Clinic operations manager Work, Jobs in Eltham, Gtl (with Salaries)

Reception Supervisor NHS - Patient Services
Penrose Health —London
- Full-time
- Vital signs
- Continuous improvement
- Organisational skills
Quick apply
7d
Medical Secretary/Administrator
Cognyfi —Reigate
- From £26,000 a year
- Full-time
- Databases
- Business development
- Recruiting
Quick apply
7d
Divisional Practice Manager – OS Practice Management
Orthopaedic Specialists —London
- Up to £45,000 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Data Administrator
Change Grow Live —Newham
- £27,811.31 - £29,410.14 a year
- Word processing
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Head of Clinical Operations
Dispensed —London
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Recruiting
Quick apply
12d
Clinical Support Specialist - 12 month FTC, Full-Time
hVIVO Services Limited —London
- Overtime
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Clinic Manager Accelerator Team - London City
Therapie Clinic —London
- £40,000 - £48,000 a year
- Sales
- Customer service
- Supervising experience
- Paid training
- Annual leave
Success Operations Associate
Tabeo —London
- Remote
- Communication skills
- Annual leave
18h
Strategic Communications and Engagement Manager
West and North London ICB —London
- £58,133 - £65,261 a year
- Full-time
- Presentation skills
- Mentoring
5d
Front of House Admin - LIPS Healthcare
Battersea Academy for Skills & Employment —London
- £30,000 - £33,000 a year
- Full-time
- Management
- Hotel
- Organisational skills
- Free parking
Quick apply
Call Handler/ Administrator
CRGH —London
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Head of Clinical Systems
Circle Health Group —London
- Up to £90,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
- Life insurance
Quick apply
Senior Clinical Account Executive
Healthtech-1 —London
- £2,500 - £75,000 a year
- Overtime
- Leadership
- Communication skills
- School
- Annual leave
- Work from home
Assistant Practice Manager
Claremont Clinic —London
- £17.00 - £18.50 an hour
- Full-time
- Management
- Customer service
- GP surgery experience
Quick apply
8d
Head of Performance Creative at AIOS — Remote, $150,000–$250,000/yr + 0.10%–0.30% equity
AIOS (YC W20/S21) —London
- £150,000 - £250,000 a year
- Full-time
- Remote
- AI
- Annual leave
Front of House Admin - Private GP Clinic
Well Life Clinic —Oxted
- £13.50 - £15.00 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee discount
Quick apply
7d
Integrations Manager
MSK Clinics Group —London
- Hybrid work
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
Phlebotomist (Bank Hours), Phlebotomy Department
Health Services Laboratories (HSL) —London
- Up to £14.80 an hour
- Weekend availability
22h
Community Manager and Sales
Go Freestyle —Clapham
- £25,420 - £32,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
4d
Freelance Phlebotomist
Heim —London
- Full-time
- Remote
- Blood sampling
- Customer service
- English
Quick apply

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Reception Supervisor NHS - Patient Services

Penrose Health -
London

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Technical troubleshooting
Patient flow optimisation
Vital signs
EMIS Web
Front of house supervision
Operations management
Team leadership
Patient appointment coordination
Coaching
Mentoring junior staff
Infection prevention & control
Patient service
Continuous improvement
Organisational skills
Front desk
Cleaning
Computer skills
Communication skills
Facilities maintenance
Patient observation
Healthcare experience
Rota coordination

Full job description

Description

Looking for a hands-on leadership role where you can make a visible difference to patients and colleagues every day?

As our Welcome Team Lead, you’ll provide day-to-day supervision and coordination for the team responsible for creating a professional, efficient and friendly experience for every patient visiting the practice.

You’ll be the calm, confident and proactive presence that helps keep our front-of-house operation running smoothly. You’ll coordinate rotas and daily staffing, support colleagues through busy clinics and make sure patients are welcomed, checked in and supported effectively.

This is a role for someone who enjoys taking ownership and being part of the action. You’ll coach and support colleagues, reinforce high standards and step in when needed to resolve problems, support patients or keep the service moving.

You will not have formal line-management responsibility for the Welcome Team. The Site Operations Manager remains responsible for formal people management, with the Welcome Team Lead providing day-to-day supervision, feedback and escalation where required.

You’ll also take responsibility for the quality of the front-of-house environment. That means making sure reception and waiting areas are clean, organised and welcoming, identifying facilities or equipment issues, maintaining essential supplies and working with our central teams to get problems resolved quickly.

Working closely with the Site Operations Manager, clinicians and central support teams, you’ll help identify opportunities to improve patient flow, processes and the overall experience of visiting the practice.

Key Responsibilities

Providing day-to-day supervision and support to the Welcome Team
Coordinating schedules and daily staffing cover
Helping organise and prioritise the team’s workload
Coaching colleagues and supporting induction and ongoing development
Providing feedback and escalating performance or conduct concerns to the Site Operations Manager where appropriate
Overseeing the smooth running of reception and waiting areas
Welcoming patients and making sure they are checked in efficiently
Ensuring patient contact details and key health information are checked and kept up to date
Monitoring appointment books and working with central teams to resolve scheduling issues
Role-modelling best-practice technique and professional conduct when taking vital observations
Helping resolve day-to-day patient or team issues
Monitoring service performance and identifying opportunities for improvement
Working with clinicians, administrative teams and the Site Operations Manager to improve patient flow and service delivery
Keeping reception and waiting areas tidy, professional and welcoming
Supporting Health & Safety, infection control and site standards
Coordinating facilities, equipment and maintenance issues with the relevant teams
Reporting IT and equipment faults and helping with basic troubleshooting
Providing building inductions and tours for new staff, temporary workers and visitors
Engaging with patients, gathering feedback and supporting health awareness initiatives

Skills, Knowledge and Expertise

Are confident supervising and supporting a small team
Are proactive and comfortable taking ownership
Keep calm and organised when things get busy
Can balance empathy and warmth with confidence and firmness
Have strong communication and organisational skills
Take pride in creating a safe, organised and welcoming environment
Are comfortable working with IT systems and learning new technology
Enjoy solving problems and improving the way things work
Work well with clinical, operational and central support teams
Understand the importance of confidentiality, patient privacy and professional standards
Want a role where you can see the impact of your work every day

Experience within healthcare, primary care or using systems such as EMIS would be helpful, but is not essential.

Benefits

View the full job spec here

About Penrose Health

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.

We work closely with NHS partners to deliver a full range of services — from routine checks to complex, long-term care — backed by robust systems and a culture of continuous improvement.

We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.

Learn more at penrosehealth.co.uk.

Quick apply

Refine Your Search

clinic operations manager jobs in eltham, gtl

Reception Supervisor NHS - Patient Services

Medical Secretary/Administrator

Divisional Practice Manager – OS Practice Management

Senior Data Administrator

Head of Clinical Operations

Clinical Support Specialist - 12 month FTC, Full-Time

Clinic Manager Accelerator Team - London City

Success Operations Associate

Strategic Communications and Engagement Manager

Front of House Admin - LIPS Healthcare

Call Handler/ Administrator

Head of Clinical Systems

Senior Clinical Account Executive

Assistant Practice Manager

Head of Performance Creative at AIOS — Remote, $150,000–$250,000/yr + 0.10%–0.30% equity

Front of House Admin - Private GP Clinic

Integrations Manager

Phlebotomist (Bank Hours), Phlebotomy Department

Community Manager and Sales

Freelance Phlebotomist

I want to receive the latest job alerts for clinic operations manager in eltham, gtl

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