Service delivery manager Work, Jobs in Glemsford, Sfk (with Salaries)

Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Deputy General Service Manager
Sodexo —Sudbury
- £32,000 - £35,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Employee assistance programme
Quick apply
8h
Customer Service Manager
AMOT —Bury St. Edmunds
- Continuous improvement
- No degree
- Leadership
Quick apply
12d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
1d
Prescription Clerk
Wickhambrook Surgery —Wickhambrook
- £12.71 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Cleaning
- Free parking
Quick apply
1d
Delivery Driver
Milk & More —Ipswich
- £31,834 a year
- Full-time
- Customer service
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Dispenser
Boots —Bury St. Edmunds
- Weekend availability
- Employee assistance programme
- Employee discount
Internal Sales
Encon Insulation —Thetford
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Store discount
Quick apply
Transport Administrator
P.McCarthy Ltd —Brandon
- £30,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
11d
Process Controller
ichiban UK Limited —Stowmarket
- £533.65 a week
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Paid training
Quick apply
7d
Depot Supervisor
Homefire Group Limited —Bury St. Edmunds
- £29,166 a year
- Overtime
- Administrative experience
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Collection and Delivery Driver
Nova Automotive Group —Witham
- From £31,000 a year
- Overtime
- Sales
- Customer service
- Computer literacy
Quick apply
1d
HGV Driver
Encon Insulation —Thetford
- Overtime
- Customer service
- Forklift
- Driving
- Life insurance
Quick apply
Registered Service Manager (full time/permanent)
The Edmund Trust —Cambridge
- £46,681 a year
- Weekend availability
- Management
- Experience working with individuals with disabilities
- Mentoring
- Free parking
- Store discount
Quick apply
Supervisor
Mears Group —Cambridge
- Up to £41,324 a year
- Monday to Friday
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
- Employee discount
Cluster Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £95,000 - £105,000 a year
- Full-time
- Continuous improvement
- Training & development
Quick apply
Senior Contract Manager
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £39,959 - £48,117 a year
- Full-time
- Contracts
4d
Facilities Manager
Sodexo —Cambridge
- Up to £48,000 a year
- Full-time
- English
- Continuous improvement
- Travel
- Employee assistance programme
Quick apply
5d
Assistant Manager
Suffolk County Council —Bury St. Edmunds
- £40,777 a year
- Full-time
- Team management
- Travel
- Recruiting
- Annual leave
4d
Project Manager
Unity Online —Needham Market
- £28,000 - £38,000 a year
- Full-time
- Business development
- In-person
- Free parking
Quick apply
13d

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Manager Service Delivery & Transport

Bleckmann Solutions UK Ltd -
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£85,000 - £95,000 a year

Benefits

Additional leave
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Stakeholder collaboration
Stakeholder liaison
Logistics
Bachelor's degree
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Relationship management
Customer interaction
Transport experience
Communication skills

Full job description

Ready to Join the Backstage Crew?

At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find:

Strong connections with colleagues who support and celebrate you.
Fast growth in a company that’s expanding across Europe, the US, and Asia.
High energy in a dynamic environment where no two days are the same.
Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you.

Behind the scenes is where the real excitement begins. Ready to join us?

This is a permanent, full-time, daytime role working Monday to Friday and offers a salary between £85,000.00 - £95,000.00 per annum, plus a car allowance and follows a hybrid working model.

Task and responsibilities:

Responsible for leading transport-related service delivery activities, ensuring exceptional customer satisfaction, operational performance, and continuous improvement across customer accounts and transport operations.
Lead, develop and manage the Service Delivery team, including workforce planning, performance management, coaching, capability development and day-to-day operational guidance to ensure service continuity and delivery performance
Act as the primary customer-facing owner for transport-related service delivery activities, maintaining strong customer relationships, managing escalations and ensuring issues are resolved in a timely and effective manner
Oversee customer onboarding activities and the implementation of new transport products and service changes, coordinating the required activities across operational, transport and support functions
Coordinate transport-related customer projects and service improvement initiatives, ensuring alignment between customers, local operations, carrier management, transport teams and other internal stakeholders
Monitor service performance through operational KPIs, service metrics, customer reviews and reporting activities, identifying improvement opportunities and ensuring agreed service levels are achieved
Support transport performance, cost management and profitability initiatives by analysing operational performance, identifying improvement opportunities and contributing to transport-related business reviews and planning activities together with site and transport management
Contribute to the development and deployment of transport solutions by supporting carrier selection activities, customer transport requirements, local transport initiatives and new service offerings in cooperation with central transport, operations and solutions teams
Build and maintain effective working relationships with customers, carriers and internal stakeholders across Operations, Transport, Customs, Control Tower, Sales, Pricing, IT and Finance to support consistent service delivery and customer satisfaction
Drive continuous improvement initiatives to enhance service quality, operational efficiency and customer experience

Profile:

Bachelor's degree or equivalent experience in Logistics, Supply Chain, Transport Management or a related field
Relevant experience within transport, logistics, customer service or service delivery management in a multi-stakeholder operational environment
Demonstrated experience managing, coaching and developing operational or professional teams
Strong understanding of transport processes, customer onboarding, carrier interactions and service performance management
Experience working with service reviews, operational KPIs, customer reporting and continuous improvement initiatives
Ability to coordinate activities across multiple functions and balance customer, operational and commercial requirements
Strong communication, stakeholder management and escalation management capabilities
Analytical mindset with the ability to identify operational performance trends and improvement opportunities
Experience working with transport management systems, reporting tools and operational performance data is preferred
Customer-focused approach with a strong commitment to service excellence
Commercial awareness and a continuous improvement mindset
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
Ability to build effective relationships and influence stakeholders at all levels, both internally and externally

What do we offer?

Our people are at the heart of what we do. They are critical to our clients’ successes and without a doubt, to our success also. This is why we offer a range of benefits including:

33 days annual leave, inclusive of Bank Holidays, with additional annual leave awarded after 5 and 10 years' service
Enhanced pension contributions
Life assurance
Medicash healthcare plan
Private Medical Insurance
Retail and lifestyle discounts through our Benefits Platform
Health and wellbeing support, including an Employee Assistance Programme (EAP), Occupational Health and Wellbeing Hub
Social events throughout the year
Exclusive client discounts

Additional information:

We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: [email protected]

At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).

Quick apply

Refine Your Search

service delivery manager jobs in glemsford, sfk

Manager Service Delivery & Transport

Deputy General Service Manager

Customer Service Manager

General Services Manager

Prescription Clerk

Delivery Driver

Dispenser

Internal Sales

Transport Administrator

Process Controller

Depot Supervisor

Collection and Delivery Driver

HGV Driver

Registered Service Manager (full time/permanent)

Supervisor

Cluster Manager

Senior Contract Manager

Facilities Manager

Assistant Manager

Project Manager

I want to receive the latest job alerts for service delivery manager in glemsford, sfk

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