daily operations
Handle and document all incidents, accidents and maintenance issues in line with hotel policy
Oversee night operations where required, ensuring the safety and security of guests, team members and the property

WHAT WE ARE LOOKING FOR

Previous experience in a Front of House or Reception role within a luxury or boutique hotel is essential
Previous supervisory or duty management experience is highly desirable
Familiarity with hotel property management systems (PMS)
Knowledge of the SLH Club loyalty programme and its guest benefits is an advantage
Exceptional communication and interpersonal skills
A professional, polished and warmly welcoming presence
Ability to remain calm, decisive and solutions-focused under pressure
Flexibility to work across a variety of shifts including early mornings, late evenings, weekends and public holidays

PACKAGE & BENEFITS

Meals on duty
Employee recognition awards
Performance review and personal development plan
Internal transfer and promotion opportunities
Support in the development of your career
Preferential room rates within the hotel group for yourself, family and friends

ELIGIBILITY

You must be eligible to live and work in the UK to apply for this position. In line with the requirements of the Asylum and Immigration Act 1996, all applicants must hold documented evidence of their right to work in the UK. This will be required as part of the recruitment process.

Pay: £31,000.00 per year

Work Location: In person

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Refine Your Search

duty manager jobs in edinburgh, sct

Duty Manager

Duty Manager

Duty Manager

Duty Manager

Duty Manager

Multi-Unit Duty Manager

Duty Pharmacy Manager - Edinburgh FTC

Centre Manager

Duty Manager

Store Detective

Duty Security Manager

Operations and Day Service Manager — Adult Day Services

Reviewing Officer

People Business Partner - Hybrid

Night Duty Manager

Duty Manager/Assistant Manager

Duty Manager

General Manager

Casual Duty Manager

Duty Manager

I want to receive the latest job alerts for duty manager in edinburgh, sct

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