Medical receptionist Work, Jobs in Elmers End (with Salaries)

GP Practice Receptionist
Elm House Surgery —Beckenham
- £13 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
13d
Receptionist
Greenwood Group - GP Practice —London
- From £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
7d
Receptionist
Bromley - Hayes Dental Surgery —Bromley
- £13 an hour
- Full-time
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Part Time Receptionist/Administrator
Beckenham and Bromley Chiropractic Clinic —Bromley
- £13 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
Quick apply
7d
MEDICAL RECEPTIONIST
Women's Health Dulwich —Dulwich
- £20,000 - £25,000 a year
- Part-time
- Customer service
- Front desk
- Communication skills
Medical Receptionist
Wickham Park Surgery —West Wickham
- £12.85 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
6d
Dental Receptionist - Private Dental Clinic
London Dental Arts —London
- From £14 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Employee discount
Quick apply
12d
Dental Receptionist
Smile4U —East Dulwich
- Up to £30,000 a year
- Full-time
- Front desk
- In-person
- Leadership
Quick apply
9d
Medical Secretary - GP Practice
GP Surgery / Medical Practice —Bromley
- Part-time
- Organisational skills
- IT
- In-person
- Annual leave
Quick apply
12d
Medical Receptionist
Chislehurst Medical Practice —Chislehurst
- £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
5d
Dental Receptionist
Splendent Care Ltd —Croydon
- From £12.88 an hour
- Part-time
- Administrative experience
- Patient care
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Receptionist
The Real Clinic Battersea —London
- £14.80 - £15.00 an hour
- Microsoft Office
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Clinic Receptionist
London School of Osteopathy —Bethnal Green
- £14.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
8d
GP Receptionist (Part-time)
Bedford Hill Family Practice —London
- £13.05 - £13.40 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Medical Secretary
One Health Lewisham —London
- £33,223.50 a year
- Full-time
- Microsoft Office
- Maths
- Organisational skills
Quick apply
Medical Secretary
London Gynaecology —London
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d
Dental Receptionist
Smile Welling Dental Care —Welling
- From £12.50 an hour
- Part-time
- Social media management
- Customer service
- Administrative experience
Quick apply
7d
Admin Assistant/Receptionist
Fine Tutors —London
- £12.75 - £13.50 an hour
- Part-time
- Customer service
- Accounting
- Organisational skills
Quick apply
Bank Medical Receptionist
The London Clinic —London
- £13.70 an hour
- Hospitality
- Customer service
- Hotel
12d
Receptionist – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Annual leave

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GP Practice Receptionist

Elm House Surgery -
Beckenham

Quick apply

Job details

Permanent | Part-time
£13 an hour
13 days ago

Benefits

Free flu jabs
Company pension

Qualifications

Microsoft Outlook
Customer service
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job Overview

We are looking to recruit an exceptional Medical Receptionist to complement our existing team.

The hours are part-time across 4 days. Mondays and Fridays are essential (unfortunately, we cannot offer flexibility on this).

This role would suit someone who is looking for an opportunity to develop their existing customer service skills in a fast-paced progressive environment.

The ideal candidate will have excellent verbal and written communication skills. They will be empathetic, compassionate, patient focused and driven to provide exacting standards of care. We require someone who is resilient, adaptable to change, positive, enthusiastic, and an effective team player. Experience in EMIS Web and Docman is desirable but not essential.

We offer competitive rates of pay, a large, friendly team, modern, purpose-built premises, an NHS Pension, and a free annual flu jab.

Previous applicants need not apply again.

Responsibilities

The purpose of this role is to deliver a high level of customer care to patients. The receptionists are front-line and should promote a professional and friendly image to patients and visitors at all times. They also provide an essential support function to the clinical and management teams.

Dealing with enquiries from patients, internal personnel and external organisations in a professional and efficient manner.
Receiving and directing patients and visitors on arrival at the practice with courtesy.
Dealing with Anima requests in a friendly professional manner, ensuring confidentiality according to the practice procedure.
Handling all telephone enquiries and requests within the practice telephone protocol.
Operating the clinical system to book, cancel and amend appointments.
Operating the clinical system to input and retrieve data as required.
Responsible for receiving and recording messages efficiently and accurately according to practice procedure, ensuring that messages are conveyed to the clinical team in a timely manner.
Liaising with the doctors regarding requests for home visits. Booking home visits as per practice protocol.
Arranging interpreting services as and when required.
Ensuring that all patient registration procedures are carried out accurately and that patients complete the necessary documentation.
Ensuring that patient records are up to date and that information recorded is accurate and relevant.
Dealing with patient tasks and requests on Anima and Emis tasks according to practice procedure.
Managing outgoing mail as appropriate.
Photocopying information when necessary.
Responsible for handover at change of shift those outstanding queries and messages.
Assisting with the resolution of patient complaints informally wherever possible. Escalating complaints to the Reception Managers or Complaints Manager as appropriate. Ensuring that the practice complaints leaflet is available to patients upon request.
Ensuring the reception and waiting areas are kept clean, safe and tidy at all times.
Responsibility for opening up and closing down the building as per practice procedure.
Ensure till takings are accurately documented according to practice procedure.
Attending any necessary training/ courses. Understanding and participating in annual appraisal and review.
To be aware of the practice Health and Safety policies and ensure that correct and safe procedures are followed.
To observe the rule of patient confidentiality and be aware of the Data Protection Act.

Essential Requirements

A good standard of education with an expectation of having GCSE Maths and English at Grade C or above or equivalent
Experience of working in a customer care environment
Excellent communication and interpersonal skills
Competence in the use of MS Office and Outlook
Ability to use own initiative, discretion, and sensitivity
Ability to work effectively as a team member and autonomously
Good organisational skills
Punctual and committed to supporting the team effort
High levels of integrity and loyalty
Clear, polite telephone manner
Flexible, co-operative and adaptable
DBS check will be required

Desirable Skills / Knowledge

Experience of working in a healthcare setting
Experience in EMIS Web and Docman

We offer

a large, friendly team
modern, purpose-built premises
an NHS Pension
free annual flu jab

Pay: £13.00 per hour

Benefits:

Free flu jabs

Work Location: In person

Quick apply

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