Service administrator Work, Jobs in Epsom Kt19 (with Salaries)

Customer Quality Administrator
Lidl —London
- £13.45 - £14.45 an hour
- Part-time
- Analysis skills
- Organisational skills
- Communication skills
- Store discount
- Employee discount
5h
Service Administrator
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £28,509 a year
- Full-time
- Customer service
- Computer literacy
- Accounting
- Employee discount
- Life insurance
Quick apply
5d
Administrator
GXO Logistics —Epsom
- £27,000 a year
- Full-time
- Administrative experience
- Data entry
- Communication skills
- Employee assistance programme
- Employee discount
Mortgage Administrator
Ebbisham Financial Solutions Ltd —London
- From £25,500 a year
- Part-time
- Customer service
- Writing skills
- Maths
- Work from home
Quick apply
6d
Executive Assistant & Business Admin Support
J-Tech Systems —Coulsdon
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Work from home
Quick apply
14d
HCML Co-ordinator
Nuffield Health —Epsom
- £25,545 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Data entry
- Employee discount
- Gym membership
13d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Nursery Administrator
Grandir UK —Surbiton
- £12.71 - £14.00 an hour
- Full-time
- Preschool
- Annual leave
- Employee discount
Quick apply
13d
Business Support Administrator
GDST —Sutton
- £25,015 - £30,291 a year
- Full-time
- Front desk
- School
Office Administrator (Generalist)
Bourne Education Trust —West Ewell
- £21,692 - £27,710 a year
- Part-time
- Administrative experience
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
7d
Bookings Administrator
NRT GROUP —Banstead
- £26,437 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
Outpatient & RDAC Receptionist / Administrator
The Royal Marsden NHS Foundation Trust —Sutton
- £30,630 - £32,346 a year
- Full-time
- Organisational skills
- Front desk
- IT
4d
Customer Service Administrator
Nuco Solutions Ltd —Leatherhead
- £27,241.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Employee assistance programme
- Sick pay
Quick apply
7d
Administrator (Contract Support)
Capstone Facilities Services Ltd —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
12d
Despatch & Customer Service Administrator
The British Wax Refining Company Ltd —Redhill
- £26,000 - £28,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Repairs Administrator
Nuco Solutions Ltd —Leatherhead
- £26,227.50 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Sick pay
Quick apply
7d
Administrator
Bupa —Kingston upon Thames
- £29,300 a year
- Full-time
- Computer literacy
- Microsoft Office
- Typing
- Employee discount
- Gym membership
Quick apply
Office Administrator Specialist (Attendance)
Bourne Education Trust —West Ewell
- £23,928 - £30,580 a year
- Part-time
- Administrative experience
- Front desk
- Communication skills
- Free parking
- Employee assistance programme
7d
Office Administrator
Grencar Ltd —Dorking
- £26,500 - £28,500 a year
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Gym membership
Quick apply
12d
Human Resources Systems Administrator
Roxwell Talent —Holborn
- £33,000 - £36,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
4d

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Customer Quality Administrator

Lidl -
London

Apply Now

Job details

Permanent | Part-time
£13.45 - £14.45 an hour
5 hours ago

Benefits

Store discount
Cycle to work scheme
On-site gym
Company pension
Employee discount

Qualifications

Analysis skills
Organisational skills
Communication skills
Time management

Full job description

Summary

£31,350* - £39,600* per annum | 30 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re proactive, reliable, and ready to take on any challenge.
Just like you.

At Lidl GB, delivering exceptional customer care and maintaining the highest standards of quality are at the heart of everything we do . Our Customer Care team is looking for an enthusiastic, analytical, and highly articulate Customer Quality Administrator.

In this pivotal role, you will be key to upholding high-quality processing and professional communication across all customer interactions, ensuring full compliance with national and international standards. You will serve as an escalation point for executive-level communications, evaluate customer data to deliver strategic insights for management, and actively track and support key performance indicators (KPIs) across the business.

If you thrive on data-driven problem solving, possess exceptional written communication skills, and excel at managing relationships with diverse stakeholders, this is the perfect opportunity for you.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

Ensuring there is professional communication and high-quality processing of customer issues that complies with international and national customer service processes
Handling escalated customer communication to BoD or other Executives
Looking back at customer issues and creation of evaluations / statistics for Management and business departments
Independent resolution of customer issues assessing all associated correspondence
Professional and timely correspondence with stakeholders.
Verification of and compliance with target KPIs
Supporting the management team and wider department in ensuring KPIs are met
Immediate replying to or processing of specific customer enquiries
Dealing with assigned special or ad-hoc tasks as requested by management

What you'll need

Outstanding written and verbal communication skills, with the ability to draft executive-ready responses and liaise with senior stakeholders
Strong data-analysis skills with a keen eye for detail, patterns, and quality trends
Proven ability to independently investigate complex issues and exercise sound judgment
Excellent time management and organisational skills, with the ability to handle conflicting deadlines and time-sensitive escalations
A high level of proficiency with Google Workspace is desirable, particularly Sheets for evaluations and statistics, and Docs for formal correspondence
A calm, professional, and solution-focused approach when dealing with high-stakes customer issues
Previous experience in a quality assurance, escalation management, or customer experience analysis role is desirable

What you'll receive

10% in-store discount
30 days holiday pro rata
Market-leading family leave
Contributory pension scheme
Cycle to work scheme
Plus, more of the perks you deserve

including 10% non-contractual London Weighting allowance

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Apply Now

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service administrator jobs in epsom kt19

Customer Quality Administrator