Onboarding manager Work, Jobs in Gloucester, Eng (with Salaries)

Service Delivery Manager
Leonardo UK Ltd —Gloucester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- DevOps
- Continuous improvement
- Agile
- Employee discount
- Flexible schedule
Senior HR Manager / Head of HR
Aura Care Living Ltd —Cirencester
- £40,000 - £45,000 a year
- Full-time
- Management
- English
- Human resources
- Free parking
Quick apply
13d
HR Generalist
Just Go Holidays —Cheltenham
- Part-time
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
- Sick pay
Quick apply
Customer Service Supervisor
Arjo —Gloucester
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
IT & Cyber Support Trainee (Degree Apprenticeship)
Assure Technical —Malvern
- £18,000 - £23,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
13d
Senior HR Shared Services Administrator
Renishaw —Wotton-under-Edge
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee assistance programme
6d
General Manager/Operations Manager
FutureSight —Bristol
- £40,000 - £50,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Employee discount
- Sick pay
Quick apply
General Manager
Riverside Consultancy —Gloucester
- £60,000 - £70,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Project Coordinator
Trust Systems —Cirencester
- Up to £32,500 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Time management
- Free parking
- Work from home
Quick apply
9d
Senior Manager CRM (4 month Fixed Term Contract)
Ecotricity —Stroud
- Hybrid work
- Travel
- Analytics
- Employee discount
Operations Support Manager – Make a difference across our Veterinary Network
Medivet Group Ltd —Cheltenham
- £38,000 a year
- Weekend availability
- Microsoft Outlook
- Inventory control
- Recruiting
Resourcing Partner
Superdry —Cheltenham
- English
- Presentation skills
- Recruiting
- Store discount
- Annual leave
HR Administrator
Northrop Grumman —Cheltenham
- £28,000 - £32,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
People Administrator
Hartpury University and College —Gloucester
- £25,660 - £29,356 a year
- Full-time
- Microsoft Office
- Administrative experience
- University
- Annual leave
- Employee assistance programme
Quick apply
2h
Chapter Lead (up to 12 month fixed term contract)
Allpay —Hereford
- £50,000 - £70,000 a year
- Continuous improvement
- Team management
- Conflict management
HR Generalist
Matcon Ltd —Evesham
- £40,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Travel
- Free parking
- Store discount
Quick apply
2d
Super Operations/ Admin Assistant
SO Podiatry —Worcester
- £24,000 - £26,000 a year
- Full-time
- Research
- Business development
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Senior HR Administrator
Bouygues Construction —Bristol
- Full-time
- Microsoft Office
- Human resources
- Recruiting
Head of Production (Food Manufacturing)
Four Anjels Ltd —Cheltenham
- Full-time
- Data analysis skills
- Bakery
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
1d
Part-Time Business Support Coordinator
So.Social Media —Monmouth
- £10,575 a year
- Part-time
- Writing skills
- Organisational skills
- Computer skills
- Free parking
Quick apply

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Service Delivery Manager

Leonardo UK Ltd -
Gloucester

Apply Now

Job details

Full-time
£50,000 - £60,000 a year

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Flexible schedule

Qualifications

ITIL Certification
Stakeholder collaboration
Stakeholder liaison
DevOps
IT service management
PKI
Continuous improvement
Agile
Communication skills
PRINCE2 Certification

Full job description

Job Description:

Salary Range: £50,000 - £60,000

Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity

Your Impact

Are you ready to take ownership of essential business services that support national security and public sector operations?

At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You’ll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives — helping ensure our services remain resilient, customer-focused, and aligned with business priorities.

Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.

Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.

What you will do as a Service Delivery Manager

Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations.
Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover.
Monitor service performance, identifying risks, issues, and opportunities for improvement.
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers.
Facilitate service reviews, gathering feedback and contributing to service improvement plans.
Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible.
Contribute to service planning, supporting roadmap development and capability growth.
Support team collaboration, sharing knowledge and contributing to a positive delivery culture.

What you’ll bring

Experience supporting the delivery of business services in secure or complex environments.
Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance.
Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives.
Familiarity with business systems, identity management, and secure service principles.
Strong communication skills across technical and non-technical audiences.
A proactive mindset focused on customer satisfaction and service reliability.

Core areas (must have):

Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance.
Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards.
Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners.
Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures.
Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams.
Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops.
Team Collaboration: Working effectively across functions and supporting team delivery.

Desirable:

Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS).
Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform.
Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate).
Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools.
Awareness of agile delivery practices and DevOps principles.
Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM).
Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).

This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Location

This role will be based full time on site in Gloucestershire.

Why join us

At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance.

Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year.
Secure your Future: Award-winning pension scheme with up to 15% employer contribution.
Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks.
Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships.
Flexible Working: Flexible hours with hybrid working options.

For a full list of our company benefits please visit our website.

Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety.

At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.

Be part of something bigger - apply now!

Primary Location:

GB - Gloucester

Contract Type:

Employee-Permanent

Hybrid Working:

Onsite

Apply Now

Refine Your Search

onboarding manager jobs in gloucester, eng

Service Delivery Manager

Senior HR Manager / Head of HR

HR Generalist

Customer Service Supervisor

IT & Cyber Support Trainee (Degree Apprenticeship)

Senior HR Shared Services Administrator

General Manager/Operations Manager

General Manager

Project Coordinator

Senior Manager CRM (4 month Fixed Term Contract)

Operations Support Manager – Make a difference across our Veterinary Network

Resourcing Partner

HR Administrator

People Administrator

Chapter Lead (up to 12 month fixed term contract)

HR Generalist

Super Operations/ Admin Assistant

Senior HR Administrator

Head of Production (Food Manufacturing)

Part-Time Business Support Coordinator

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