Parking manager Work, Jobs in Greenhithe, Ken (with Salaries)

Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Receptionist & Office Administrator - 12-month Fixed Term Contract
Gensler —London
- Overtime
- Organisational skills
- In-person
- Communication skills
5d
Night Shift Operations Manager
Mission Produce UK —Dartford
- From £45,000 a year
- Full-time
- In-person
- Free parking
Quick apply
Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
6d
Supervisor
Nuco Solutions Ltd —Dartford
- £42,000 a year
- Full-time
- Maintenance
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Dispatch Team Leader
PrepWorld —Northfleet
- £13.37 - £14.21 an hour
- Full-time
- Microsoft Powerpoint
- IT
- Communication skills
Quick apply
General Purpose Deckhand
Port of London Authority —Gravesend
- £32,443 a year
- Call to connect
- Communication skills
- Annual leave
Talent Acquisition Partner
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
10d
Leisure Manager
Doubletree by Hilton Dartford Bridge —Dartford
- Full-time
- Bar
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
10d
Container Terminal Operative
Forth Ports Group —Tilbury
- £41,556 - £42,798 a year
- Overtime
- Free parking
- Annual leave
Quick apply
Warehouse Operative / Storeman
Associated Security Solutions —Thurrock
- From £28,000 an hour
- Full-time
- Microsoft Word
- Sales
- In-person
Quick apply
6d
Weddings and Events Manager
Chatham Historic Dockyard Trust —Chatham
- £28,000 - £32,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
11d
Senior Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £37,028 - £41,746 a year
- Full-time
- Hybrid work
- IT
- Free parking
- Annual leave
5d
ASSISTANT LIVESTOCK MANAGER
TORRY HILL FARM —Sittingbourne
- £35,000 a year
- Weekend availability
- Microsoft Outlook
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Maintenance Manager
HandPickedHotels —Fawkham
- From £40,000 a year
- Weekend availability
- Maintenance
- Hotel
- In-person
- Free parking
- Employee assistance programme
Quick apply
Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Part time office manager for property management
copperfields Property —Rochester
- £250 - £300 a day
- Part-time
- Administrative experience
- QuickBooks
- Organisational skills
- Free parking
Quick apply
Depot Manager
Associated Security Solutions —Thurrock
- From £35,000 a year
- Full-time
- Management
- Business development
- Organisational skills
- Free parking
Quick apply
6d
Transport Assistant
MTS Cleansing Services LTD —Rochester
- £31,473 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Customer Service Manager

Restore PLC -
Dartford

Apply Now

Job details

Permanent
£50,000 a year

Benefits

Free parking
Annual leave
Employee assistance programme
On-site parking

Qualifications

Customer service
Continuous improvement
B2B
Leadership
Communication skills

Full job description

About The Role

Role: Customer Services Manager
Location: Greater London
Salary:£50,000 per a year
Hours a week: 37.5 hours
Days of work: Monday to Friday
Contract type: Permanent

This isn’t your typical management role. As a Customer Services Manager, you’ll take ownership of the entire customer service function, leading a high-performing team and ensuring exceptional service delivery across all customer touchpoints. You’ll play a key role in shaping the customer experience, driving continuous improvement, and acting as the escalation point for complex or high-impact issues.

This role is ideal for someone who thrives in a fast-paced, customer-centric environment and is passionate about delivering service excellence while developing and empowering their team.

Duties & Responsibilities:

Service Delivery & Customer Experience:

Ensure all customer enquiries, requests, and complaints are handled effectively and resolved within agreed timescales
Act as the escalation point for complex or high-impact customer issues
Maintain high levels of customer satisfaction and retention through proactive service management
Develop and implement customer service policies, procedures, and standards

Team Leadership & Performance:

Lead, coach, and develop the customer services team to achieve high performance
Set clear objectives and KPIs (e.g. response time, resolution rate, CSAT) and monitor performance against targets
Conduct regular performance reviews and implement training and development plans
Manage recruitment, resource planning, and team capacity

Operational Management:

Oversee daily operations of the customer service function, ensuring efficiency and consistency
Establish workflows and processes to optimise productivity and service quality
Ensure compliance with company policies, procedures, and regulatory requirements

Performance & Continuous Improvement:

Monitor and analyse customer service performance data and trends
Use customer feedback and insights to drive process improvements
Prepare and present regular KPI and performance reports to senior management

Stakeholder Management:

Build strong relationships with key customers and internal stakeholders including operations, sales, and finance
Collaborate cross-functionally to resolve service issues and improve the customer journey

About you:

Proven experience in a customer service management or leadership role, ideally within a B2B environment
Strong leadership skills with the ability to inspire, engage, and influence teams at all levels
Passionate about customer experience with a customer-centric mindset
Analytical and data-driven, with experience using performance metrics to inform decisions
Excellent communication and interpersonal skills, with the ability to build strong working relationships
Strong problem-solving skills and ability to manage complex challenges effectively
Experience implementing process improvements or leading change initiatives

Some of our benefits include:

Annual Leave – 25 days + bank holidays
Life Assurance – 2x basic annual salary
Bereavement Counselling – Support during difficult times
Free Onsite Parking
Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)

About Us

Restore Commitment to Disability Confidence

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

Apply Now

Refine Your Search

parking manager jobs in greenhithe, ken

Customer Service Manager

Receptionist & Office Administrator - 12-month Fixed Term Contract

Night Shift Operations Manager

Operations Manager

Supervisor

Dispatch Team Leader

General Purpose Deckhand

Talent Acquisition Partner

Neighbourhood Housing Officer

Leisure Manager

Container Terminal Operative

Warehouse Operative / Storeman

Weddings and Events Manager

Senior Housing Allocations Officer

ASSISTANT LIVESTOCK MANAGER

Maintenance Manager

Office/Helpdesk Administrator

Part time office manager for property management

Depot Manager

Transport Assistant

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