Service coordinator Work, Jobs in Gorgie, Edh (with Salaries)

Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
Assistant Service Coordinator
Turning Point Scotland —Edinburgh
- £31,777 - £35,062 a year
- Full-time
4d
Workplace Coordinator - BBC (Edinburgh Site Only)
Emcor —Edinburgh
- £28,052 a year
- Full-time
- Computer literacy
- First Aid Certification
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Faculties Coordinator
The Royal College of Surgeons of Edinburgh —Edinburgh
- £25,914 a year
- Call to connect
- SharePoint
- Café
- Communication skills
- Annual leave
Quick apply
7d
Activities Lead - Care Home
Barchester Healthcare —Edinburgh
- £15.47 an hour
- Social media management
- Organisational skills
- Employee discount
- Referral programme
Quick apply
9d
Service Coordinator
Evolution Security —Edinburgh
- Full-time
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Office Coordinator
Mazars —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Front desk
Groups & Events Administrator - 20hrs/week
Delta Hotels by Marriott Edinburgh —Edinburgh
- £13.54 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
9d
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
8d
Service Coordinator
Edifice Automation and Smart Systems —Edinburgh
- £2,600 - £3,100 a month
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
5d
Security, Reception & Facilities Coordinator (Key Holder)
Ivy Management Services Ltd —Edinburgh
- From £13 an hour
- Full-time
- First Aid Certification
- Front desk
- In-person
- Free parking
Quick apply
Service Coordinator: Milestone
Simon Community Scotland —Edinburgh
- £35,111 - £35,751 a year
- Full-time
- Presentation skills
- Communication skills
3d
Proposals Coordinator
CYBERHAWK —Edinburgh
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Administrative experience
- Annual leave
- Employee assistance programme
Logistics Sample Coordinator
Regenerus Labs —Edinburgh
- £27,976 a year
- Full-time
- Computer literacy
- Quality control
- Computer skills
Quick apply
1d
Project Supervisor
Felosama Integrated Services Ltd., —Edinburgh
- £2,750 - £3,600 a month
- Full-time
- Google Suite
- Microsoft Office
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Sales Co-ordinator
SIG Roofing —Broxburn
- Communication skills
- Employee discount
Advocacy Worker
Partners in Advocacy —Edinburgh
- £25,392 a year
- Full-time
- Hybrid work
- Microsoft Word
- Experience working with individuals with disabilities
- Research
- Sick pay
Quick apply
10d
HR & Payroll Administrator (German Speaking)
Techcomp Europe Group —Livingston
- Full-time
- Hybrid work
- Microsoft Word
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
9d
Team Member (Stock)
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Health and Wellbeing Coordinator
Wheatley Care —Edinburgh
- £26,883 - £29,216 a year
- Full-time
- In-person
- Negotiation
Quick apply
4d

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Customer Care Co-ordinator

Mortgage Advice Bureau
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £24,784.50 a year

Benefits

Casual dress
Health & wellbeing programme
Company pension
Work from home
Referral programme
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Client engagement
Case record updates
Appointment booking and call handling
Organisational skills
Relationship management
Customer interaction
Outbound calling

Full job description

Mortgage Advice Bureau is looking to recruit an engaging and resilient Customer Care Coordinator to join our vibrant Edinburgh Office.

Mortgage Advice Bureau is the UK’s largest mortgage network, with access to over 11,000 products from 90 UK lenders. We specialise in providing expert advice to a range of clients. This includes first time buyers applying through help to buy, families looking to expand their homes and landlords adding to their portfolio.

We are committed to providing a memorable service to our clients, and you will play an integral part in that. Are you ambitious, customer focused and truly passionate about coming to work? If so, this is the job for you!

As a Customer Care Coordinator, you will be passionate about maintaining strong relationships with clients & Advisers. You will be supporting our Advisers, Business Owners & High Performing Network Advisers with the arrangement of protection appointments.

You will act as a point of contact for clients, ensuring their current mortgage and/or protection package is the most suitable for them. Although you will not be required to provide advice, you will be armed with the relevant training and knowledge to engage in meaningful conversations with our clients.

You will have strong organisational skills to ensure the client is appointed the relevant Adviser at the best possible time in their client journey. You will work with our PAYE team as well as members within our Self Employed Network, and ensure you are delivering the best client experience at varying stages of their journey, to best represent Mortgage Advice Bureau as well as the Business’s trading under us.

OTE: £28,000 - £29,500

Key Responsibilities & Targets

Maintain clear, professional communication with both clients and Advisers via phone and email.
Accurately update client records and feedback, track all interactions within internal systems to maintain data integrity.
Follow call strategy to meet a weekly dial target.
Achieve a minimum appointment turn-up rate as agreed.
Manage Adviser diaries to secure appointments within a 24–48 hour window.
Accurately update records and track client activity within internal systems.
Carry out PED and/or CCC calls for Network Advisers and Business Owners using CCC support.
Support the generation of client reviews and referrals for Advisers.
Work collectively within CCC to ensure team targets are met or exceeded

Job Types: Full-time, Permanent

Pay: From £24,784.50 per year

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Referral programme
Sick pay
Work from home

Experience:

customer service: 1 year (preferred)

Work Location: Hybrid remote in Edinburgh EH4 2HS

Quick apply

Refine Your Search

service coordinator jobs in gorgie, edh

Customer Care Co-ordinator

Assistant Service Coordinator

Workplace Coordinator - BBC (Edinburgh Site Only)

Faculties Coordinator

Activities Lead - Care Home

Service Coordinator

Office Coordinator

Groups & Events Administrator - 20hrs/week

Project Co-ordinator

Service Coordinator

Security, Reception & Facilities Coordinator (Key Holder)

Service Coordinator: Milestone

Proposals Coordinator

Logistics Sample Coordinator

Project Supervisor

Sales Co-ordinator

Advocacy Worker

HR & Payroll Administrator (German Speaking)

Team Member (Stock)

Health and Wellbeing Coordinator

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