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Customer and Trading Manager - Nightshift
Sainsbury's —Coventry
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Service Manager
Sandicliffe —Leicester
- From £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Responsible Individual
Forest Dene Healthcare Services —Glenfield
- £390 - £400 a day
- Part-time
- In-person
- Leadership
- Communication skills
Quick apply
3d
Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
3d
General Merchandise Manager
Sainsbury's —Leicester
- From £32,700 a year
- Management
- Leadership
- Employee discount
Regional Manager
WeBuyAnyCar —Leicester
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
General Manager
Roxy Leisure —Leicester
- £40,000 - £45,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
7d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Lutterworth
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
1d
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
10d
General Manager
Marston's Pubs —Leicester
- Up to £45,000 a year
Quick apply
No2 Deputy Manager
Schuh —Leicester
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
POWER GENERATION - HIRE AND SERVICE MANAGER
PREMIER PLANT AND TOOL HIRE LTD —Leicester
- £45,000 - £50,000 a year
- Full-time
- Supervising experience
- Driving
- Travel
Quick apply
2d
Resettlement Coordinator
Serco Plc —Countesthorpe
- £32,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance programme
10d
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
11d
Barista
Starbucks —Leicester
- Weekend availability
- Store discount
- Employee assistance programme
Estates & Facilities Manager
Rutland Hall Hotel & Spa —Oakham
- £42,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
5d
Service Delivery Manager
Yunex Traffic —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
4d
General Manager
Benugo —Leicester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Partner Manager
Blue Light Card —Leicester
- Hybrid work
- Sales
- Negotiation
- Free parking
- Annual leave

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Customer and Trading Manager - Nightshift

Sainsbury's -
Coventry

Apply Now

Job details

Permanent
From £31,700 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Nightshift

Salary: From £31,700
Location: Canley Store, Coventry, CV4 9BJ
Contract type: Permanent
Business area: Retail
Closing date: 24 July 2026
Requisition ID: 400066931

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so we’re ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:

Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.
Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

service manager jobs in enderby, lec

Customer and Trading Manager - Nightshift

Service Manager

Responsible Individual

Customer Service Manager

General Merchandise Manager

Regional Manager

General Manager

Manager

Manager Service Delivery & Transport

Service Desk & Operations Manager

General Manager

No2 Deputy Manager

POWER GENERATION - HIRE AND SERVICE MANAGER

Resettlement Coordinator

Customer Service & Operations Manager

Barista

Estates & Facilities Manager

Service Delivery Manager

General Manager

Partner Manager

I want to receive the latest job alerts for service manager in enderby, lec

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Customer and Trading Manager - Nightshift

Salary: From £31,700
Location: Canley Store, Coventry, CV4 9BJ
Contract type: Permanent
Business area: Retail
Closing date: 24 July 2026
Requisition ID: 400066931

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service manager jobs in enderby, lec

I want to receive the latest job alerts for service manager in enderby, lec

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Customer and Trading Manager - Nightshift

Salary: From £31,700 Location: Canley Store, Coventry, CV4 9BJ Contract type: Permanent Business area: Retail Closing date: 24 July 2026 Requisition ID: 400066931

Salary: From £31,700
Location: Canley Store, Coventry, CV4 9BJ
Contract type: Permanent
Business area: Retail
Closing date: 24 July 2026
Requisition ID: 400066931